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Reviews of Fletcher Hotel - Resort Spaarnwoude 4 stars

Oostbroekerweg 17, 1981 LR Velsen-Zuid, Netherlands

#5 of 5 hotels in Velsen-Zuid

Guests' Choice

Review score

Based on 523 hotel reviews

7.1

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    6.8

  • Location

    7.5

  • Facilities

    6.8

  • Staff

    8

  • Value for money

    6.6

  • Free WiFi

    7.8

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Showing 1 - 56

  • Reviewed: 22 August 2018

    4.5
    No air conditioning no fly screens on balcony door so mosquitoes all night.
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There was no hot water for a shower the morning I checked out, there was barely warm water the night before so no shower that night and the next morning. No air conditioning .The concert down the road caused the transport by taxi that I had ordered to be not used due to the road closures. Not satisfactory when I had traveled from Australia to be able to be at a dinner 6 klm away then your rude staff member told me the best she could offer was a bike. As a stranger in your country I was not riding a bike after dark near a music concert. Thankfully after some time one of your staff was finishing for the night and was able to drop me off.

    Stayed in August 2018

  • Reviewed: 25 July 2018

    7.1
    The quiet surrounding and beautiful greenery around the...
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No air-conditioning and no fridge in the room. It was unfortunate since it would be really useful during the summer.

    The quiet surrounding and beautiful greenery around the hotel. Hotel staff are very friendly and accommodating.

    Stayed in July 2018

  • Reviewed: 11 July 2018

    9.6
    Little Paradise
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The Room was small but clean(room 14). Lots of space for storage.

    Staff was extremely friendly and always try to accommodate our needs. The hotel location and facilities are absolutely amazing. Definitely will come back.

    Stayed in July 2018

  • Reviewed: 28 May 2018

    6.7
    Pro:
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights

    Contra: -broken Wardrobe -broken Lamp -no Fridge -starting Planes from Airport Amsterdam -Highway 150 m away from Hotel and loud -poor choice of Food and every day the same -scrambled eggs from pack, not fresh made -no air conditioner -everywhere plastic flowers -no informations which kind of food is served at breakfast -Sauna all the Time broken --MOST IMPORTANT: Unprofessional Management in dangerous Situations! We had firealarm in the night and nobody knows what to do, some people run out, some goes back to the rooms... Nobody from Hotel Stuff came and said what happend and what to do. Many guests stayed in Rooms and hoped ist not a fire...

    Pro: -near to Amsterdam -near to Haarlem -near to Zaandam -near to Den Haag -near to Beaches -Nature and many Lakes around Hotel -Pool -Parking for free -very friendly Hotel Stuff

    Stayed in May 2018

  • Reviewed: 12 May 2018

    6.7
    Nice domain for bicycling. We enjoyed it.
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We could have coffee machine and bouilloire in the rooms ! The pool is too far from rooms and it looks odd to pass in the middle of the hotel to reach back to the rooms !

    The pool was good but no facilities around it like no séparation to change, no shampoo, no soap etc.....

    Stayed in April 2018

  • Reviewed: 7 May 2018

    5.0
    The rooms were clean
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 5 nights
    • Submitted via mobile

    - Small and poorly soundproofed rooms, - breakfast offer is the same every day, - scrambled eggs was disgusting every day, - sauna is additionly payable (there is no information on the Booking.com), - some products during breakfast are not replenished - for example crossaints and cinnamon cake - on the first day when we paid for accomodation, we received an inflated bill by 200 euros - it’s unacceptable in a four star hotel

    The rooms were clean Newly furnished rooms

    Stayed in May 2018

  • Reviewed: 7 May 2018

    8.8
    Lovely long weekend break, staff made up for some of the hotel’s basic room facilities.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No tea and coffee making facilities in the room and a small fridge would have also been helpful as you are so far away from town and don’t always want to have room service or eat at hotel. Also asked for an iron and was told that they don’t have one.

    The staff were excellent and could not help us enough. Lovely location and lovely breakfast it was healthy and sufficient for the start of the day. I would definitely go back and recommend to family and friends. Wi-fi excellent.

    Stayed in May 2018

  • Reviewed: 30 April 2018

    6.7
    Out in the woods
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Great if you like nature, but too far from towns/restaurants/shops Once I’m on holiday I like to leave the car and walk or take public transport... not possible here

    Stayed in April 2018

  • Reviewed: 9 April 2018

    9.2
    Ideal for a relaxing stay amidst nature.
    • With a pet
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights

    The heater in bathroom didn't have a control knob, due to which the bathroom felt like a sauna. Breakfast was just modest. It could have been better.

