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Reviews of Grand Hotel Monopole 3 stars

Nieuweweg 22, 6301 ET Valkenburg, Netherlands

#15 of 52 hotels in Valkenburg

Guests' Choice

Review score

Based on 621 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    7.7

  • Location

    8.8

  • Facilities

    7.7

  • Staff

    8.8

  • Value for money

    8.1

  • Free WiFi

    8.2

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Showing 1 - 36

  • Reviewed: 10 August 2018

    8.3
    Comfortable hotel & perfect location...
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights

    Breakfast was a bit pore. Not much choice.

    Location was perfect. Close to the center with all shops, bars and restaurants but no noises at night. It's also very close to the train station (5 min walk) if you want to go to Maastricht by train (highly recommend this) The hotel has a parking lot which is free and the staff was very friendly.

    Stayed in July 2018

  • Reviewed: 23 July 2018

    8.8
    Very pleasant stay. Very good value for money.
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Could have been another staff member serving drinks. Only appeared to be one.

    Beds were very comfortable. Outside dining area very pretty and relaxing. Lady on hotel reception was friendly and helpful.

    Stayed in July 2018

  • Reviewed: 27 October 2017

    7.9
    Comfortable bed, nice breakfast.
    • Couple
    • Double Room
    • Stayed 1 night

    Room a very strange set up, a tiny area for the bed, then a larger area with 2 dining room style chairs, Tv and wardrobe. and bathroom off of that. I had a shower in the evening and had to stop as water was dripping downstairs, the shower was totally enclosed and no water on the floor!! Room was also very noisy lots of noise from downstairs voices and music that continued all night long, sometimes quite base heavy.

    Comfortable bed, nice breakfast. Very helpful staff. Free parking.

    Stayed in October 2017

  • Reviewed: 16 October 2017

    8.8
    Staff was very friendly and polite, the location of the...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Room is a little bit dated baut clean, bed can be harder, but we did not mind.

    Staff was very friendly and polite, the location of the hotel is good ( 5 minutes walk from the city center) and gratis parking, breakfast was tasty ( fresh bread , cereals, eggs, fruit, ham, jam, cheese,...).

    Stayed in October 2017

  • Reviewed: 24 July 2018

    10
    Great hotel in a Great small town and very much in a Nice...
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Wifi a little poor

    Great hotel in a Great small town and very much in a Nice distance to town, train and shops and restaurants

    Stayed in July 2018

  • Reviewed: 22 July 2018

    10
    Excellent position for exploring Valkenburg and Maastricht.
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night

    Excellent position for exploring Valkenburg and Maastricht. Close to Centrum and train station. Great when attending Andre Rieu concert!!

    Stayed in July 2018

  • Reviewed: 17 July 2018

    10
    Would return
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely atmosphere and well located

    Stayed in July 2018

  • Reviewed: 31 May 2018

    6.7
    good location, but outdated hotel
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night

    was too warm inside, outdated rooms, the hotel needs renovation

    clean room, friendly staff

    Stayed in May 2018

  • Reviewed: 26 May 2018

    6.3
    The bed was comfortable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The bed was comfortable

    Stayed in April 2018

  • Reviewed: 24 May 2018

    10
    Everything super, perfect place.
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything super, perfect place.

    Stayed in April 2018

  • Reviewed: 28 November 2017

    10
    Friendly , clean , location , room.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly , clean , location , room. Overall a great stay and good value.

    Stayed in November 2017

  • Reviewed: 6 October 2017

    9.6
    Lovely location, excellent staff.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing springs to mind...

    Very nice room, good decor, comfy beds.

    Stayed in September 2017

  • Reviewed: 27 July 2017

    9.6
    Wonderful old-fashioned hotel and restaurant in the heart of Valkenburg
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff very welcoming and helpful. Restaurant excellent.

    Stayed in July 2017

  • Reviewed: 6 June 2017

    7.5
    live music (if I knew I wouldn't have booked)
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    live music (if I knew I wouldn't have booked)

    Stayed in June 2017

  • Reviewed: 4 January 2017

    7.5
    Nice hotel in ideal location
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Leaving and finding way out at 6am

    The xmas tree in lobby

    Stayed in December 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 17 January 2016

    8.3
    staff
    • Leisure trip
    • Family with older children

    There was no control over the light in the bathroom, which only works on movement inside the bathroom. If you sit stll for about 10 seconds, you are in the dark!

    staff

  • Reviewed: 24 November 2015

    10
    Everything - beautiful room, great location - receptionist...
    • Leisure trip
    • Group

    Like everything about this place - been there twice in 6 months.

    Everything - beautiful room, great location - receptionist could not have been more helpful

  • Reviewed: 22 November 2015

    6.3
    GREAT BREAKFAST!
    • Leisure trip
    • Couple

    The wall had cracks in it. The overall room was small considering we had a "comfort" room. You could hear the other guests if they were in the hall. The room was very hot. The springs in the bed were squeaky.

