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Reviews of Hotel De L'Empereur Valkenburg 3 stars

Grotestraat Centrum 32, 6301 CX Valkenburg, Netherlands

#33 of 52 hotels in Valkenburg

Guests' Choice

Review score

Based on 628 hotel reviews

7.7

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7

  • Location

    8.9

  • Facilities

    7.1

  • Staff

    8.2

  • Value for money

    7.3

  • Free WiFi

    8.3

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Showing 1 - 25

  • Reviewed: 29 December 2017

    8.8
    Would come back :)
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    The hotel is slightly dated and the breakfast has a lack of variety so I ended up buying my own food.

    The location was superb, rooms were comfy and the staff were always helpful and friendly!

    Stayed in December 2017

  • Reviewed: 22 December 2017

    7.9
    Christmas markets bars and restaurants all very good
    • Leisure trip
    • Couple
    • Double Room with Spa Bath
    • Stayed 4 nights
    • Submitted via mobile

    The load music next door till 2am Parking and trying to find the hotel carpark Basic breakfast Hard old towels Whole hotel tired looking

    Location was perfect

    Stayed in December 2017

  • Reviewed: 8 December 2017

    9.6
    We will be staying again next year.
    • Leisure trip
    • Couple
    • Double Room with Spa Bath
    • Stayed 3 nights

    No lift and the windy stairs needed to be used with care. No tea/coffee/kettle in room. Spa bath worked well but a few of the vents were missing some trim.

    The very secure outside parking was free. Lovely Christmas decorations. Excellent food. Central location for all the Christmas market attractions. Safe and fridge in room. Spa bath. Nice breakfast.

    Stayed in November 2017

  • Reviewed: 11 September 2017

    9.6
    Location is just 10+, right in the center of wonderful...
    • Leisure trip
    • Solo traveller
    • Double Room with Bath
    • Stayed 1 night

    Location is just 10+, right in the center of wonderful Valkenburg. The staff was exceptional. Many thanks to Ms Jan who helped with the parking and finding the best room for me. He provided all the necessary information about the surroundings. I could not have asked for more. The hotel was charming. I will definitely return here. Highly recommended.

    Stayed in September 2017

  • Reviewed: 7 September 2017

    8.8
    Friendly staff, good location.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The room looks a little bit shabby, but not too bad. Breakfast does not have much to offer.

    Friendly staff, good location. The old building has its charm.

    Stayed in September 2017

  • Reviewed: 19 July 2017

    9.6
    A very pleasant and enjoyable stay
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 6 nights

    The only problem was that the rooms at the front were noisy at night from a local disco but, can be said to be compensated for by the central location of the hotel where all facilities were within easy walking distance.

    A very friendly, cosy and pleasant family run hotel. Nothing was too much trouble for the staff and the hotel was clean and comfortable. The secure parking in a central location was a very welcoming bonus.

    Stayed in July 2017

  • Reviewed: 11 July 2017

    5.8
    Parking terrible.breakfast terrible
    • Leisure trip
    • Couple
    • Double Room with Bath
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was very poor only thing warm was boiled eggs No fresh fruit only 1 yogurt Only 1 cereal Would not pay for breakfast here beter to go to cafe close by

    Stayed in July 2017

  • Reviewed: 3 January 2017

    9.2
    Well located friendly family run Hotel.
    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 4 nights

    Car parking a bit tight as cars are getting bigger year by year

    The location was central, restaurant and breakfast excellent. Second time here. All good.

    Stayed in December 2016

  • Reviewed: 26 December 2016

    8.8
    Great value in a great location
    • Leisure trip
    • Family with young children
    • Double Room with Shower
    • Stayed 1 night

    Heating system broke during the night, but they had a repairman come and repair.

    Great location and staff was very helpful in talking us in to the city center. Really nice Christmas decorations.

