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  5. Reviews of Sunway Putra Hotel Kuala Lumpur

Reviews of Sunway Putra Hotel Kuala Lumpur This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Putra Place, 100 Jalan Putra, Chow Kit, 50350 Kuala Lumpur, Malaysia

#42 of 511 hotels in Kuala Lumpur

Guests' Choice

Review Score

Based on 7104 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.1

  • Facilities

    8.8

  • Staff

    9.1

  • Value for money

    8.7

  • Free WiFi

    8.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 28, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There was quite a lot of noise from the train line, even on the 23rd floor.

    We liked the large, clean room, comfortable beds, great shower and the view of the Petronas Towers..

    Stayed in March 2024

  • Reviewed: March 27, 2024

    10
    our second home
    • Business trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    nothing

    our fave hotel

    Stayed in March 2024

  • Reviewed: March 26, 2024

    8.0
    Perfect staycation location
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom didn't have all the supplies- probably forgot :D No kids lounge/playroom - that would be nice. Then again, the mall below has Parenthood and few other play areas so no biggie.

    Friendly staff Big and spacious room Varied and decent breakfast spread

    Stayed in March 2024

  • Reviewed: March 25, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    There a mall and near LRT very conveniece and the food also nice.

    Stayed in March 2024

  • Reviewed: March 20, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 3 nights

    The iron in the room was old and burned one of my shirts.

    Loved my stay here. The room was very clean and well maintained, the staff were very friendly, and the location is definitely the best part, since the hotel is attached to the mall!

    Stayed in February 2024

  • Reviewed: March 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The extra blanket provided is not up to its standard, thin and not covered by any sheet. The breakfast is too much on Indian flavor.

    Been there couple of times. Location is good, just within a shopping mall and next to subway station.

    Stayed in March 2024

  • Reviewed: March 15, 2024

    9.0
    Great
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Housekeeping Staff do the great job by make up my room

    I love the smart TV and housekeeping Staff do the great job

    Stayed in March 2024

  • Reviewed: March 14, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Deluxe Double or Twin Room
    • Stayed 3 nights

    Excellent location really close to the public transportation and just above the shopping mall. You can have your meal as well as getting any groceries.

    Stayed in December 2023

  • Reviewed: March 13, 2024

    10
    I love to stay at Sunway Hotel
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    All in good condition.

    I will definitely stay again at Sunway Putra Hotel on my next vacation.

    Stayed in March 2024

  • Reviewed: March 12, 2024

    8.0
    Just ok
    • Business trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast time, place to crowded

    Location near to mall

    Stayed in December 2023

  • Reviewed: March 12, 2024

    8.0
    Just nice
    • Business trip
    • Solo traveler
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Check in process, need to improve , just open 1 counter to check in

    Nice locations

    Stayed in March 2024

  • Reviewed: March 11, 2024

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 5 nights

    towel and bedsheets not so clean

    Stayed in March 2024

  • Reviewed: March 10, 2024

    10
    Everything Is good. Reception Staff also friendly, Aisyah , Nathan and ruban. I enjoyed my stay
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything Is good. Reception Staff also friendly, Aisyah , Nathan and ruban. I enjoyed my stay

    Stayed in March 2024

  • Reviewed: March 6, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Bila customer tak letak for 'clean the room' , please do not clean. but so far okay la.

    privacy customer terjaga, thanks to all ! very recommended :D

    Stayed in March 2024

  • Reviewed: March 1, 2024

    10
    I really enjoy my honeymoon trip as my wish to get nice KLCC view and beautiful room deco are fulfilled. Near mall
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing just a lil bit crowded during breakfast buffet.

    Very friendly staff, nice KLCC view, honeymoon deco, nearby mall

    Stayed in February 2024

  • Reviewed: February 29, 2024

    10
    Perfect!
    • Business trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything is perfect! Staffs are friendly, rooms are very clean. Location is perfect.

    Stayed in February 2024

  • Reviewed: February 29, 2024

    10
    Short Vacay with my happy lil family!
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing specific. Everythg good.

    Everything. From the front desk until we check out. The staff very helpful. The room also cozy. They help us cleaning the room b4 we move in. Need a wait a lil bit. Coz we request for king bed. Y not? Boleh jln2 dlm mall sementara tunggu tu..hehe

    Stayed in February 2024

  • Reviewed: February 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights

    So spacious and clean

    Stayed in February 2024

  • Reviewed: February 27, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 2 nights

    Swimming pool area under renovation

    Interconnected within the mall with all the facilities, shopping and foods.

    Stayed in February 2024

  • Reviewed: February 25, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Reservation wasn't arranged well by booking.

    Location is perfect. Clean. Friendly staff. Amazing breakfast.

    Stayed in February 2024

  • Reviewed: February 24, 2024

    9.0
    Wonderful stay!
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room 1610 of which we stayed for the night is good except the mattress is saggy hence deep on the right side of the bed and may need a replacement or have it checked to ensure quality sleep of hotel's future guests.

    My partner and I enjoyed the whole experience of our stay in this hotel. The hotel staff are friendly and helpful. The mall attached to the hotel has lots to offer too. The location is great where we could easily access and explore KL via the LRT. The breakfast is yummy with variety food selection ranging from poached eggs to pasta and rice. My partner and I love the ambiance too. All in all, our stay was a wonderful one of which we will definitely make out return soon.

    Stayed in February 2024

  • Reviewed: February 20, 2024

    10
    Wonderful and will definitely stay again
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 3 nights

    Only issue is cleanliness in terms of specific areas like the bathroom. Overall it is clean but I felt it could be slightly better.

    The room is very big and the pricing is fair. Service provided was very good - all the staff are very polite and even helpful with everything. Location wise it may not seem to be near KL city centre but there's a train station right outside and one can always use Grab. Very happy with the stay

    Stayed in February 2024

  • Reviewed: February 18, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    spacious and comfortable room size

    Stayed in February 2024

  • Reviewed: February 18, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The fridge not working

    Location gd

    Stayed in February 2024

Showing 1 - 25

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