The staff lost my room's key. I didn't get the key for my whole night stay. I just locked my door inside with a fear that someone might break into my room the whole night. No water in the bathroom sink, broken & burnt plug points, no curtain for the window, wooden tile and it's broken, hot water not functioning, towel provided was horribly torn like it was used for years, torn. Just the air-conditioning was functioning properly but no control remote was given.

Just the batu caves view.

Stayed in June 2025

pls dont come here. the place is very dirty, the bed sheet got blood stained, everything is dirty. i ask for refund even half but getting ignored by the owner.

nothing

Stayed in May 2025

attitude guard very bad..cleanliness cannot been accepted, cause saw got shit and tissue on the floor of toilet

swimming pool was clean

Stayed in September 2024

All the plug didn't function already informed the staff on the 2nd night,he said his boss will give us extension plugs but until tomorrow still didn't get any plug. The bed is smelly,if it is only 1 night with a funtion plug maybe we will be okay just for sleep. Worst 2 night ever. Also the toilet sink is leaking . And our room is 1-23A-2

Didn't know

Stayed in August 2024

bad service as i reach at the first day, i find out all the socket plug in the room is not functioning. i immediately inform the contact no (PIC) as provided by Booking.com. the PIC didnot answer all my call (i call for 3 times) and not returning call also. so i dont have power supply to charge my handphone and my laptop. so poor treatment

Stayed in August 2024

all of it, dirty, no electricity and all room was really mess 😭

Stayed in June 2024

Provide key to use lift

Poor ....no key to use lift

Stayed in May 2024

1.The water heater can't work! 2.Can't see the TV! 3.cockroaches under the bed! 4.Poor sound insulation and the door won't lock! 5.The socket doesn't work! 6.The sofa is holey and dirty! The bed was also broken! 7.The air conditioner is not cold! 8.There is no exclusive access card, you can only ask the guard to bring you up. 9.The photos are completely different from what you see!

Nothing.I know this just a budget hostel but no one facilities can use/in function....

Stayed in April 2024

The overall condition of the room was not as what I saw in the photos and the owner never made a proper arrangement for the customer. The worst part of it, I was unable to contact the owner on the day of my stay. No WiFi as the add.

Close to city center

Stayed in April 2024

Decor is peeling and falling apart in the room Nothing local to get to No fridge to keep anything cool Its just a room in a house?

Great view of Batu Caves

Stayed in March 2024

The air cond was not well functioning, lots of spider web in the bathroom, the condition of the room was not pleasant at all. Told the property owner about the air-cond problem but was not handled properly. I'm very disappointed with our stay here.

Location

Stayed in February 2024

1) 3 wall plugs under the tv was not functioning. 1 of it even was hanging out of the wall (refer to photo). The tv cannot be used. 2) Batteries for air-cond was out of order. Even the air-cond was not cold. 3) Bathroom has bad odour. There a lot of small creatures flying and sticking at toilet walls. Even cobweb was not taken down. 4) I found a strand of long white hair on my pillow! Quite disgusting! I have to sleep without the pillow cover. 5) Need to asked the site entrance security guard to scan for us everytime we want to go up to our 24th. floor. Overall - Very dissappointed! This is the 1st. time I've given this kind of negative rating to any of the place that I have stayed in.

Scenery from the room.

Stayed in February 2024

Bathroom dirty. Bugs in the bathroom. Spiderwebs in the bathroom. Electric plugs not working. There was still trash in the bin when I checked in. Bedsheet looked not clean and lots of stains. Couch looked dirty n stains.

Good location. Affordable

Stayed in February 2024

wifi couldnt connect, no batteries in tv remote control, curtain rod broken

Wifi isnt working well, we are not comfortable anyway.

Stayed in January 2024

This review is hidden because it doesn't meet our guidelines.

The room 90% not in good condition..tv can't be used,sink pipe not working,sofa already broken, shabby pillow case & blanket, curtain stand already broken.tge most important was the main door.cant closed property.outsider can push from outside.

The view surrounding quite ok

Stayed in December 2023

1.not clean especially the toilet 2. no basic facilities such as soap 3. unresponsive host 4. unable to enjoy facilities ie pool due to no access 5. difficult to in and out due to no key card - have to beg the guard for lift access 6. not easy to find the unit

near eateries

Stayed in November 2023

Outside looks like luxury condo, inside looks like budget hotel. The bed and pillow not clean properly. Body & skin feeling itchy after lay on the bed.

Location near to shops and restaurants.

Stayed in August 2023

Wifi very slow, and cant use very well. Then tv cant use.

Stayed in August 2023

NA

NA

Stayed in July 2023

The room, very old bedding with very old towels, mattresses & pillow are very bad!!

Location

Stayed in April 2023

Please clean the room before the person come to the room

The view

Stayed in March 2023

No tissues, no soap, no shampoo, no plates, no spoons, no forks, no TV channels, only 1 glass for hole family, hair on the mattress, cockroaches in the room, smelly towels

Pool & view

Stayed in February 2023

I booked 3 rooms. All 3 rooms have cockroaches. When call the staff, she only pass Ridsect. Water heater not functioning in 2 rooms. TV not function in 2 room. Previously Feb 2022, i did stay here but that time was super clean and super comfortable. This time, i feel worst. I hope the staff should be more effective.

Startegic place.

Stayed in January 2023