    Very friendly staff. As pets are not allowed in the restaurant, the staff arranged a breakfast for us in the lobby area. Rooms are clean, and the view from balcony is serene. Ideal for a relaxing stay.

    Stayed in April 2018

  • Reviewed: 3 January 2018

    5.8
    not very happy
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights

    The location ( 15 miles from Amsterdam) no public transport to and from hotel taxis only and very expensive in order to access bus service required 20 minute walk.

    The food was good

    Stayed in January 2018

  • Reviewed: 10 October 2017

    9.6
    mostly good
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 3 nights

    that access road needs attentionmo

    the staff deserve a bonus,polite,helpfull,supportive which is important to elderly people,reception staff were excellent.

    Stayed in September 2017

  • Reviewed: 30 September 2017

    7.1
    Good but needs improvments
    • Business trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights

    I stayed now for the third time here, and this was the first time when I was surprised about the room that we got. First of all the tv had a scratch on, the current extension was attached to the insulating tape, the bathtub was scratched and the paint fell from it... For a 4 star related property, i don't know if this is ok... Beside this, if you have a business trip, with a lot of meetings, for a good sleep and relax after 8 oe 10 hours in Amsterdam, it is a good choice.

    What I like at this location is the easy way to park, it is quiet, the breakfast is good, clean property, the swimming pool is nice, in ten minutes you can arrive at the beach, for example Ijmunden, and in 20 minutes you are in the city.

    Stayed in September 2017

  • Reviewed: 28 June 2017

    5.0
    Roomsize and bed were ok.
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    Cabinets were poor. corners chipped off, thinks broken. No refrigerator or some water in the room Rooms were noisy and I had the bad luck that guests arrived around midnight and till 2.30 hrs were still drinking and smoking on the balcony just beside my room. The whole hotel had a depressed image

    Roomsize and bed were ok.

    Stayed in June 2017

  • Reviewed: 9 June 2017

    9.6
    Great scenic location, very peaceful.
    • Business trip
    • Group
    • Comfort Double Room
    • Stayed 8 nights

    No laundry service

    Great scenic location, very peaceful. Beautiful lakeside woodland area. Very helpful, friendly staff. Bicycle hire. Good buffet hot & cold breakfast and good choice of tasty food.

    Stayed in June 2017

  • Reviewed: 5 June 2017

    5.0
    Ok for short stay, but not 4star class
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We expected it cleaner at 4star hotel, but it wasn't & we never expect 100%. But at the terrace of the restaurant there were ziggarets everywhere on the floor. Dirty entrance of the hotel. Dirty plates at breakfast. Too much dirt at bathroom of the room. The breakfast was basic. Could be ok, if the food would have been fresh. It seemed that the food was of day before or standed outside too long. The view at Lake is nice. Unfortunately the hotel is near the highway, so you can hear the noise a little bit.

    Nice view at Lake, large room, surrounded by nature

    Stayed in June 2017

  • Reviewed: 22 May 2017

    5.8
    Expensive hotel, nice area, nice staff, average quality.
    • Solo traveller
    • Comfort Double Room
    • Stayed 2 nights

    The swimming pool and the changing room were not clean at all. The room are a bit outdated. The food at the restaurant was good but very poor choice (essentially meat and potatoes made in different way). There were no possibility for any other dishes, not even a dish of plain pasta or rice without any sauce (optimal before racing as in my case). The breakfast was OK, but very poor for a 4 stars hotel. Very expensive with respect to the quality and facilities. About 20 minutes walk to catch the bus to Amsterdam

    The staff was very friendly and nice, and the room were quite big with a nice view on the canals. Very nice outdoor to seat in the sun. Enjoyable surrounding.

    Stayed in May 2017

  • Reviewed: 21 April 2017

    6.3
    Brilliant if you like remote and ++ walking
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 4 nights

    Remote from most other places with little help from staff to find ways of getting around; hotel in need of some t.l.c.; pool not always usable due to swimming lessons;

    Very good coffee!

    Stayed in April 2017

  • Reviewed: 14 April 2017

    7.5
    Lovely staff, nice surroundings but the hotel has seen its best years.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 4 nights
    • Submitted via mobile

    When we came the room smelled of cigarettes and there was a lot of dust in the wardrobe :-( It's a 2 star hotel so one doesn't expect too much but the cleanness should be better. Furniture in the room and the restaurant is old and the place should be renovated.

