Bathrooms and kitchen somewhat tired.

Location very good. Walking distance to shops and facilities. Central to trips and destination surrounding.

Stayed in July 2025

The location and staff

Stayed in June 2025

Nice to have eggs and bread provided

Stayed in May 2025

None

All fasciitis were available

Stayed in April 2025

Centrally located, close to shopping and attractions. Tour buses picked us up from the front of the property. Tima the manager was great! We needed some adjustments and she really came through for us. If you can afford a little bit more, try to book one of the Romantic Villas, they are so worth the extra money!

Stayed in April 2025

There was nothing that was bad

Was a great experience good upgraded upon arrival to the white house which was a big bonus

Stayed in March 2025

Cockroaches 🪳 the size of elephants 😳

It was in a great location , very obliging staff , comfortable place , we also liked the in house massage lady

Stayed in February 2025

No aircon

Tima's flexibility, efficiency, helpfulness and support Location Spa Breakfast pack Massage

Stayed in February 2025

Location Location Location ,fittings and decor ,Saunas (dry and steam!) outdoor spa, wraparound 180 degrees veranda with ocean views,

Stayed in February 2025

Doors didn’t lock very well, and it’s very rarely when it’s windy. Lack of locks didn’t seem to matter on the island.

Lovely staff and great locations. Rooms have everything you need.

Stayed in January 2025

I can't think of anything that I didn't like! I'd definitely stay with them again.

Cumberland Resort & Spa were great at communicating with us regularly and organizing our tours we selected. Staff were helpful and ever so friendly. The morning tour around the island was very informative. The Whitehouse exceeded our expectations! All the bedrooms are generous sizing, so people can relax in their own space or hang out In the main lounge. So many places and decks to chill out on, relax in the spa or sauna. Kitchen was fully equipped. I liked that it was a short drive from town, as it was quiet, serene and just a beautiful location. We opted for the hire car which was clean, and very handy to get about town.

Stayed in January 2025

Tima was extremely helpful and assisted us with everything we needed. Nothing was any trouble for the staff and they were very cheerful and friendly. The units were very comfortable and had everything you would need.

Stayed in November 2024

Tima was very welcoming. Our unit had everything we could have asked for and more! Nothing was a drama for Tima & her team. Loved the hospitality shown.

Stayed in November 2024

Beds and couches in lounge were a bit uncomfortable. but the rest of the accommodation was sensational.

Service was sensational, Manageress Tima was the best. I had my mum with me for the trip and she needed some help as she finds it hard to walk to far since she had her hip replacement op.

Stayed in October 2024

Have nothing negative to say.

The property is all over great, good location and had all we needed. Very spacious for our group of 6 and we thoroughly enjoyed our stay, the hosts / owners were very accommodating in our requests and nothing was too much trouble. Would definitely recommend staying here.

Stayed in September 2024

All good.

Management were lovely and welcoming. Had a 2 bedroom apartment. Very clean and had everything we needed. Very convenient location.

Stayed in September 2024

Apartments and site was a little tired.

Staff were really welcoming. Nothing was too much trouble. Arranged all of our trips. Had a massage in the on-site spa, just what was needed. Could use the home grown fruit and vegetables.

Stayed in September 2024

Close to town Staff were so helpful and friendly Very clean

Stayed in September 2024

nil

Breakfast was perfect for our stay. The workers at Cumberland made our stay so enjoyable and comfortable. Tima and her team were so friendly and welcoming it made our stay lovely. Also Meme gave us the best massage ever!

Stayed in August 2024

Given the remoteness of Norfolk Island, it’s totally understandable that things aren’t as new as they are on the mainland, but everything was clean and worked perfectly.

Everything was clean. Great kitchen and bathroom Comfortable beds, fresh bread, fresh eggs supplied for breakfast Exceptional hosts, Rael, Meme, and Tina were super helpful and friendly. Thank you

Stayed in August 2024

location was good and amenities were good. good size fridge and gas worked fine. friendly staff and helpful, loved free bananas.

Stayed in August 2024

the internet provision is great - 10 GB but the reception is low. it would be great if Norfolk Telecom provided tourists more data on the tourist plan. we decided to focus on being off the grid rather than trying to connect to the internet.

The property is in a great location - close to town. The two bedroom unit was well organised and comfortable. Timia is a great host and shows attention to detail. the welcome pack of food and provisions is great as food is expensive at Norfolk Island.

Stayed in July 2024

The staff were very friendly which was lovely.

Stayed in July 2024

Mentions sauna, but didn’t see one.

Great staff and location.

Stayed in July 2024