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Reviews of Telang Usan Hotel Kuching 3 stars

Lot 340-345 Jalan Ban Hock, 93732 Kuching, Malaysia

#45 of 77 hotels in Kuching

Guests' Choice

Review score

Based on 101 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.5

  • Location

    7.4

  • Facilities

    7.1

  • Staff

    8.1

  • Value for money

    8

  • Free WiFi

    6.9

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Showing 1 - 75

  • Reviewed: 3 September 2017

    9.6
    Comfortable clean and spacious room.
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not in the center, but really close to reach.

    Comfortable clean and spacious room. Great value for money. Not in the center, but really close to reach.

    Stayed in August 2017

  • Reviewed: 13 August 2017

    9.6
    Very convenient and comfortable
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights

    n/a

    I judge Southeast Asian hotels on their rice porridge (congee) at the buffet breakfast. Telang Usan more than passes the test. I have often stayed there and staff are always most friendly and helpful.

    Stayed in August 2017

  • Reviewed: 22 April 2017

    6.7
    A comfortable bed, nice staff but a 20 minute walk to the river front
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights

    The hotel is old and quite a distance from the wharf and other tourist sites. The room had a funny smell when I first arrived and as it got better with the AC on, I found if I kept the bathroom door closed the smell didn't permeate in the bedroom. The room had a re-fridge but it also had an unpleasant smell that didn't go away once I plugged it in and it got cold so I avoided using it. The room did have a TV, but with only 3 channels it wasn't worth providing one at all.

    The front desk staff was very friendly, polite and helpful with any questions I had regarding directions into town or to the bus station. The room is very large and had a nice over sized chair along with a small coffee table. The bathroom was a nice size with plenty of room to move around in the shower stall. There was a considerable amount of hot water and I was able to get in and out before it ran cold. I only made breakfast one morning as they only open past 0700, and had a very nice cook to order omelet along with self service bread and fruit. The room is cleaned daily, with fresh towels and water provided. Within a 3 minute walk you can be at a very pleasant restaurant for a great dinner. It was always packed full of locals and even supported a bus load of tourists for an early meal. A mini market, self service laundry and banking facilities are all within a 2-5 minute walk from the hotel.

    Stayed in April 2017

  • Reviewed: 29 December 2016

    2.5
    l... room prices was different from website
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    l... room prices was different from website It was more expensive Could gear noises from outside Bathroom had no proper facilities The room was not up to expectation at all

    Stayed in December 2016

  • Reviewed: 6 December 2016

    7.9
    Nice place to stay but .....
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    I think the room they give to me is hunted because when i enter the room it give me that uneasy feeling being watched. And also the toilet looks dirty too or maybe because its an old hotel so thats why the toilet looks like that.

    The room is nice and comfortable

    Stayed in November 2016

  • Reviewed: 24 October 2016

    5.8
    One night is enough
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    This hotel is actully a very old bulding. Similar to 80's buildind design. Thus do not expect too much modern facilities during your stay. My hot water and aircond just barely worked. No ketle in the room but there's a small fridge. Breakfast was included with room price,and there's hotel cafe in case you need hot coffee.

    The breakfast was why I chose this hotel since it was quite hard to walk to breakfast eateries.

    Stayed in October 2016

  • Reviewed: 5 October 2016

    2.9
    Don't waste you money here
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very very very very very old and noisy , the cleaner 6:30 already starting make noise doesn't care about guest the room mattress worst ever I see in the world , the room not surround proof very noisy at the back restaurant until 2am and the roaster starting make noise 4:30 ! Don't wasting you time here you were very regret

    Don't waste you money here

    Stayed in October 2016

  • Reviewed: 4 October 2016

    7.5
    If money is tight go here.
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 10 nights
    • Submitted via mobile

    Bathroom had a little mildew. Had to ask for tea and coffee.

    Great location. Launderette nearby too. Breakfast had some good choices- local/western. Staff were friendly, it was a unique place - not bog standard - and the room was very spacious. Great wi-fi. Nice food nearby. - try the d11 steamboat.

    Stayed in September 2016

  • Reviewed: 20 September 2016

    7.9
    Not bad!
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The noise outside the hotel hallway and also the carpark. Some guests in the other room keep on shouting...

    The staff treated us well. We asked for a taxi to airport the night before and she kindly booked a taxi for us. There are a quite a number of eateries around the location. The room is super cosy. Housekeeping daily. Reasonable price!

    Stayed in September 2016

  • Reviewed: 1 September 2016

    7.5
    Breakfast is good and the room is comfortable.
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights

    1. Tiada paip bersebelahan toilet bowl untuk membersih selepas membuang air besar/kecil. 2. The iron and iron board are in poor condition. 3. Towels look old and fading.

    Breakfast is good and the room is comfortable.

