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  5. Reviews of The Platinum 2 Premium Suite by Reluxe

Reviews of The Platinum 2 Premium Suite by Reluxe

1020 Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia

#26 of 2,547 Holiday rentals in Kuala Lumpur

Guests' Choice

Review score

Based on 139 apartment reviews

9.0

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.2

  • Location

    9.3

  • Facilities

    9.2

  • Staff

    9.3

  • Value for money

    9.0

  • Free WiFi

    9.3

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Showing 1 – 25

  • Reviewed: 24 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything about the place

    Stayed in August 2025

  • Reviewed: 7 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The only downsides were that the pool was closed for maintenance during our stay and the lobby was often very crowded.

    We had a truly pleasant stay at this apartment. It was exceptionally clean, beautifully furnished, and located on the 45th floor with a stunning view. Our children absolutely loved it. A special thanks to Mr. James for his outstanding assistance and honesty. He was quick to respond to all our requests and even returned an item we had accidentally left behind before our departure — we truly appreciated his integrity. The location was also excellent, very close to everything we needed. Highly recommended, and we would definitely stay here again.

    Stayed in August 2025

  • Reviewed: 4 August 2025

    9.0
    A true gem!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 8 nights
    • Submitted via mobile

    only comment is about the amount of people around d the pool for photos at times. The floor surrounding the pool is quite slippery.

    We had a great stay at the platinum 2. The hotel/airbnb had amazing facilities. The room comfortably fitted our group ( 4 adults, 2 kids). It had a massive main bed, 2 bathrooms, a self-contained kitchen, it was located on a high level, we could see the Petronas from the living and main bedroom,. Bed was very comfy, air-conditioned, just a true delight. the hotel has 2x pools up on the 51st floor, there is parking on-site, and shops at closer proximity. We couldn't fault our stay! ☆☆☆☆☆

    Stayed in August 2025

  • Reviewed: 11 July 2025

    9.0
    Nice for short stay
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The elevators are always busy and some floors are having two numbers like our we were at 43 and there is another floor 43 A U may spend hour till u realize u r in the wrong floor

    The staff especially Mr. James was very helpful & panoramic pool

    Stayed in July 2025

  • Reviewed: 6 July 2025

    8.0
    Really friendly host, perfect for a stay in Kuala Lumpur.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Quality of bed linen Confusing as to which building the apartment was in

    Size of the apartment, outstanding views. Fabulous rooftop infinity pool.

    Stayed in April 2025

  • Reviewed: 15 May 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Top very Nice place

    Stayed in May 2025

  • Reviewed: 1 May 2025

    10
    The Platinum 2 (Face Style)
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 8 nights
    • Submitted via mobile

    Walking distance to train stations to get you all around Kuala Lampur. 24hr convenience stores nearby. Large enough for our family of 5. Good AC throughout to manage the heat.

    Stayed in April 2025

  • Reviewed: 21 April 2025

    10
    24 hours in KL
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The city is incredible and the services in the apt too.

    Stayed in April 2025

  • Reviewed: 19 April 2025

    10
    Very helpful host, clean and comfortable accommodation. Great location.
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Family was staying on different floors and couldn’t get to eachother because of the lift system.

    Clean and beautiful modern apartment.

    Stayed in April 2025

  • Reviewed: 14 April 2025

    10
    Try this!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Nice view. Clean. Good communication.

    Stayed in April 2025

  • Reviewed: 20 February 2025

    10
    Excellent apartments, Very nice view from swimming pool and good location near to KLCC.
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 2 nights

    Area and near to KLCC

    Stayed in January 2025

  • Reviewed: 14 February 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    What I don’t hmmm… perhaps the hot water . On my last 2 night one of them did not work. But I didn’t bother to complaint, if I complain they would fix it . Because they are very responsive

    I love the design of the apartment. It makes me feel like home after the whole day tired exploring the city. The contact person for the property was very responsive . AC was perfect. The view was awesome. I will be back for sure with my family

    Stayed in February 2025

  • Reviewed: 10 February 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Pool is really popular for people doing insta selfies so can be a very slow swim around while you wait for them to get their 50 perfect shots...

