187 Jalan Song Thian Cheok, 93100 Kuching, Malaysia
#16 of 85 hotels in Kuching
Guests' ChoiceBased on 186 hotel reviews
8.1Cleanliness
8.9
Comfort
8.8
Location
8.7
Facilities
8.3
Staff
8.6
Value for money
8.3
Free Wifi
9.2
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End of dialog contentReviewed: September 10, 2025
Siti
BruneiJust a heads up for those travelling with friends, theres around an inch of gap on the bathroom door that surprised us initially. Breakfast spread was descent. Maybe can also include cereals with milk and some pastries.
Stayed in September 2025
Reviewed: September 7, 2025
Huey
MalaysiaThe toilet light is not enough, just a single light bulb.
The hotel location is good, 2 big beds in the room are comfy for family travel, especially for us travel with kids.
Stayed in September 2025
Reviewed: August 28, 2025
Vicnes
MalaysiaThe concept and design of the room.
Stayed in August 2025
Reviewed: August 21, 2025
Norita
MalaysiaMaybe can make a partition at the pool area because it is just right near to the function hall. The room also has no iron provided. The bath tub also looks funny in the middle of the room instead innthe bathroom. The bathroom door also has no lock.
It has a small mini swimming pool which is the main point I choose to stay here for my kids leisure time. Plus there's no other guests were swimming there during that time makes them felt comfortable and exclusively for them. Parking area was spacious.
Stayed in August 2025
Reviewed: August 18, 2025
Then
MalaysiaGood and clean hotel
Stayed in June 2025
Reviewed: July 9, 2025
Weissmann
MalaysiaBreakfast needs to be improved. Please serve better coffee. Or consider having someone available at the kopilab store.
Breakfast spread could be more varied. There was no dimsum available when I went for breakfast despite a dimsum station having been setup
Stayed in June 2025
Reviewed: June 30, 2025
Regina
MalaysiaCan hear cars driving through as my room / window facing the road. Lightsleepers may be affected.
Overall Everything was good.
Stayed in June 2025
Reviewed: June 28, 2025
Vicnes
MalaysiaToo much of noise. May be some event went on and music played loudly.
Stayed in June 2025
Reviewed: June 9, 2025
Mualim
Malaysia1. I was given a room with a connecting door, and we can easily hear the guest from other side of the room, even when they are farting 🤮. VERY POOR sound proofing!! 2. Breakfast was meh, most of the menu was a bit on the salty side.
Cleanliness. Contactless check in. Location. Lots of parking.
Stayed in June 2025
Reviewed: May 30, 2025
Greg
AustraliaIt was strange that the breakfast, lunch and dinner restaurant didn’t serve alcohol but that it could be ordered through room service. While I understand much of the hotels customers are Muslim this seems strange, especially if you want to attract the western clientele. It’s not going to happen with this hotel policy.
Clean, comfortable bed if small. Quiet. Reasonable breakfast. Some staff members were great, others were quiet and not used to communicating in English. Although I understand most customers are Malaysian and not foreigners whereas the big chain hotels are used to having these tourists.
Stayed in May 2025
Reviewed: May 29, 2025
Esther
MalaysiaIt's not a big deal, but the layout of the bed next to washroom door, a bit weird to me. But it's okay.
Love the foods, the cleanliness, the environment
Stayed in May 2025
Reviewed: May 27, 2025
Melvin
MalaysiaWas ok.
Stayed in May 2025
Reviewed: May 12, 2025
Maria
New ZealandWater ran cold quickly in shower. Not really city view in my room, though described. It was back lane.
Clean friendly, safe. Helpful staff.
Stayed in May 2025
Reviewed: April 23, 2025
Krisnan
MalaysiaFront counter could be more flexible in allowing guest in exchanging rooms between online and at the hotel. And the extent hours charges are too high. Nothing is impossible. Everything we created. Be more flexibl
Location is very good
Stayed in April 2025
Reviewed: March 28, 2025
Carol
AustraliaThe online Bluetooth key system is frustrating. It requires you to have a phone and access to internet to start with. You are also expected to have completed all the check in information, i mean everything, before you arrive. While travelling with no data this really isn't possible. Rooms at one end of the hall have the aircon intake and vent outside and are extremely noisy. Had to ask to be moved as the noise was horrible. Reception staff member was good and patient.
Stayed in March 2025
Reviewed: March 24, 2025
Elizabeth
MalaysiaHad to give -2 because the mug was tad dirty
Good food and great location
Stayed in March 2025
Reviewed: March 2, 2025
Michael
AustraliaSoft bed, hot water little unreliable
Location price breakfast
Stayed in February 2025
Reviewed: February 22, 2025
Michael
AustraliaNothing
Ambience
Stayed in February 2025
Reviewed: January 16, 2025
Bernadette
GermanyTaste if the food (breakfast and lunch, you can eat better in the city), cold air condition in the lobby, pipes in the bathroom had a strange smell
Comfortable bed, modern TV, good cleaning service, friendly staff, nice lobby, possibility to store luggage for 2 days during our trip to bako nationalpark
Stayed in January 2025
Reviewed: December 3, 2024
Chen
Malaysiastaff and location is good, but the breakfast not really....
Stayed in November 2024
Reviewed: November 14, 2024
Amy
MalaysiaNo 24hours room service for food, but it’s ok, still can find food outside the hotel.
Value for money
Stayed in November 2024
Reviewed: November 12, 2024
Charles
MalaysiaThe restaurant food and room service which was not part of the hotel but operating as a partner. Cold half boiled eggs were served for breakfast and room service was non-existent although a room service menu from the restaurant was made available in the room.
Room was clean and bed was cozy. The front office staff were courteous and helpful. The GM was apologetic for the restaurant fault but he has no control over the restaurant. I felt sorry for the GM. Good man and was very patient with my complaint.
Stayed in November 2024
Reviewed: November 12, 2024
Kumara
MalaysiaNot much vegetarian options on the menu
Location
Stayed in November 2024
Reviewed: November 11, 2024
Karloon
MalaysiaWe had 3 types of rooms.We paid more for the deluxe king room yet it is smaller than the deluxe twiin room. There was no breakfast included option for the triple room like that of the deluxe king and deluxe twin.
Very clean. Cardless access, Shower was hot and strong.
Stayed in November 2024
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