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Reviews of Fletcher Hotel - Restaurant Elzenduin 4 stars

Strandweg 18, 2684 VT Ter Heijde, Netherlands

#1 of 1 hotels in Ter Heijde

Guests' Choice

Review score

Based on 612 hotel reviews

7.2

Score breakdown

  • Cleanliness

    6.5

  • Comfort

    6.6

  • Location

    8.8

  • Facilities

    6.6

  • Staff

    8.1

  • Value for money

    6.3

  • Free WiFi

    8.4

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Showing 1 - 41

  • Reviewed: 14 September 2018

    6.7
    Would happily stay again if I was confident that the rooms had been refurbed. Modern colours please.
    • Business trip
    • Couple
    • Comfort Double Room with Terrace
    • Stayed 2 nights

    Rooms are very dark and drab. Badly in need of decoration. Landing area is also very drab and unwelcoming. Very expensive at GBP140 especially for mid September. Would not want to visit in the Winter. I stayed here some 10 years ago before the days of Fletcher take over a few years ago. The rooms have not changed. This is surprising as Fletcher is a big chain. Hope they do something about the rooms this winter.

    Great staff, Good restaurant Food and wine. Large bed.

    Stayed in September 2018

  • Reviewed: 12 July 2018

    7.5
    It was ideal for us as the hotel was 100m from the beach.
    • Leisure trip
    • Couple
    • Comfort Double Room with Dune View
    • Stayed 4 nights

    The fabric of the hotel needed updating.

    Facilities were fine but everything was a little tired and needed a lick of paint. A couple of things needed fixing at they were sorted quickly.

    Stayed in June 2018

  • Reviewed: 2 July 2018

    7.1
    Not a value for money
    • Leisure trip
    • Family with young children
    • Comfort Double Room with Dune View
    • Stayed 2 nights
    • Submitted via mobile

    We came here second time because of our personal moments. It's not improving. No conditioning when it's hot outside, beds/pillows are very uncomfortable. Rooms badly maintained. The only thing you get for high price is close beach and view if u are lucky.

    Personnel is the key here otherwise it would be very sad place where u can't have dinner at 9:30pm...

    Stayed in July 2018

  • Reviewed: 5 June 2018

    7.1
    Nice place but noisy on hot days.
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    It was hot and so I had to open the window; there is no airco. It was very noisy from the street and people talking in other rooms. I came to sleep well, that did not work out.

    Very good breakfast and friendly staff

    Stayed in May 2018

  • Reviewed: 16 April 2018

    9.2
    Fantastic food, a wonderful beach, a reallycomofortable sleep and very friendly and attentive staff!
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    I couldn't fault anything with our stay! AAA+++

    The food in the restaurant was exceptional, we had the Sea Wolf (Atlantic Catfish) and a T-Bone Steak. Breakfast was really good and the staff were lovely and genuinely attentive, helpful and friendly. The welcome beer and glass of wine were an unexpected and very welcome bonus! We will be back for sure in the summer...

    Stayed in April 2018

  • Reviewed: 16 February 2018

    8.8
    A tremendous location right up close to the beach, I took a...
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    Parking might be a bit tricky at busy periods.

    A tremendous location right up close to the beach, I took a longish work along the dyke in the evening - would have been nice in the summer rather than early February! Room was very comfortable if a little spartan, furnished for a summer beach holiday, rather than the winter; restaurant excellent and nice fire in sitting area downstairs.

    Stayed in February 2018

  • Reviewed: 2 February 2018

    7.1
    Hotel with a lot of potential but unfortunately not well maintained
    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 1 night

    Hotel with great potential in a great location but unfortunately really not well maintained. The wall paint is coming off, room really not well cleaned, dust and hair everywhere demolished walls, smelled like smoke, dirty curtains, etc...It's a pity because the hotel is in a nice location and public areas are much better maintained. Would only come back if they do sth. about the rooms and hygiene.

    The public areas of the hotel are really nice (restaurant with great dune view) and the breakfast was good. Great location directly at the beach (can't see it though as dunes are hiding the view)

    Stayed in January 2018

  • Reviewed: 2 November 2017

    4.6
    Great hotel surrounding area (hotel, not so much).
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel itself. This hotel would be an average if it was a 2 star hotel but since they claim to be a 4 star hotel, it is disappointingly bad (no idea how they rate hotels in the Netherlands).

    If we did not book this hotel, we would never discover the amazing beach

    Stayed in November 2017

  • Reviewed: 30 October 2017

    7.9
    worth a stay
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    Very small hotel, surrounded by houses and not much to do in the evening, The restaurant and breakfast area were cramped and full in the morning.