    Stayed in December 2016

  • Reviewed: 5 December 2016

    9.2
    Great place Great people Will definitely go again
    • Leisure trip
    • Couple
    • Double Room with Shower
    • Stayed 3 nights
    • Submitted via mobile

    No tea making services in the room

    We were very impressed with customer care We had to leave early on frosty morning The manager had placed cupboard over the windscreen so we didn't need to scrap it Also our takeaway breakfast fed us all day!!Excellent service

    Stayed in December 2016

  • Reviewed: 16 April 2018

    8.3
    Bubbel bad
    • Leisure trip
    • Solo traveller
    • Double Room with Spa Bath
    • Stayed 2 nights
    • Submitted via mobile

    Matras bed

    Bubbel bad

    Stayed in April 2018

  • Reviewed: 18 July 2017

    9.2
    Excellent
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    Could do with a lift. We had a good stay in this beautiful hotel. Very helpful staff. It has lots of character.

    Stayed in July 2017

  • Reviewed: 10 July 2017

    7.5
    Cozy Valkenburg
    • Leisure trip
    • Couple
    • Double Room with Bath
    • Stayed 2 nights

    the parking places were a bit small and hidden

    Friendly and helpful staff

    Stayed in July 2017

  • Reviewed: 27 June 2017

    7.5
    Perfect location, friendly staff
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    Breakfast choice was extremely limited with no hot food options at all

    Perfect location, friendly staff

    Stayed in June 2017

  • Reviewed: 23 April 2017

    10
    as allways perfect thank you !
    • Business trip
    • Group
    • Single Room
    • Stayed 4 nights

    as allways perfect thank you !

    Stayed in April 2017

  • Reviewed: 23 August 2016

    9.2
    A very cost place to stay in the heart of a very lively village. The hotel was VERY helpful.
    • Leisure trip
    • Family with older children
    • 2 rooms
    • Stayed 4 nights
    • Submitted via mobile

    Mixed fruit for cereals would be great.

    Location, staff and cosiness of the hotel. (gezellig)

    Stayed in August 2016

  • Reviewed: 2 August 2016

    7.9
    Great Location
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 2 nights

    Bathroom and WIFI

    Location

    Stayed in July 2016

  • Reviewed: 22 July 2016

    9.6
    Lovely hotel, perfect location. Will be back!!
    • Leisure trip
    • Group
    • 3 rooms
    • Stayed 3 nights
    • Submitted via mobile

    Lovely hotel, friendly staff. Nice terrace.

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 6 December 2015

    10
    lovelly hotel right on pedestrian precinct could not be...
    • Leisure trip
    • Couple

    nightmare to find car park at rear of hotel but once located it was good and most important free

    lovelly hotel right on pedestrian precinct could not be better located sat and watched christmas parade from window brilliant

  • Reviewed: 9 May 2016

    8.8
    Location and parking.
    • Leisure trip
    • Couple

    Location and parking.

  • Reviewed: 29 March 2016

    8.8
    Lovely location, very friendly and helpful owner and staff.
    • Business trip
    • Couple

    Lovely location, very friendly and helpful owner and staff. Would recommend the newly refurbished rooms.

  • Reviewed: 26 December 2015

    7.9
    Great location
    • Business trip
    • Couple

    Difficult to find the hotel parking

    Great location

  • Reviewed: 26 November 2015

    7.9
    In centre of town close to everything.
    • Leisure trip
    • Couple

    No lift so had to walk up steep stairs with luggage.

    In centre of town close to everything.

  • Reviewed: 19 October 2015

    7.1
    Location
    • Leisure trip
    • Solo traveller

    The room walls are paper thin.

    Location

  • Reviewed: 18 August 2015

    7.5
    Very close to the center.
    • Leisure trip
    • Couple

    It's rather old and if you want to take a shower you have to hold it yourself.

    Very close to the center. Perfect!

There are also 13 reviews without text. These impact the overall review score.

Showing 1 - 25

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