Reviews of Fantasy Funland Retreat by The Only Bnb
the landmark, 10470 Tanjong Tokong, Malaysia
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Reviewed: September 4, 2025 · Stayed in September 2025
Verified reviewReviewed: June 21, 2025 · Stayed in June 2025
Verified reviewMany engaging activities for the young ones, aircon is strong enough.
Not very clean and facilities are run down with spoilt TV Console, spoilt toilet roll holders. Towels are old and floors feel sticky. Bunk bed is squeeky and loud.
Reviewed: January 8, 2025 · Stayed in January 2025
Verified reviewReviewed: November 24, 2024 · Stayed in November 2024
Verified reviewThe amenities for kids
The hot water heater, there were no signage at the drop off point on where the recep was. The projector in both rooms weren’t as responsive to use.
Reviewed: May 6, 2024 · Stayed in May 2024
Verified reviewThe Location is amazing , The car parking is good and easy , the views and the pool and gym are nice
We were visiting for a wedding for 5 days. There was no dresser in the rooms , there was one room with no door!!! , only curtains, there was not enough toilet paper , no cleaning liquid . No washer or dryer within the unit . We only had one mop and had to buy our own detergents , garbage bags and floor cleaning fluids. The Balconies were also weird with steps going down.
Reviewed: March 4, 2024 · Stayed in March 2024
Verified reviewReviewed: March 1, 2024 · Stayed in February 2024
Verified reviewThe room was exceptionally clean and comfortable for family stay. Very spacious, equipped with basic kitchenettes that made us easier to order takeways and eat inside the room.
The lifts were very slow. There were only 3 nos of lifts for 41 floors Obviously inadequate and we at least needed to wait 20 mins everytime to go on lift.
Dear Nabila, Thank you for your feedback. We're thrilled to hear that you found our room exceptionally clean and comfortable for your family stay, and that the spaciousness and kitchenettes added to your convenience. We apologize for any inconvenience caused by the slow lifts. We understand that this can be frustrating and we'll look into ways to improve the waiting times. Thank you for your feedback, and we hope to welcome you back again soon! Best regards, Lisa The Only Bnb
Dear Nabila, Thank you for your feedback. We're thrilled to hear that you found our room exceptionally clean and comfortable for your family stay, and that the spaciousness and kitchenettes added to your convenience. We apologize for an… Show more
Reviewed: January 2, 2024 · Stayed in December 2023
Verified reviewlocation good
Lift very very bad. take 1 hour to wait.
Dear Nor Fazlen, thank you for sharing your feedback, and we sincerely apologize for the inconvenience you experienced with the lift during your stay. We understand the frustration it must have caused, and we appreciate your patience. We have already proceeded with this matter to our building management and they already working diligently to address the issue and ensure a smoother experience for all future guests. If there's anything else you would like to share or if you have suggestions on how we can better address this concern, please feel free to let us know. We are committed to providing a more positive experience for our guests, and your feedback is crucial in achieving that goal. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future with an improved experience. Best regards, Lisa The Only Bnb
Dear Nor Fazlen, thank you for sharing your feedback, and we sincerely apologize for the inconvenience you experienced with the lift during your stay. We understand the frustration it must have caused, and we appreciate your patience. We ha… Show more
Reviewed: December 18, 2023 · Stayed in December 2023
Verified reviewReviewed: December 11, 2023 · Stayed in November 2023
Verified reviewReviewed: October 24, 2023 · Stayed in October 2023
Verified reviewVery spacious for 7 people. Glad to have smart tv in the sitting room. Well-equipped kitchen. Easy to access reception team.
The bathroom basin cabinet was not working well. The door dropped off when we tried to open it. There are actually 2 rooms instead of 3 rooms. One room does not have a door and wardrobe. Car park area is rather dark and floor levels are not clearly indicated.
Reviewed: September 18, 2023 · Stayed in September 2023
Verified reviewReviewed: September 12, 2023 · Stayed in June 2023
Verified reviewGreat view from the apartment
Not adequately furnished. I have to charge my phone on the floor. A few extra pieces of furniture would have made a big difference. Furniture of poor quality.
Dear Ian , Thank you for taking the time to share your feedback regarding our furniture during your recent stay. We genuinely appreciate your input, as it helps us to continually improve our services. We sincerely apologies for any inconvenience you experienced. Please rest assured that we take this matter seriously. We have already proceeded with this matter, and have shared this issues with our teams. We are already working diligently to address the issue and ensure a smoother experience for all future guests. Your comfort and satisfaction are our top priorities, and we hope to have the opportunity to welcome you back in the future to provide you with an even better stay. Thank you for choosing The Only Bnb for your stay. Best regards, Nur Hidayah The Only Bnb
Dear Ian , Thank you for taking the time to share your feedback regarding our furniture during your recent stay. We genuinely appreciate your input, as it helps us to continually improve our services. We sincerely apologies for any inconv… Show more
Reviewed: September 3, 2023 · Stayed in September 2023
Verified reviewLocation
The lift service was a nightmare
Dear Meng Siang, Thank you for taking the time to share your feedback regarding the lift wait times during your stay with us. Please accept our sincerest apologies for any inconvenience caused. We will highlight to our building management to resolve this issue as quickly as possible, and we appreciate your patience and sharing you feedback with us. We are delighted to have had the opportunity to host you and are committed to ensuring that each guest has a wonderful experience and we hope to have the opportunity to welcome you back to our property in the future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Thank you again for choosing to stay with us and for your lovely review. We wish you all the best in your future travels. Best regards, Nur Hidayah The Only Bnb
Dear Meng Siang, Thank you for taking the time to share your feedback regarding the lift wait times during your stay with us. Please accept our sincerest apologies for any inconvenience caused. We will highlight to our building management … Show more
Reviewed: July 25, 2023 · Stayed in July 2023
Verified reviewFast customer service, just message them your need and they will react super fast!