    Stayed in August 2016

  • Reviewed: 16 August 2016

    9.2
    Good Hotel on value.
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Location slightly tuck away. If you don't mind walking then it's not a problem.

    Staff helpful. They are trusting and confident. Room size is good. Room value for money.

    Stayed in August 2016

  • Reviewed: 3 August 2016

    7.5
    Queit but not very very central
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Not very very central as expected. WiFi not working for 2 days, so we had issues in checking mails and reservations/ activities for the following days.

    Excellent choice for breakfast. Clean.

    Stayed in July 2016

  • Reviewed: 26 July 2016

    9.2
    Although the hotel is one of the earliest hotel build in...
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    Although the hotel is one of the earliest hotel build in Kuching, overall is quite good. It underwent some renovations recently and it is comfortable to stay in.

    Stayed in July 2016

  • Reviewed: 18 July 2018

    7.9
    The bed was spacious and the room is in a good condition.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    The TV could be improved more on the program channel.

    The bed was spacious and the room is in a good condition.

    Stayed in July 2018

  • Reviewed: 29 June 2018

    8.3
    Nice staff.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights

    Nice staff. Good restaurant. Within walking distance of city center (about 20 mn)

    Stayed in June 2018

  • Reviewed: 27 June 2018

    2.9
    Feel very sad. Different on what said from adv.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Staff, Service and facilities.

    Location is good

    Stayed in June 2018

  • Reviewed: 8 December 2017

    10
    Pleasant
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No kettle in the room

    Can be better

    Stayed in December 2017

  • Reviewed: 6 September 2017

    7.5
    Great location
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Friendly staff

    Great location

    Stayed in September 2017

  • Reviewed: 26 May 2017

    7.1
    the cigerate smells
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    the cigerate smells

    Stayed in May 2017

  • Reviewed: 21 February 2017

    5.8
    Welcoming
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Old facilities

    Friendliness

    Stayed in February 2017

  • Reviewed: 5 January 2017

    7.1
    Good budget accommodation
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nil

    Near food court

    Stayed in December 2016

  • Reviewed: 4 January 2017

    7.5
    Bed bugs!
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bed bugs!!!! Please do something about this.

    Stayed in December 2016

  • Reviewed: 2 January 2017

    5.8
    It was a good trip but have to improve a bit more of facilities in the room exp: coffee tea
    • Family with young children
    • Submitted via mobile

    Tv chanel n facilities in the room at least give extra to comfort customes

    Extra facilities

  • Reviewed: 2 January 2017

    6.3
    Good staff
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom quite old and not really clean

    They allowed us to have a late check out (3pm). Good restaurants nearby. Friendly staff

    Stayed in January 2017

  • Reviewed: 26 December 2016

    8.3
    Happy with the stay
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Limited choice of breakfast

    Bigger room. Bigger bed. Plenty of car part

    Stayed in December 2016

  • Reviewed: 26 December 2016

    7.1
    Nostalgia hotel in Kuching
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Old style TV, with screen size only 21".

    Breakfast is quite nice, for such a mid range hotel.

    Stayed in November 2016

  • Reviewed: 23 December 2016

    9.2
    Comfort rooms, nice surprise for the money you pay
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Comfort rooms, nice surprise for the money you pay

    Stayed in November 2016

  • Reviewed: 23 November 2016

    7.9
    Worth its price. Ok to stay for a few nights.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights

    low wifi signal for smartphones. Old hotel, but it's clean and ok.

    Near best "top food" streetfood place in city. Cheap and clean.

    Stayed in November 2016

  • Reviewed: 13 October 2016

    7.5
    I love Kuching
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights

    everything was fine and okay. the location is very strategic

    Stayed in September 2016

  • Reviewed: 25 September 2016

    7.5
    Wroth your money.
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Need new TV set and satelite channel. Some room still provided with small and old tv.

    Stayed in August 2016

  • Reviewed: 18 September 2016

    7.5
    Value for money
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    None

    Nearby have self service doby n mini market

    Stayed in September 2016

  • Reviewed: 9 September 2016

    8.8
    It feels like home. Surely will come
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Air conditioning is a bit noisy

    Friendly staffs.

    Stayed in September 2016

  • Reviewed: 4 September 2016

    5.4
    Budget hotel in Kuching
    • Family with older children
    • Superior Double Room
    • Stayed 1 night

    Location.

    Poor air conditioner in the room. Dirty and old towels.

    Stayed in September 2016

  • Reviewed: 24 August 2016

    8.3
    Homely and cosy stay...just like home !
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights

    A welcome drink would be thankful

    Natively artistic colourful hotel indigenous display

    Stayed in August 2016

  • Reviewed: 1 August 2016

    10
    Love it
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Tv channel, provide movies n sports

    Love the calm n convenient surrounding, feel at home

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 24 May 2016

    9.2
    Staffs are friendly.
    • Business trip
    • Family with young children

    Read on the website that kitchen closes at 11pm, but some days it closes at 10pm. It's not convenient if you are feeling hungry at night and want to have supper as there is no convenient shop near the hotel.

