room so old

nothing

Stayed in December 2023

Booking online more expensive than calling property due to property offer promotion rate

Easy access

Stayed in December 2023

Abit dirty with wear and tear quite bad with no sufficient renovation The water pressure is extremely low in the shower.

Location

Stayed in November 2023

The room needs a major update/renovation. Moldy smells are detected when stepped into the room.

Great location, ample car parking space. The staff is nice and helpful.

Stayed in November 2023

The room i think a bit dusty. The corridor i suggest to put a coffee table so people can sit there to enjoy the view instead of just standing. The toilet smell like cigarettes smoke, i dont know where it come from, but it is so unpleasant for me.

Easy access, as the location is at the centre of fraser hill, near the bird exhibition, police station, klinik kesihatan and food stalls in the evening just a walking distance all places. Golf view or garden view is just nice.

Stayed in October 2023

Dirty, dank and slightly dilapidated

Location and coffee house garden

Stayed in September 2023

Leaking in bathroom. Bad odor of the room.

Not many choices of breakfast. Maybe on the weekdays only few customers are coming

Stayed in September 2023

NA

Very strategic place.. close to ATM, Restaurant, Glass house, park..

Stayed in August 2023

No air conditioner n freezer

Overall it okay 👍

Stayed in August 2023

carpet smell

location in strategy place

Stayed in July 2023

a little bit old and not maintained. no wifi in rooms

quiet and peaceful, and good location

Stayed in June 2023

Balcony floor was green & slippery. Door to the shower was barely hanging on. I had no problem changing to a better room after my complaints.

Great location for birding, went by foot to all the locations. Food was ok but a bit repetitive as I stayed for 5 days.

Stayed in March 2023

The back view. Jungle.

Breakfast

Stayed in April 2023

all good

The staffs are very polite & always helpful. Simple & humble .

Stayed in April 2023

Facilities are very old. Room smell bad. It is better to renovate toilets.

good price and good location. We had dinner at the hotel restaurant. The food is good. I can reccomend the hotel restaurant.

Stayed in April 2023

Delapidated and a bit gross. Room looked like no-one had entered it since 1972. Room didn't get cleaned at all or have towels/toiletries replaced in 5 days. Windows in stairwell green with algae. Large dead insects on the carpet of the 3rd floor corridor remained in place for 5 days. WiFi only in lobby where loud annoying radio was also pumped out constantly (it was difficult to do research). I would have been okay with this place if it had been half the price, but what I paid was a joke.

Location. Staff mostly pleasant.

Stayed in April 2023

Breakfast

Breakfast was below average , Location good , Room Good .

Stayed in March 2023

Smelly room.

The location is great. very near to the center of the town.

Stayed in March 2023

Location

Looks like the hotel is not completely cleaned and not well maintained as a whole. Room is ok as well as the lobby.

Stayed in March 2023

All areas unclean, lacking staff training. and general maintenance(except for the usual sweeping of leaves outside).Finally there IS NO WIFI in your room,this was the same when we were here over 3 years ago but still only in the reception area which we thought ridiculous in this day and age

This was our 6th visit to Frazer Hill,3rd to The Shazan,so nothing came as a surprise,the hotel is run down,nothing done since our last visit in 11/2019 , not even a lick of paint and green mold on outside windows and building.The whole place is dirty,the lift would scare you to death in post covid times,definitely never sanitised. The lift Mirrors etc covered in dirty slimy looking streaks looks like someone had had a violent sneezing session, needs a good clean. Staff are obliging and helpful(those that understand you) but lack training,only one in three understood english. Lots of staff but just hanging about as they lack direction and don't know what to do, We are bird watchers and in our 7 nights here saw over 100 different birds so well worth staying here,other accommodation is of the same quality so not much choice generally very run down area.

Stayed in February 2023

water heater in onw of our room is not working.

lift and parking were super convenient as my mom use a wheelchair to move around. good location.

Stayed in February 2023

food doesnt meet my taste at all.

location

Stayed in February 2023

no internet in the rooms bedsheets and towels very worn and old

staff in restaurant very friendly and helpful

Stayed in January 2023

The key didn't work on one of our rooms. The staff spent some time fixing it before providing another room. The staff should just change the room first and fix the key for the next guest so we didn't have to wait.

The location is very good. Plenty of parking.

Stayed in November 2022