    Amazing staff!!! Very helpful, friendly and professional. Generally lovely area (except for the noise from the motorway), in the middle of nowhere. You can rent bikes and go on a lovely ride to Harlem- really recommend it! We enjoyed sauna and the swimming pool was also ok (we didn't feel like swimming though). My husband had two sessions of sports massage and he really loved it. Anton did a wonderful job.

    Stayed in April 2017

  • Reviewed: 3 September 2018

    5.4
    Cofee
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Cofee

    Stayed in September 2018

  • Reviewed: 27 August 2018

    6.7
    The location is nice although you hear airplane engines
    • Leisure trip
    • Solo traveller
    • Family Room
    • Stayed 1 night

    Breakfast has not much options and service is slow especially during the peak period.

    The location is nice although you hear airplane engines

    Stayed in August 2018

  • Reviewed: 30 July 2018

    4.2
    Overall good location. Wifi does not work in the room. No AC and fridge in the room.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights

    No wifi in the room. No AC, extremely hot in the room. No fridge in the room.

    Good location

    Stayed in July 2018

  • Reviewed: 23 June 2018

    10
    Thank you for a comfortable stay
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 5 nights

    Quiet comfort a bus ride from Amsterdam.

    Stayed in June 2018

  • Reviewed: 1 June 2018

    2.9
    Zero service
    • Business trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything

    Notting in the room

    Stayed in May 2018

  • Reviewed: 1 June 2018

    4.5
    It was clean
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location, room and parking

    It was clean

    Stayed in May 2018

  • Reviewed: 14 May 2018

    7.1
    new room
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights

    new room

    Stayed in May 2018

  • Reviewed: 2 May 2018

    8.8
    amazing breakfast;
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 4 nights

    n/a

    amazing breakfast; good location close to the motorway but any noise in the room

    Stayed in May 2018

  • Reviewed: 16 April 2018

    10
    Very pleasant
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 2 nights

    Unlike British hotels there were no tea and coffee facilities in the rooms.

    Stayed in April 2018

  • Reviewed: 18 March 2018

    5.0
    Staff was very friendly and helpful.
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Too far and outside to get to the bus stop let alone train station Taxi from the Airport to hotel 70 Euros.

    Stayed in March 2018

  • Reviewed: 15 February 2018

    8.3
    Breakfast was good and fine.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 6 nights

    In Room there were only paper glasses.. .and they weren't changed for six days.

    Breakfast was good and fine.

    Stayed in February 2018

  • Reviewed: 11 February 2018

    7.5
    Was nice stay, not a luxury please but nice.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Was nice stay, not a luxury please but nice.dinner could be better for the asked price

    Stayed in February 2018

  • Reviewed: 1 February 2018

    7.9
    Good position
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights

    The whole place could use a renovation. A bit noisy becaase of the motorway

    Good position

    Stayed in January 2018

  • Reviewed: 4 November 2017

    10
    very friendly staff- excellent location
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night

    very friendly staff- excellent location

    Stayed in October 2017

  • Reviewed: 20 July 2017

    7.9
    Nice hotel surrounded by nature
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    No airco in room, no outside pool, sauna was closed

    Staff, breakfast, swimmingpool, locatiion

    Stayed in July 2017

  • Reviewed: 16 June 2017

    6.3
    Ok for someone else
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Location was not where I expected.

    Stayed in June 2017

  • Reviewed: 27 April 2017

    4.2
    Ok, but needs renovation
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 4 nights

    Breakfast was boring, not much available The room was not cleaned and toilet was dirty.

    Staff was nice. It was absolutely quiet at night

    Stayed in April 2017

  • Reviewed: 24 April 2017

    10
    Spacious, beautiful, peaceful setting!
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There was such a sense of space! We really needed and enjoyed it after tight quarters on trains, planes, taxis and in small hotel rooms!

    Stayed in April 2017

  • Reviewed: 24 April 2017

    6.3
    Welcome drink
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    Welcome drink

    Stayed in April 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 19 May 2016

    7.1
    located in woods
    • Leisure trip
    • Couple

    double bed = 2x single bed in serious need of refurbishment no public transportation in neighbourhood

    located in woods silent surroundings close to highway

  • Reviewed: 18 May 2016

    7.5
    The location, quiet and peaceful.
    • Business trip
    • Solo traveller

    Meal service was a bit slow. The bedroom window actaully fell out when I tried to open it! The decor looked tired - needs refreshing.

    The location, quiet and peaceful. Plenty space around the grounds. Reasonable choice on menu.

  • Reviewed: 26 April 2016

    8.3
    Only 20 rooms in a quiet woodland and lakes location.
    • Leisure trip
    • Couple

    You have to park appox. 150m away unless disabled but it is not really a big deal.