    It was close to the beach, easy to stroll to, and was extremely quiet and isolated. Good quality décor. Limited parking.

    Stayed in October 2017

  • Reviewed: 14 July 2017

    2.9
    awful place
    • Leisure trip
    • Couple
    • Comfort Double Room with Dune View
    • Stayed 1 night

    the place was way overpriced, the public areas were filthy, the rooms were noisy and too hot, the decor was very tatty and in need of a repaint/refit, the breakfast was a disgrace and almost inedible with cold bacon andtastless scrambled eggs that had been siting in a bin for hours, this is not a place we will use again

    the evening meal was ok but way overpriced for what it was

    Stayed in July 2017

  • Reviewed: 22 May 2017

    7.1
    The staff was very friendly, Also I was allowed to have...
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 2 nights

    not very clean in the room, no soap in the shower and nobody checked it. Breakfast at 8 am is a bit late.

    The staff was very friendly, Also I was allowed to have breakfast at 7 am, despite the fact that breakfast stats from 8am.

    Stayed in May 2017

  • Reviewed: 14 March 2017

    7.5
    Modern(ish) hotel at the beach
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Although modern looking quite heavily damaged walls, doorposts etc. 15 euros for a small dog is quite steep.

    Location next to the beach was great and the breakfast super.

    Stayed in March 2017

  • Reviewed: 1 March 2017

    5.4
    Great location, poor room not worth the money.
    • Leisure trip
    • Couple
    • Comfort Double Room with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Unfortunately the room cleanliness was very poor. Rusty radiator, dirty curtains and bed sheets. Just about every surface in the bathroom needs re painted (shower not tiled). Such a putty as the staff were really nice.

    Location near the beach was great and staff were really nice and friendly.

    Stayed in February 2017

  • Reviewed: 13 November 2016

    10
    Brilliant service from Monster
    • Business trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    I can't ever remember staying in a hotel where the service was quite as good as the Fletcher in Monster. We telephoned ahead when we got stuck in traffic to say we'd be arriving after 10pm. The restaurant closed at 9pm. The receptionist arranged for a salad to be made by the chef for when we arrived and then served it herself with a delicious fruit-laced Panacotta, some wonderful Belgian beers and a coffee to finish! We've never had service like that from the staff of a RadissonBlu, so this was exceptional. 11/10! The room was huge, everything was clean and fresh and the bed... it must have been half an acre! (Dare I say "a monster"???) What more can you ask for in a hotel?

    Stayed in November 2016

  • Reviewed: 22 August 2018

    9.2
    The views were lovely and a great location.
    • Business trip
    • Group
    • Comfort Double Room
    • Stayed 2 nights

    The views were lovely and a great location. Free parking. The only downfall was the food at breakfast and in the restaurant

    Stayed in August 2018

  • Reviewed: 17 July 2018

    8.8
    Perfect location, big room, quite placeznice view from the...
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    No toiletries in a bath,just a soap. No vegetables at breakfast at all.

    Perfect location, big room, quite placeznice view from the room.

    Stayed in July 2018

  • Reviewed: 25 June 2018

    5.8
    Location good, breakfast ok
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights

    Room and bathroom

    Location good, breakfast ok

    Stayed in June 2018

  • Reviewed: 11 June 2018

    7.5
    Fantastic location near the beautiful beaches, hotel food...
    • Leisure trip
    • Couple
    • Comfort Double Room with Dune View
    • Stayed 1 night

    Fantastic location near the beautiful beaches, hotel food was really nice, Hotel staff are really friendly

    Stayed in June 2018

  • Reviewed: 31 May 2018

    8.3
    Location perfect
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Not many uk tv channels

    Location perfect

    Stayed in May 2018

  • Reviewed: 21 May 2018

    9.2
    Nice small hotel. Restaraunt other than Breakfast was poor
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    Dinner was bad

    Breakfast was fine. Dinner very poor quality.

    Stayed in April 2018

  • Reviewed: 11 May 2018

    8.3
    Good location for pet owners.
    • With a pet
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights

    Room could do with renovation.

    Very good location, excellent for access to beach.

    Stayed in May 2018

  • Reviewed: 17 April 2018

    6.7
    not happy
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 5 nights

    no plugs for phone charging etc...

