Dinner, good selection on menu. No red wine available. Breakfast was good and the food tasteful. Very friendly staff.

Stayed in September 2025

I got a room with two single beds, which was not nice.

The location was excellent, and the breakfast was great

Stayed in August 2025

The rooms are very old fashioned and need to be upgraded to 2025! The carpets had marks on them and the duvet was too small for the big bed. There were also not enough blankets in our room and we had to ask at reception to get us more blankets. The coffee station was not well stocked and we could only make one weak coffee each in the morning. On top of everything we had a big tree in front of our room and could not see the river.

The rooms were a fair size and we could park next to our room to unload all our bags easily. Dinner in the restaurant was great. We have not had great luck with meals in hotel restaurants on our trip and this meal stood out.

Stayed in June 2025

Rooms are becoming old and the cleanliness is not as earlier and the water from bathroom and toilet was brown in colour making one uncomfortable to bath using the coffee brown water from the shower.

Location

Stayed in March 2025

This hotel seemed a bit shabby. Operating on a shoestring. We were first sent to a room that wasn’t clean, empty bottles strewn around on the lawn outside and twin beds. Olivia was quick to find a clean room with a queen bed. Room was shabby but clean. Little to no WiFi, breakfast was not great but adequate. Once again Olivia was very helpful with other issues.

The staff won us over. We had a delicious dinner here.

Stayed in March 2025

Restaurant supplies were a bit low, ie ran out of steak sauces

Rooms were comfortable

Stayed in February 2025

None

The River view from the room was great and the chairs outside to give u open view and fresh air from the Zambezi River

Stayed in January 2025

The Bedding looked dirty (Old), and it looked like the pillowcases had not been changed from the previous clients. There was a smell probably coming from the floor carpet.

The Room we were in was spacious Room 11 and the Shower was good. Breakfast and the view of the River were great.

Stayed in January 2025

Staff seemed uninterested to be of service. Kettle in the room didn't work, was replaced but felt that the staff was doing you a huge favour to replace the item. I asked for extra coffee and didnt get any. Hairdryer out of order, only 1 glass in the room for two people . Room had a connecting door to a lounge area of the room next door, guests tried to gain access to the room. Litter in front of the room on the river front. Attention to detail lacking. Room is classified as VIP but not up to standard. On departure no-one at reception to check out, at checkbout time rang the bell three times hard before someone attended to me.

The room was nice size, and comfortbale bed

Stayed in January 2025

Some facilities in the room could be user friendly, sockets, fly screen

Location is amazing, the chalets were clean, nice and comfortable sheets, friendly staff.

Stayed in December 2024

The Dinning staff especially at breakfast were not organized. It's a nice hotel just that the service is a bit slow.

Amazing receptionist Oliva. Friendly and welcoming. The system was down but she made sure we got the rooms we wanted. Attended to our every enquiry.

Stayed in December 2024

Food

Clean rooms

Stayed in October 2024

I didn't like the fact that my sliding door kept getting stuck

I like the service from the staff

Stayed in September 2024

Needs TLC

Quiet but pool not clean

Stayed in March 2024

The hotel did not have most of the food and drinks on the menu, which was quite disappointing. I had a lamb chop (1 small piece) with veggies for N$310, breakfast was also not as it used to be. I did not appreciate having to drive to town just to have a steak or oxtail. No information regarding extra activities at the reception, I believe they can do better, but something needs to change drastically:

Rooms are quiet nice and spacious and clean.

Stayed in December 2023

The rooms smelled very bad, like they have not been aired out in a long time. I think the carpets and drapes need a proper cleaning or to be replaced. The faucet in the bathroom was loose and the TV did not work.

Great location by the Zambezi river

Stayed in December 2023

I booked three standard rooms with double beds, and non of the rooms had double beds. Honestly as a hotel with a reputation I was very disappointed that there was nothing they could do about it. And didn’t even make the situation any better. With the amount of money that was paid I expect to get what I paid for. So frustrating. There was also hair everywhere in my bathroom. Either from staff cleaning or previous guests. Additionally,the restaurant was severely understaffed and we had to literally go searching for someone to attend to our needs.

The food was really good, the room was clean.

Stayed in December 2023

Booking through Booking.com was for 2 rooms, but the Hotel only had 1 room booked out. Luckily, they had a cancellation and could accommodate us.

Stayed in August 2023

I was a little disappointed with the meals at Protea Zambezi really expected a lot more but I suppose its due to lack of produce and the getting produce so far up north. The venue was very pricey for what you get from a 3 Star Hotel

The view and the rooms are exceptional. I don't believe you can get a better view of the Zambezi.

Stayed in October 2023

Needs some TLC. The room lock didn’t really work, for example

Location - on the banks of Zambezi Nice staff

Stayed in September 2023

I didn't like the food,(dinner to be specific)expensive and very few also the taste wasn't that good. One person working at a bar and taking food orders and bringing food at the same time......

I enjoyed the boat cruise, it was amazing. Breakfast was great....Rooms are clean and the price for accommodation is very good.

Stayed in April 2023

Food and drinks are very expensive.

Breakfast was very standard. Location is good.

Stayed in February 2023

Everything were great except the meat. The money we paid for supper the steak..where not good. They said it were t-bone but were not. More chunk of meat with bone.

The view and the staff are very friendly.

Stayed in January 2023

Trim the overgrowth of plants into the roadway.

Stayed in August 2025