Big living room, bed rooms and come with 3 toilets, convenient with group travellers !
Dear Kelly, Thank you for taking the time to leave us such a wonderful review. We are thrilled to hear that you enjoyed your stay with us and that our team was able to provide you with exceptional service and hospitality. It is always our goal to provide each and every one of our guests with a comfortable and enjoyable experience, and we are glad that we were able to meet your expectations. We truly appreciate your kind words and recommendation, and we hope to have the opportunity to welcome you back to our property in the future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Thank you again for choosing to stay with us and for your lovely review. We wish you all the best in your future travels. Best regards, Hidayah The Only Bnb
Dear Kelly, Thank you for taking the time to leave us such a wonderful review. We are thrilled to hear that you enjoyed your stay with us and that our team was able to provide you with exceptional service and hospitality. It is always our… Show more
Reviewed: July 22, 2023 · Stayed in July 2023
Verified reviewReviewed: July 17, 2023 · Stayed in July 2023
Verified reviewLocation and spacious . It needs some updating for some facilities such as dressing mirrors in rooms and hanging hooks for towels.
Lack of hanging facilities especially in shower room for towels and clothes.
Dear Lay , Thank you for taking the time to leave us areview! We sincerely apologize for any inconvenience or dissatisfaction you may have experienced We take pride in providing our guests with comfortable and enjoyable stays, We will be sharing this feedback with our team to make the necessary improvements. Best regards, Hidayah The Only Bnb
Dear Lay , Thank you for taking the time to leave us areview! We sincerely apologize for any inconvenience or dissatisfaction you may have experienced We take pride in providing our guests with comfortable and enjoyable stays, We will b… Show more
Reviewed: May 8, 2023 · Stayed in May 2023
Verified reviewBeautiful place. Peaceful and loved the set up. Very seamless process overall from keys collection right up to check out. Good for a group of up to 8 though there was only 4 of us. Kitchen equipped with fridge, stove, cutleries etc. We had Netflix too!
Would be good if there were full length mirrors in the room (even in the cupboards will do). There's no space to dry clothes though so we skipped doing laundry. Would be good if the car parks were a little more lighted up. Some areas are quite dark.
Dear Pathma Loshene Thank you for taking the time to leave us review! We are thrilled to hear that you enjoyed your stay with us and we appreciate your kind words. We take pride in providing our guests with comfortable and enjoyable stays, and we are delighted that we were able to meet your expectations. We hope to have the pleasure of hosting you again in the future. Best regards, Holley The Only Bnb Customer Service
Dear Pathma Loshene Thank you for taking the time to leave us review! We are thrilled to hear that you enjoyed your stay with us and we appreciate your kind words. We take pride in providing our guests with comfortable and enjoyable stays… Show more
Reviewed: March 12, 2023 · Stayed in March 2023
Verified reviewI did not order any breakfast. By the way the location was superb & fantastic. We really enjoyed the entire accomodation & facilities provided. The property is pleasant place for a family stay & it was very cooling without using aircond.
The only thing that disappointed is the lift where when we want to checkout, it is always full due everyone wanted to checkout too. For 5 of us wanted to get down, it took 1hr + & we have to get down 1 or 2 person at a time due to always full. Other than that, it was a great place to stay. Tq
Dear Jagga, we apologize for your bad stay experience. During your stay in the homestay, if you have any problems with the facilities and equipment in the room, you can call the waiter at any time. We are on standby for 16 hours to solve the problem for you. Regarding your unit problem, we have strengthened the maintenance to ensure that this kind of thing will not happen again in your next stay. We are sorry for the inconvenience caused to you.
Dear Jagga, we apologize for your bad stay experience. During your stay in the homestay, if you have any problems with the facilities and equipment in the room, you can call the waiter at any time. We are on standby for 16 hours to solve th… Show more
Reviewed: February 23, 2023 · Stayed in February 2023
Verified reviewwow! so cool apartment!!! very comfortable bed and bed sheets are from the heaven! very nice and helpful host! there are a lot of shops near this building. I’m very upset that I spent here only 4 days(
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Dear Elena, Thank you for taking the time to leave us review! We are thrilled to hear that you enjoyed your stay with us and we appreciate your kind words. We take pride in providing our guests with comfortable and enjoyable stays, and we are delighted that we were able to meet your expectations. We hope to have the pleasure of hosting you again in the future. Best regards, Holley The Only Bnb Customer Service
Dear Elena, Thank you for taking the time to leave us review! We are thrilled to hear that you enjoyed your stay with us and we appreciate your kind words. We take pride in providing our guests with comfortable and enjoyable stays, and we… Show more
Reviewed: December 14, 2022 · Stayed in December 2022
Verified reviewThe unit is nice and tidy and very cozy!
None, it’s a nice place to stay!
Dear Jordan, Thank you for taking the time to leave us review! We are thrilled to hear that you enjoyed your stay with us and we appreciate your kind words. We take pride in providing our guests with comfortable and enjoyable stays, and we are delighted that we were able to meet your expectations. We hope to have the pleasure of hosting you again in the future. Best regards, Holley The Only Bnb Customer Service
Dear Jordan, Thank you for taking the time to leave us review! We are thrilled to hear that you enjoyed your stay with us and we appreciate your kind words. We take pride in providing our guests with comfortable and enjoyable stays, and w… Show more