    GREAT BREAKFAST! Beautiful Christmas decorations to add to the mood of the weekend - Christmas markets. Comfy, clean bed. Free parking lot. Great location to the Christmas markets and castles.

  • Reviewed: 21 November 2015

    7.9
    had a lovely stay .
    • Leisure trip
    • Couple

    had a lovely stay .Got to the hotel early and the lady on reception went out of her way to check if the room was ready it was and checked in early all staff friendly and helpful free parking was a god send within easy walking distance to the town had a comfortable stay

  • Reviewed: 18 October 2015

    9.6
    Staff spoke good English.
    • Leisure trip
    • Couple

    Nothing

    Staff spoke good English. The room we had was huge with very clean bathroom and comfy beds. Plenty of choice at breakfast. Free parking and so close to the lovely small town. Only a 5 minute walk to streets lined with cafes/restaurants and shops.

  • Reviewed: 13 October 2015

    7.1
    Bed was comfortable.
    • Leisure trip
    • Couple

    Hot & cold water shower pressure was weak.

    Bed was comfortable. Breakfast was good and typical Dutch style. Free parking place is plus point. It's 5 minutes walk to the entrance of city center.

  • Reviewed: 11 August 2015

    9.2
    Friendly and helpful staff.
    • Leisure trip
    • Couple

    Friendly and helpful staff. Ideal location for those who prefer a quiet location while having easy access to Maastricht with the rail and bus station two minutes away.

  • Reviewed: 22 July 2015

    9.6
    A nice hotel and well located just a few hundred yards from...
    • Leisure trip
    • Couple

    This is a subjective one but I didn't like the mattress on the bed - it was far too soft for my liking but my wife found it good.

    A nice hotel and well located just a few hundred yards from the railway station and the town centre. The rooms are a fair size and clean. The staff were friendly and helpful and the breakfast choice was good, although some variety each day would be good.

  • Reviewed: 14 July 2015

    10
    The bar staff were second to none - could ot do enough for...
    • Leisure trip
    • Couple

    The bar staff were second to none - could ot do enough for us. This was a perfect hotel for us - spotlessly clean and in a perfect location - 2 miutes from train and bus station

  • Reviewed: 19 May 2015

    6.7
    The location is quite good.
    • Leisure trip
    • Couple

    The staff was professional rather than friendly. The hotel had been refurbished and looks nice, but the rooms still feel a bit dated.

    The location is quite good. Not in the busy restaurant and bar area, but close to the station. Parking behind the hotel is a nice plus. Breakfast was tasty and the service was good. The restaurant looks great!

  • Reviewed: 1 April 2015

    7.5
    Friendly staff.
    • Leisure trip
    • Solo traveller

    Unclear instructions regarding the night entrance. If you plan to return to the hotel after midnight or if you want to leave your hotel room after midnight, ask for a quick tour of the route to the alternative entrance. (The main entrance is locked at midnight for security reasons.)

    Friendly staff. Quiet rooms. 2 minutes from Valkenburg train and bus station. Free wireless internet access. Decent breakfast selection. No kettle or refrigerator in rooms, but the hotel kindly provided a kettle upon request.

  • Reviewed: 3 January 2016

    8.8
    Very comfortable bed, clean and nice room, good location,...
    • Leisure trip
    • Couple

    Wi fi didn't work in the room

    Very comfortable bed, clean and nice room, good location, free parking, good breakfast

  • Reviewed: 24 December 2015

    9.2
    Clean place, walking distance from everything, nice...
    • Leisure trip
    • Group

    Clean place, walking distance from everything, nice breakfast, quiet room

  • Reviewed: 24 December 2015

    5.0
    the location very near to city centre and walkable distances...
    • Leisure trip
    • Family with young children

    the boring breakfast

    the location very near to city centre and walkable distances for all popular sites

  • Reviewed: 11 August 2015

    9.0
    Staff very friendly.
    • Solo traveller

    Staff very friendly. Comfortable room and very clean

  • Reviewed: 1 August 2015

    10
    everything else
    • Leisure trip
    • Couple

    no air conditioning

    everything else

  • Reviewed: 16 July 2015

    9.2
    Staff were particularly helpful
    • Leisure trip
    • Family with older children

    Staff were particularly helpful

  • Reviewed: 6 June 2015

    10
    Welcoming friendly staff, hotel decor is of a excellent...
    • Leisure trip
    • Couple

    Welcoming friendly staff, hotel decor is of a excellent standard. Good room, nice bathroom.

  • Reviewed: 6 May 2015

    9.2
    2nd small room with bed in the bedroom
    • Leisure trip
    • Group

    2nd small room with bed in the bedroom

  • Reviewed: 9 April 2015

    7.9
    This hotel offered free parking which is a big plus.
    • Leisure trip
    • Couple

    Check out was quite early.

    This hotel offered free parking which is a big plus.

  • Reviewed: 14 January 2015

    7.1
    Good location, clean and pleasant.
    • Leisure trip
    • Couple

    Rooms require updating but are clean

    Good location, clean and pleasant.good value for the money

There are also 11 reviews without text. These impact the overall review score.

Showing 1 - 36

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