    Only 20 rooms in a quiet woodland and lakes location. Good sized rooms with small balconies. Swimming pool nice and warm Good restaurant although limited menu

  • Reviewed: 11 April 2016

    10
    very tasty breakfast.
    • Leisure trip
    • Couple

    would not know..

    very tasty breakfast. best coffee ever in a hotel. friendly staff. perfect for a good night's sleep and a walk and then visit Haarlem

  • Reviewed: 23 March 2016

    6.7
    Lovely views across the water from the bedroom.
    • Leisure trip
    • Solo traveller

    The sauna was old and needed renovation. There should have not been an extra charge for it. No friendly, warm atmosphere was created by hotel design or staff.

    Lovely views across the water from the bedroom.

  • Reviewed: 16 October 2015

    7.5
    easy for business travellers, ,or for fun in close Amsterdam.
    • Business trip
    • Solo traveller

    a bit converned about security for vehicules, as parking places are on 200 mt distance from the hotel in (almost) dark. some might regret theres' no lift for seniors

    easy for business travellers, ,or for fun in close Amsterdam.. nice wifi wonderful breakfast

  • Reviewed: 25 August 2015

    5.8
    Coffee on the house to make up for a defective balcony-door
    • Leisure trip
    • Couple

    The balcony-door was broken and could not be opened, so we didn't have the opportunity enjoy the wonderfull view from the balcony. On top of it the garbage in th bathroom had not been cleared!

    Coffee on the house to make up for a defective balcony-door

  • Reviewed: 9 May 2015

    7.5
    location was excellent
    • Leisure trip
    • Couple

    we couldn't use the pool when we arrived as they were holding swimming lessons for locals. the sauna wasn't working. there were no drinks facilities in the room. there was no bottled water, only tap water for Still water drinks.we only wanted to hire some bikes for 1 hr but we had to pay the full day rate.

    location was excellent great for riding a bike without having to go on the main roads

  • Reviewed: 20 April 2015

    8.8
    Nice, relaxing surroundings, friendly and really helpful...
    • Leisure trip
    • Couple

    A bit too far out off with public transport, more suitable for motorised/mobilized visitors.

    Nice, relaxing surroundings, friendly and really helpful staff.

  • Reviewed: 18 March 2015

    7.5
    Close to the city of Haarlem and Schiphol airport, yet...
    • Leisure trip
    • Couple

    Calling it a resort is a bit of an overstatement; in fact, based on many years of experience I would rate this a 3 star instead of a 4 star hotel.

    Close to the city of Haarlem and Schiphol airport, yet located in a natural landscape. Spacious rooms, each with a small balcony. Didn't have a chance to use it, but the in-door swimming pool looked nice.

  • Reviewed: 17 February 2015

    8.8
    It's a cozy hotel with really nice staff, very helpful...
    • Leisure trip
    • Couple

    It's a cozy hotel with really nice staff, very helpful and warm, the pool is very nice and they have good facilities, the breakfast was also good, overall it was a great stay, we rented bikes and ride the country side, it was lovely :)

  • Reviewed: 16 May 2016

    8.3
    Restaurant - food was great
    • Leisure trip
    • Family with young children

    Swimming pool on Saturday only from 11h

    Restaurant - food was great

  • Reviewed: 21 April 2016

    7.5
    Needs urgently renovation
    • Business trip
    • Solo traveller

    Needs urgently renovation

  • Reviewed: 28 September 2015

    8.3
    Staff is too friendly.
    • Leisure trip
    • Couple

    Staff is too friendly. Thanks to them all

  • Reviewed: 24 September 2015

    9.2
    Staff was great
    • Leisure trip
    • Couple

    30 minutes walking far from the bus stop

    Staff was great

  • Reviewed: 18 September 2015

    7.5
    Clean, nice staff, location
    • Business trip
    • Family with older children

    This time I have no comments. :)

    Clean, nice staff, location

  • Reviewed: 12 September 2015

    6.7
    Reception & breakfast
    • Business trip
    • Solo traveller

    Facilities. No toiletories, no tee in the room. Just very basic room only.

    Reception & breakfast

  • Reviewed: 28 May 2015

    9.6
    Lovely location and excellent helpful staff.
    • Leisure trip
    • Group

    Taxis expensive to get anywhere at night

    Lovely location and excellent helpful staff. Swimming pool and good food. Good value small hotel.

  • Reviewed: 7 April 2015

    7.5
    Breakfast.
    • Leisure trip
    • Family with older children

    I didn't feel my dogs were welcome. They were only tolerated.

    Breakfast. Cleanliness. Friendly service

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