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  5. Reviews of Victoria Inn, Penang

Reviews of Victoria Inn, Penang This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

278, Lebuh Victoria, 10300 George Town, Malaysia

#70 of 101 B&Bs and inns in George Town

Guests' Choice

Review Score

Based on 226 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.9

  • Location

    8.6

  • Facilities

    7.1

  • Staff

    7.8

  • Value for money

    7.7

  • Free Wifi

    7.4

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Showing 1 - 25

  • Reviewed: July 7, 2025

    7.0
    Nuce
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Ok

    Ok

    Stayed in July 2025

  • Reviewed: July 1, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    No way to get in after 10pm if security guard not present in reception area. Young male on reception not particularly helpful. No fridge in room.

    Location - very handy to bus & ferry terminals. Older male on reception who checked us in was extremely helpful.

    Stayed in July 2025

  • Reviewed: June 17, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Need more electrical outlet and close to the bed. Maybe one shampoo and body soap.

    Room is clean and the location is very good

    Stayed in June 2025

  • Reviewed: May 30, 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No hair dryer, receptionist is not supportive

    Stayed in May 2025

  • Reviewed: May 15, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Close to ferry terminal

    Stayed in May 2025

  • Reviewed: February 23, 2025

    7.0
    Decent but needs some improvement!
    • Leisure trip
    • Travelers with friends
    • Family Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Some part of the hotel room like the television not having enough channels, a bit blurry. The air-conditioning is a bit confusing when used sometimes cold sometimes just breezy. One of the rooms got a fan but still one of the plugs needed constant maintenance checking. The parking near the hotel is expensive unless you parked nearby and need to get up early to change to another parking spot. (Debatable).

    The place was quiet and relaxing. You can sleep comfortably especially after a day of activities with ease. Have been checking in 3 times. Both were decent! Near a cafe. Decent staff! Clean and very nice. Love the atmosphere of how quiet the place is at night. You can easily sleep well without any noises from outside. The room is quite big too! Spacious.

    Stayed in February 2025

  • Reviewed: January 19, 2025

    8.0
    Very Good
    • Business trip
    • Group
    • Standard Queen Room
    • Stayed 2 nights

    location

    Stayed in January 2025

  • Reviewed: December 31, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The location was great. The room was cute. The accommodation was basic, and had nothing more to offer.

    Stayed in December 2024

  • Reviewed: December 31, 2024

    7.0
    Our stay was good, pretty close to the pier, very safe and clean.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights

    - Aircon took forever to cool down the room - Windows are not so tight so the hot air is getting in anyway. - Room was bit far from photos

    - Localization was great. Close to pier and close to the old town - Safety - object was very well secured + security guy after hours - Cleaner was coming every day to change towels, bring water

    Stayed in December 2024

  • Reviewed: December 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Housekeeping staff tak friendly .

    Checkin and checkout very easy. Receptionists pun friendly.

    Stayed in December 2024

  • Reviewed: November 29, 2024

    7.0
    Great hotel
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location and very clean and comfortable hotel

    Stayed in November 2024

  • Reviewed: November 7, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    No parking if you lucky

    Location is strategic 👍🏻

    Stayed in November 2024

  • Reviewed: September 23, 2024

    8.0
    Great
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Parking space

    Great and value for money

    Stayed in September 2024

  • Reviewed: August 18, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room is quite near to the road and it is a bit noisy at night. There’s open parking space (need to pay) but still a bit struggle to find one at night

    The bed is quite large than what I expected. The room and bathroom is spacious. There’s room make up daily. The hotel located in the city so we can walk around to explore

    Stayed in August 2024

  • Reviewed: August 14, 2024

    8.0
    Very pleasant to stay!
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 7 nights

    No negative remarks.

    Location is good, accessible to nearby cafes, food court n tourist spots.

    Stayed in August 2024

  • Reviewed: May 31, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The parking not easy to get

    Stayed in May 2024

  • Reviewed: May 20, 2024

    7.0
    Overall just it’s good because walking distance to all.
    • Leisure trip
    • Group
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I have booked 2 room in this hotel. 1 is family room 401 & 1 is twin room 405 (which I stayed). We stayed 3 nights. 1. Second night of our stay, the door access card cannot open our door room, both of the room. Actually 1st night we check in, the door access card for room 401 is already showing us it’s not working, after I have tried numerous only can open the door. Plus the room air conditioner is hot. Omg 2. On the 2nd night also, I was stayed in room 405 & when we back to our room by 10pm & after they re-activate our room access card, once we open & enter the room there is a smoking smell, very strong smell in the room which we don’t even know came from where entering the room. I feel so angry but no one there to log a report (only 1 security guard). The 3rd night also the same, even after I have reported to them.

    Nothing but 1, it’s near to ferry terminal and food hunting.

    Stayed in May 2024

  • Reviewed: April 21, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Lack of plug points for charging hp. Put at a not strategic point..not suitable near the PC

    Strategic location

    Stayed in April 2024

  • Reviewed: April 9, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights

    Check out time was 12.00 but our flight was in the evening. we were not allowed to keep the baggage in the hotel after vacating the room which was surprising. This service is allowed everywhere..

    Stayed in April 2024

  • Reviewed: April 1, 2024

    7.0
    Best place if you want to walk around the town without driving out.
    • Leisure trip
    • Group
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Need to train their Front Desk Staff to be more polite and courteous. Got one male staff reacting like having menses.

    Strategic location in town. All within walking distance only.

    Stayed in March 2024

  • Reviewed: February 29, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    However the room was facing the road and at night, passersby would be very loud and the sounds would wake my mother up every now and then

    I like the warm lighting and interior of the room I booked.

    Stayed in February 2024

  • Reviewed: February 22, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    My room was very close to the lift so it can be noisy.

    The room was very clean and bed was comfortable. The location was excellent.

    Stayed in February 2024

  • Reviewed: February 20, 2024

    6.0
    Pleasant
    • Leisure trip
    • Travelers with friends
    • Family Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Not enough power point ... Bad tv reception

    Strategic location

    Stayed in February 2024

  • Reviewed: February 20, 2024

    8.0
    Good value for money
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights

    We had a lot of problems with the Wi-Fi: it cut off and didn't connect.

    Great location and nice staff.

    Stayed in February 2024

Showing 1 - 25

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