Batu 8 Off Jalan Dungun, 23000 Dungun, Malaysia
#1 of 12 hotels in Dungun
Guests' ChoiceBased on 852 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
9.0
Facilities
8.9
Staff
9.4
Value for money
8.5
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 March 2024
Ivy
MalaysiaSecond time visiting.. more activities this time and love & enjoy the Saturday special -Sucimurni kampung life open for all the hotel guests.. 👍 we are proud to join the March 23 Earth hours activities organised by the resort❤️
Stayed in March 2024
Reviewed: 19 March 2024
Jørgen
MalaysiaStill recovering from Covid and in need of renovation. No powerpoint at bed. Aircon fan speed way too high, and blowing in your face when you sleep. Plumbing in need of renovation. Booking directly didn’t work, so used booking.com.
Our 4th visit over a period of 35 years. Beautiful location. A great place to relax. Very friendly staff.
Stayed in March 2024
Reviewed: 18 March 2024
Richard
United KingdomNothing at all
The food, beach and pool area were all fantastic
Stayed in February 2024
Reviewed: 14 March 2024
Zabariah
Malaysiano all perfect
1 like beach & hi tea theme
Stayed in March 2024
Reviewed: 13 March 2024
Sally
SingaporeNone
Tranquility n the welcoming staff
Stayed in March 2024
Reviewed: 7 March 2024
Nurul
MalaysiaNothing so far 🤭
Great
Stayed in March 2024
Reviewed: 7 March 2024
Faharuddin
MalaysiaNothing
The ambient and service rendered by the hotel staff
Stayed in March 2024
Reviewed: 4 March 2024
Azlinda
United KingdomAs a 5 star a SLH hotel, the staff could do with just a bit more training. Overall the service is friendly and good, however.
The breathtaking beaches and views
Stayed in March 2024
Reviewed: 4 March 2024
Ahmad
MalaysiaThe mattress was a bit hard, during the day there was construction on nearby unit which was a bit noisy. Aircon was leaking in our unit. Water heater for shower also required fixing.
Excellent location, nice beach, decor and ambience was very nice and beautiful. There was a congkak set which we borrowed. Bfast food was excellent!
Stayed in February 2024
Reviewed: 2 March 2024
Ft
MalaysiaNothing
All great
Stayed in February 2024
Reviewed: 27 February 2024
Eshal
MalaysiaNothing everything prefect.. My family very happy . So everyone can try to stay here to try the healing of nature with many star in the sky that are very beautiful 😍
The natural environment .
Stayed in February 2024
Reviewed: 27 February 2024
Nur
Malaysiasmall bugs
clean & spacious
Stayed in February 2024
Reviewed: 27 February 2024
Dr
SwedenActually nothing except the prices of products in the hotels boutique( very high) and avoid monsoon period though the sea is rough ( red flag).
Fantastic location, beautiful beach and wonderful staff, great breakfast specially the kind great chef 🧑🍳😀making special food arrangements if someone isn't quite comfortable with authentic Malay cuisine (the hotel's speciality), the reception/pool staff and the resort manager Mr. Ramesh Krishna welcoming the guests personally with a smile😎
Stayed in February 2024
Reviewed: 26 February 2024
Kamarul
MalaysiaAh, this quite tricky but maybe because of my room quite far from the pool that suits my kids. But overall, it was a pleasant journey
Wow..this resort was on its own class in terms of services, facilities, friendly staff and accomodation. Although i got a room that need me and my families to climb stairs, but the experience being here is amaze us. Thank you for the super duper awesome hospitality. It makes my money worthwhile when we stay in there. It such as an privileged to get a high class hospitality. Maybe i will came here again in the future
Stayed in February 2024
Reviewed: 25 February 2024
Amir
MalaysiaNothing
The ambience and uniqueness of building.
Stayed in February 2024
Reviewed: 21 February 2024
John
United KingdomAlthough the room is large and has quite a special decor, we were surprised that there was no seating area and also no curtains to stop light coming in through the Venetian shutters (the Venetian blinds were fine). However, the major problem we suffered was the breakdown of the hot water when we arrived. This couldn't be repaired until later the following day, so of our 2 nights stay we could not have a comfortable shower for half the time. But we were very grateful for the upgrade.
This is a beautiful location and a beautifully designed resort. The staff are, without exception, friendly and helpful. Excellent breakfast. Much appreciated the valuable upgrade because of the problem in our first room.
Stayed in February 2024
Reviewed: 19 February 2024
Nurul
Malaysiaim not really like the pillow, only this thing make me not comfortable to sleep
like living in 90’s, the village vibe & greeny view make me in love to stay there. The staff & services is superb.. they really like kids & treat the kids very well. To be honest im really glad & happy make us parents mood lift up
Stayed in February 2024
Reviewed: 14 February 2024
Saipan
MalaysiaLack of activities for kids per se
Peaceful and calm surrounding with good ambience and best part is there cottage type rooms gives ample amount of space for kids and feels luxurious
Stayed in February 2024
Reviewed: 10 February 2024
Fatin
MalaysiaThanks for the upgrade! We love the room that near to the beach but a lil bit far from swimming pool. Staffs very friendly and thanks for great luxury experience. 1D1N stay never enough. Definitely gonna come again and gonna request same room!
Stayed in February 2024
Reviewed: 8 February 2024
Melanie
United KingdomNo separate bar area. Alcohol and food prices.
Beautiful grounds, big comfortable rooms. Gorgeous pool.
Stayed in February 2024
Reviewed: 2 February 2024
Helen
MalaysiaWe went end of January, and because of the currents at that time, there was washed up litter on the beach. There were staff out there cleaning every morning.
Beautiful property. The accommodation was well sorted out. Pool is nice. Good selection at breakfast. The staff was really accommodating and personal and professional. They made a great effort to make you feel welcome during the whole stay
Stayed in January 2024
Reviewed: 29 January 2024
Mogan
MalaysiaFood menu..
The room and staffs are good.
Stayed in January 2024
Reviewed: 27 January 2024
Istvan
HungaryNothing
Very nice property and resort with an excellent onsite Redtairant, staff is amazing .
Stayed in January 2024
Reviewed: 21 January 2024
Mohamad
MalaysiaNothing
Everything
Stayed in January 2024
Oropesa del Mar, Spain
Lisbon, Portugal
Yokohama, Japan
Girsteitiškis, Lithuania
Philipsburg, Sint Maarten
Rotorua, New Zealand
Almeida, Portugal
Paphos City, Cyprus
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content