The adjoining room was unlocked upon entry when it shouldn’t have. It could have been a very awkward encounter if there was someone in the room when I checked or vice versa. Luckily the guests in that room did not arrive until after we got reception to lock the room.

Lovely bar staff and cleanliness of the room.

Stayed in February 2024

The ship is quite a way away from shops / restaurants. When we checked in, we didn't realise we should reserve a table at the ship's restaurant. We went up to eat, only to find we needed to wait and come back 2 hours later - wouldn't be a problem if you planned ahead (and the food was good!). The ship isn't that easy to get to. There was a large car park, but we took public transport, which meant a metro then bus to get from the centre of Rotterdam. Sometimes we walked instead of taking the bus, but it wasn't too obvious where to go. We'd have loved to have a look round the rest of the ship, but that was only possible through the tour from 10 - 5, which didn't fit with our travel plans.

A very enjoyable and novel experience, staying on this old cruise ship. The staff were in uniform, there were pictures on the wall showing it's history. We were lucky and got a surprise upgrade, getting a cabin with portholes looking out over the water. The room was lovely with some period decor, but it was also very clean and comfortable. We'll certainly have happy memories of our stay there! The ship was a bit of a maze - we were given a map so had fun, but did still get a bit lost and confused at times.

Stayed in February 2024

The carpet in the room was quite stained and the Deluxe room was situated below the walkway to the restaurant. Kids tend to run this section and the stomping sound is very audible the room. Also, 80% of the ship is inaccessible without further tickets.

The ship is beautiful and has a nice view on the Erasmus bridge and the Euromast from the deck

Stayed in February 2024

Access by water taxi, fantastic trip around boat with its magnificent cocktail bars and grand history.

Stayed in February 2024

Not that much to do on board except escape rooms.

Unique experience to sleep on a ship

Stayed in February 2024

We couldnt book in for dinner

They had a free shuttle service to the metro

Stayed in January 2024

The ship could be upgraded a little. The classic interior should be kept alive off course but it can use a little bit of extra modern touches. The breakfast buffet was simple. There was only 1 bar open.

It’s a nice change in contrast to standard hotels, it was very clean, the rooms are classic but with all the necessary comfort, the elevator was quick, the staff is friendly

Stayed in December 2023

Far away from the the city center, but this is also understandable

Uniqueness

Stayed in December 2023

Room was quite small, just one small window

Location is nice

Stayed in August 2023

The value for money during diner in the Lido restaurant was not in balance. We paid full price for ok food served by a group of apprentice workers. They were very friendly but lacking the proper skills. I.e. attendant cleaned up a table and went with the dirty plates to our table to clean our table as well. They forgot the side dishes, and manager continued to set up for breakfast while her colleagues’ were struggling.

The location is very nice, Atmosphere is great on the old cruise vessel. Breakfast is good, and staff is very friendly. Enough parking space and landing dock of watertaxi is great.

Stayed in November 2023

I come for a number of years already, but the organisation of the staff remains a problem. They are friendly, but so disinterested and not managed well in what they do. For example waiting at the desk for 10 minutes whilst you hear them chatting 2 metres away not about work, tables uncleaned for 30 min, breakfast is served to 10.00 and at 10.00 they start hoovering the place whilst you still enjoy breakfast, etc. If the owner can change that attitude, disinterest in clients pleasure and disorganisation, SS Rotterdam may even become pleasant to stay.

Its dutch maritime history, its a lovely environment to stay

Stayed in November 2023

WiFi was a little sketchy in my room, but in the main areas, this was fine.

Comfortable stay, quiet room, lovely and clean. The staff were especially helpful and accommodating. The shuttle between Ship and Metro was particularly useful

Stayed in September 2023

Air conditioning is very bad

A new experience staying on a boat

Stayed in September 2023

While this hotel has a vintage look, the decor of the rooms is a bit dated and the rooms are pretty cramped and not very clean. While it does not reflect badly on the hotel, the 77 bus that runs to the property does not run according to the posted schedule so it's frustrating when you are trying to get somewhere on time. The wifi in the room only worked (sometimes) while the TV was on, which was also a weird and frustrating experience. It is not great for getting work done, but if you are here on holiday and interested in maritime history/staying on a boat, go for it.

This is definitely a unique property because you are staying in a retired cruise ship that has a history to it. It has a vintage feel and the staff are wonderful. The breakfast is decent and the bar has a nice ambiance.

Stayed in September 2023

After booking I immediately got a WhatsApp message which I used for indicating we wanted to use the restaurant for dinner. The WA sais they would come back to me, but that never happened, so this does not work. At the restaurant the complaint on this was waved away and was completely ignored. Not even sorry. Another point was that the written A4 brochure with information given at check-in says : leave the room before 12.00. At 11.30 am we were summoned to leave the room by the cleaner + receptionist, which was very unpleasant. Indicating this to the receptionist at check out resulted in the message the brochure was wrong, no sorry.... Big point of attention I would say.

The audiophone tour to see the different locations was great. Especially the hosts at certain spots was very nice (Gerda was great!). The room: apparantly the room booked was without windows, which was not clear at the moment of booking. Fortunately we could change to a room with small windows for an additional; charge, which was great.

Stayed in September 2023

The room is a bit dusty, could clean better.

The experience is unique, we have river view but the ship is not shaky so it doesn't make people feel sick. The room is very spacious and bed is comfortable. Such a shame we only stayed for one night so couldn't join the fun activities.

Stayed in September 2023

Breakfast was very expensive per person do didn’t try it out.

Superb and extremely interesting place to stay in Rotterdam, we had luxurious cabins in the original 50s style. Boat tour and engine room tour a must. Water taxi stops attached to the boat.

Stayed in September 2023

Given a room/cabin with no window. WIFI very slow

Very unique hotel, comfortable room with hot and cold drinks facilities. Decor a little tired but very clean and well appointed.

Stayed in September 2023

Like everything about the ship.

I like the fact that is was a crusice,Just top off my vacation.Which was on a crusice.

Stayed in August 2023

Room windows dirty and not much to do inboard that you didn't have to pay extra for,despite being hotel guests.

Unique stay and very lovely staff. Comfy beds .Good food and breakfast

Stayed in September 2023

Sunday night (Monday 01:00 – 04:00), there was a lot of noise coming from outside. It seemed like ships were being loaded or unloaded, and there was movement with roll containers. Because of this, we had to close the windows. The air conditioner in the room was not functioning properly. So, it wasn't very comfortable.

The location is beautiful, the staff is friendly. We had expected a bit more from the breakfast, but it was fine. The bed in our room was very comfortable. The water taxi dock at the ship is also very convenient.

Stayed in August 2023

What a beautiful ship! A amazing location. 😄

Stayed in August 2023

Difficult to identify a point for improvement.

The atmosphere and the ever friendly staff.

Stayed in August 2023

Didn't have enough escape rooms or other activities on the ship to accommodate.

Great food, comfortable beds, friendly staff and clean facilities.

Stayed in August 2023