    Staffs are friendly. Overall ambiance is good. Breakfast is simple but good enough to kick start the day.

  • Reviewed: 4 May 2016

    3.3
    first room: bed bugs (bites at my left leg,as can be...
    • Leisure trip
    • Couple

    first room: bed bugs (bites at my left leg,as can be observed in the picture) Second room: strong smell of smoke,so we asked for a new room immediately... Third room: under the pillow we found some jumping bugs/ flees 4th room: room upgrade to a better category...now everything was alright We where really glad to get out of the hotel after three nights!

  • Reviewed: 27 April 2016

    4.6
    big living room
    • Business trip
    • Group

    Aircond not cold, no water hose & pipe near toilet bowl just use the scoop, staff & housekeeping not friendly & no smile to customer, Breakfast no food grains, Television old school no astro... only can view Channel 1 only, no 3 in 1 drink in the room, water heater for drink so dirty & rusty,

    big living room

  • Reviewed: 21 April 2016

    6.3
    1. Air cond ok
    • Business trip
    • Couple

    1. Tv 2 small 2. Not good smelt in the room 3. Refegerator not function 4' no sign for kiblat 5. no sejadah for playing.. for muslim

    1. Air cond ok 2. Room overhaul ok with the prize

  • Reviewed: 2 April 2016

    5.4
    The bed is comfortable
    • Leisure trip
    • Solo traveller

    The location of the hotel is deeper and far from the main road, it is difficult to get public transport unless we phone for taxi The walkway towards the hotel is dark at night The room is smelly There are cigarette ashes on the floor Wardrobe is dusty Bathroom is old and need to be renovated The shower cubicle is higher than the floor There was no soap holder in the shower cubicle The bathroom floor is very slippery when it's wet The rotan chair at the writing desk is old, fragile and waiting for the right time to be broken The toilet seat is old and almost detached

    The bed is comfortable The room is nice There is a steamboat & bbq restaurant within walking distance Value for money Peaceful Free 2 bottles of mineral water

  • Reviewed: 30 March 2016

    2.9
    The mattress and pillow not comfortable at all.
    • Leisure trip
    • Family with young children

    The mattress and pillow not comfortable at all. Some more I found my room mattress got ants came from somewhere room corner. When I asked the reception whether can change a room for me, the receptionist very impolite said there was no room to change and what they only can do is asking housekeeping to spray the ants on the spots. This is unexpected experience in 3 stars hotel.

  • Reviewed: 27 March 2016

    5.4
    - The best time of this hotel was somewhere in 80s-90s of...
    • Leisure trip
    • Solo traveller

    On the first day I thought that the room was not clean because of my early check-in. On the second day I understood that the elementary wiping of the floor was not included :) So my bed was done and you can suppose that the cleaning took place, but the floor was even dirtier than on the first day. Well, it is absolutely "no go" for me.

    - The best time of this hotel was somewhere in 80s-90s of the last century. At least in my room the furniture, the windows, the shower facilities were from 80s. :) Nothing was broken, but I felt as if I were back in the 90s. - The hotel is located a bit away from the river bank, what could be an advantage during the flooding time.

  • Reviewed: 2 February 2016

    7.5
    Located at Kuching Central & nearby the shopping outlet...
    • Business trip
    • Solo traveller

    1) No place to hold soap in shower room 2) Wifi available with no internet connection

    Located at Kuching Central & nearby the shopping outlet & Airport

  • Reviewed: 19 July 2015

    7.9
    Clean and very good value for money.
    • Leisure trip
    • Couple

    The neighbourhood was not exciting and looked dangerous at first glance. The room had a smell of old furniture and old building. Better breakfast would have been nice.

    Clean and very good value for money.

  • Reviewed: 17 May 2016

    7.1
    At the toilet should have at least hose pipe
    • Couple

    At the toilet should have at least hose pipe

  • Reviewed: 5 May 2016

    10
    Staff very helpful very reasonably priced and handy location.
    • Leisure trip
    • Group

    All good!!

    Staff very helpful very reasonably priced and handy location.

  • Reviewed: 5 May 2016

    7.5
    strategic location
    • Leisure trip
    • Couple

    strategic location

  • Reviewed: 3 May 2016

    7.1
    high speed wifi😁
    • Leisure trip
    • Group

    The small television Not provide coffee or tea inside room Not provide spoon

    high speed wifi😁

  • Reviewed: 1 May 2016

    9.6
    Ada breakfast
    • Business trip
    • Solo traveller

    Ada breakfast

  • Reviewed: 26 April 2016

    6.3
    The location and nearby to restorant.
    • Leisure trip
    • Family with older children

    Cigar smell in the room and some misunderstanding during check in.