    Stayed in March 2018

  • Reviewed: 7 February 2018

    7.9
    friendly staff and possibility for late check in
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    friendly staff and possibility for late check in

    Stayed in February 2018

  • Reviewed: 1 November 2017

    10
    Restaurant bar great hotel for business
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    Restaurant bar great hotel for business

    Stayed in October 2017

  • Reviewed: 28 August 2017

    7.9
    relaxing by the coast
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights

    Uberclose to the beach! and private roofterras

    Stayed in August 2017

  • Reviewed: 27 June 2017

    6.3
    Nice
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No vegetables at breakfast

    Beach

    Stayed in June 2017

  • Reviewed: 19 April 2017

    7.1
    Value for money.
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 2 nights

    Too far from main attractions. No direct sea view from rooms.

    Value for money. Quiet location.

    Stayed in April 2017

  • Reviewed: 20 February 2017

    7.1
    Pleasant
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    Location was tricky - no metro or bus station close by,

    Friendly staff who were very helpful

    Stayed in January 2017

  • Reviewed: 20 December 2016

    9.2
    Quiet and excellent location in a hectic corner of The Netherlands
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    location, service

    Stayed in November 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 25 November 2015

    7.5
    Small hotel.
    • Leisure trip
    • Couple

    Small hotel and therefore not much facilities. The location in Ter Heijde. The village is small and there is not very much to do and no good resaurants in the area except for the beachclub 'The Coast'.

    Small hotel. The room was good and very nice. Very comfortable beds, The room was cleaned every day. Breakfast was okay not very much choice, but good enough. Location near the beach. Near interesting towns like Rotterdam, The Hague, Delft and Scheveningen.

  • Reviewed: 15 October 2015

    4.2
    Our meals were delicious with nice presentation.
    • Leisure trip
    • Couple

    The room amenities are sorely lacking. Poor lighting, no bedside outlets, no coffee or tea in room,and the decor was not inviting. Small bathroom with no towel bars, Kleenex, and no hand towels. Wifi so weak that it is not useable.

    Our meals were delicious with nice presentation.

  • Reviewed: 4 August 2015

    7.5
    Friendliness and helpfulness of staff.
    • Leisure trip
    • Couple

    Layout of bar/buffet was unusual and a little awkward.

    Friendliness and helpfulness of staff. The location could hardly be closer to the sea, but you couldn't see it for the large dune (dyke?) between hotel and beach.

  • Reviewed: 25 June 2015

    7.1
    location great and breakfast very good, staff good.
    • Business trip
    • Solo traveller

    the heating was noisy. it was at its lowest setting and still made noise. the noise disappeared when I turned the heating up and opened the window more. this can't be right, I think. room 218.

    location great and breakfast very good, staff good.

  • Reviewed: 9 May 2015

    5.4
    nice arranged restaurant, spacious room, very good location...
    • Leisure trip
    • Group

    no fridge in room (4*hotel !), not well cleaned room with battered furniture, broken soap dispenzer, restaurant closes at 9pm, poor breakfast, no foreign TV channels, not equipped as 4* hotel at all,

    nice arranged restaurant, spacious room, very good location right in front of the beach

  • Reviewed: 12 May 2016

    6.7
    Very close to ferry.
    • Leisure trip
    • Couple

    Restaurant choice was very poor and quite expensive.

    Very close to ferry.

  • Reviewed: 17 April 2016

    6.7
    The blancets where way to small and the breakfast wasn't...
    • Leisure trip
    • Couple

    The blancets where way to small and the breakfast wasn't great.

  • Reviewed: 3 March 2016

    8.8
    Great breakfast for me: scrambled eggs coffee bacon fruit :-)
    • Business trip
    • Solo traveller

    The noise outside...in the street

    Great breakfast for me: scrambled eggs coffee bacon fruit :-)

  • Reviewed: 25 October 2015

    7.1
    Friendly staff, close to beach, nice bed
    • Leisure trip
    • Family with older children

    Poor light in room, when we arrived late breakfast was incomplete

    Friendly staff, close to beach, nice bed

  • Reviewed: 3 June 2015

    9.5
    Staff, location.
    • Leisure trip
    • Solo traveller

    People could have pets - dog was barking in one room.

    Staff, location.

  • Reviewed: 17 May 2015

    5.8
    interior + location
    • Leisure trip
    • Couple

    breakfast downgraded

    interior + location

  • Reviewed: 10 March 2015

    8.3
    It is so close to the beach.
    • Family with young children

    It is so close to the beach. Comfortable bed and helpful ladies at the reception.

There are also 17 reviews without text. These impact the overall review score.

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