    Fabulous location, clean and well-equipped apartment with incredible rooftop pool. Views are amazing!! We came from airport late at night but James made himself available to check us in. Wifi went down but they were really quick to troubleshoot and got a guy in to fix within the day. Thoroughly enjoyed our stay and highly recommend!!

    Stayed in February 2025

  • Reviewed: 25 January 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Nil

    Clean and comfortable, excellent amenities, and location.Jackson was there to receive us, and the rest of the service was provided by James, which was exemplary.

    Stayed in January 2025

  • Reviewed: 22 January 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    None

    Very close to KLCC and surrounding

    Stayed in January 2025

  • Reviewed: 16 January 2025

    10
    Exceeded expecations
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Nothing to complain.

    Very spacious apartment. Clean. Perfectly located. Nice interior.

    Stayed in January 2025

  • Reviewed: 6 January 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 4 nights

    cannot fault it

    Stayed in January 2025

  • Reviewed: 1 January 2025

    10
    Beautiful Apartment and lovely Pool
    • Leisure trip
    • Group
    • Classic Apartment
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Beautiful apartment, very spacious and thoughtfully designed. Located in the iconic Platinum building, it offers easy access to everything you need. The rooftop pool is absolutely stunning—a perfect spot to relax and enjoy the views. The owner was excellent—extremely communicative and went out of their way to assist us both before check-in and throughout our stay. We had a fantastic experience and will definitely stay here again!

    Stayed in January 2025

  • Reviewed: 1 December 2024

    9.0
    A huge area for living
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 3 nights

    A huge apartment with everything you need, excellent price/quality ratio. Cool. view of the TV tower.

    Stayed in November 2024

  • Reviewed: 30 November 2024

    10
    A perfect place to stay, close to everything!
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    There’s nothing I can think of.

    The view, the space, the swimming pool, the warm welcome by James, the location

    Stayed in November 2024

  • Reviewed: 28 November 2024

    10
    Grateful that A.47.3A by Reluxe, provided us the comfort and relaxation that we much needed!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights

    We just happened to stay in the building at peak time, hence, the lobby was always crowded and had to wait a bit for the lift to be available.

    The unit was generously spacious, impeccably organized and we were very satisfied of its neatness. Thanks to the carefully selected furniture, modern facilities, well-equipped kitchen appliances, quality toiletries, and inviting ambiance provided by the property owner, we found the experience to be quite pleasant, offering us a genuine sense of comfort. Mr. James Wong was very accommodating, approachable, and professional to deal with. The location was accessible to the train station, as well as walking distance to Suria Mall KLCC, Avenue K Shopping mall, Saloma bridge. Grab car rides were good and going to The Exchange TRX mall, to Berjaya Times Square and Pavilion shopping center were not difficult. We enjoyed our early morning swim at the building's infinity pool! The view was astounding! Pick-up and drop off at the lobby entrance was a bit congested though due to the big number of guests waiting. Nevertheless, the cars picking up and dropping guests at the same time were made to stay organized by the security officers.

    Stayed in November 2024

  • Reviewed: 3 November 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    We liked pretty everything

    Very well located apartment with beautiful city view, just loved it!

    Stayed in November 2024

  • Reviewed: 26 August 2024

    9.0
    Great place for your family trip
    • Business trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Getting transport can sometimes be a challenge

    The pool and the room sizes were fantastic

    Stayed in August 2024

  • Reviewed: 16 August 2024

    9.0
    Enjoyable and convenient stay
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights

    Too crowded especially during the weekend. Housekeeping quality, quality of some items provided such as toilet paper, minimal chicken amentites

    Location, property size, responsiveness of the host, amenities such as pool and gym, fast access to taxis, dining options at the property and at walkable distances. Pool and gym both had a splendid view

    Stayed in August 2024

Showing 1 – 25

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