    The location and nearby to restorant.

  • Reviewed: 26 April 2016

    8.3
    Very good service, allowed us to take a shower after we...
    • Leisure trip
    • Couple

    Very good service, allowed us to take a shower after we checked-out.

  • Reviewed: 19 April 2016

    10
    comfotable and quiet place
    • Leisure trip
    • Family with young children

    No tab shower

    comfotable and quiet place

  • Reviewed: 14 April 2016

    9.6
    Hotel nearest to town area
    • Leisure trip
    • Couple

    parking space

    Hotel nearest to town area

  • Reviewed: 8 April 2016

    7.9
    feel so comfortable and easy to sleep.
    • Leisure trip
    • Solo traveller

    none

    feel so comfortable and easy to sleep.

  • Reviewed: 5 April 2016

    10
    Easy parking and nearly centre town area.
    • Business trip
    • Family with young children

    Easy parking and nearly centre town area. Very convenient to find local food, yummy

  • Reviewed: 3 April 2016

    7.5
    Comfortable place.
    • Leisure trip
    • Couple

    Comfortable place.

  • Reviewed: 27 March 2016

    7.1
    Fair & convenience
    • Leisure trip
    • Family with older children

    Front desk staff - knowledge on updated process for booking.com for extension of stay process

    Fair & convenience

  • Reviewed: 27 March 2016

    5.0
    Location of the hotel is okay.
    • Solo traveller

    Location of the hotel is okay...

  • Reviewed: 20 March 2016

    7.5
    It is very convenient to go to the recommended restaurant-...
    • Leisure trip
    • Family with older children

    It is very convenient to go to the recommended restaurant- seagood restaurant.

  • Reviewed: 17 March 2016

    8.8
    Very good value.
    • Leisure trip
    • Family with older children

    Very good value. comfortable, clean, nice breakfast. Next to excellent fondue restaurent

  • Reviewed: 8 March 2016

    7.1
    The Rooms were comfortable & the staff were excellent
    • Leisure trip
    • Couple

    If the Hotel were nearer to the town centre

    The Rooms were comfortable & the staff were excellent

  • Reviewed: 2 March 2016

    5.8
    The price.
    • Family with older children

    The counter staff cold and not friendly. Our room having 1990 14 inch TV.

    The price.

  • Reviewed: 28 February 2016

    5.8
    Great location, great breakfast
    • Leisure trip
    • Couple

    Old room, black spots on curtains, old TV, almost everything's old..

    Great location, great breakfast

  • Reviewed: 23 February 2016

    7.9
    The bed was comfortable and facilities are in good condition.
    • Leisure trip
    • Family with young children

    Please provide the WIFI as well.

    The bed was comfortable and facilities are in good condition. Staff also very friendly and helpful.

  • Reviewed: 16 February 2016

    7.9
    Good for sleeping.
    • Leisure trip
    • Solo traveller

    Good for sleeping.quiet and comfortable.

  • Reviewed: 14 February 2016

    9.6
    Quiet location but close enough to the city centre.
    • Leisure trip
    • Solo traveller

    nothing really.

    Quiet location but close enough to the city centre. Clean and lovely breakfast.

  • Reviewed: 7 February 2016

    9.2
    Great restaurant, excellent food and breakfast.
    • Leisure trip
    • Couple

    Great restaurant, excellent food and breakfast.

  • Reviewed: 20 January 2016

    7.9
    Friendly and helpful staffs!
    • Leisure trip
    • Family with older children

    Friendly and helpful staffs!

  • Reviewed: 17 January 2016

    6.7
    Good location and nice environment
    • Leisure trip
    • Couple

    Good location and nice environment

  • Reviewed: 15 January 2016

    6.3
    Location is good.
    • Leisure trip
    • Group

    Hotel is too old. Some of the rooms are old and smelly.

    Location is good. Price is very reasonable.

  • Reviewed: 2 January 2016

    7.0
    value for budget traveller
    • Leisure trip
    • Couple

    value for budget traveller

  • Reviewed: 29 December 2015

    7.1
    The hotel located not far from town of kuching.
    • Leisure trip
    • Family with young children

    The hotel located not far from town of kuching..easy to access not in a hectic area.

  • Reviewed: 25 December 2015

    7.9
    Value for money
    • Leisure trip
    • Family with young children

    Value for money

  • Reviewed: 17 December 2015

    6.3
    Nice place to eat halal western food nearby the hotel.
    • Business trip
    • Solo traveller

    Nice place to eat halal western food nearby the hotel..

  • Reviewed: 15 December 2015

    6.7
    Parking space available anywhere
    • Business trip
    • Family with young children

    Got small ant

    Parking space available anywhere

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