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Reviews of Grand Hotel Monopole This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Nieuweweg 22, 6301 ET Valkenburg, Netherlands

#15 of 52 hotels in Valkenburg

Guests' Choice

Review Score

Based on 587 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    7.6

  • Location

    8.8

  • Facilities

    7.7

  • Staff

    8.8

  • Value for money

    8.1

  • Free WiFi

    8.1

100% Verified Reviews

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Showing 1 - 36

  • Reviewed: October 27, 2017

    7.9
    Comfortable bed, nice breakfast.
    • Couple
    • Double Room
    • Stayed 1 night

    Room a very strange set up, a tiny area for the bed, then a larger area with 2 dining room style chairs, Tv and wardrobe. and bathroom off of that. I had a shower in the evening and had to stop as water was dripping downstairs, the shower was totally enclosed and no water on the floor!! Room was also very noisy lots of noise from downstairs voices and music that continued all night long, sometimes quite base heavy.

    Comfortable bed, nice breakfast. Very helpful staff. Free parking.

    Stayed in October 2017

  • Reviewed: October 16, 2017

    8.8
    Staff was very friendly and polite, the location of the...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Room is a little bit dated baut clean, bed can be harder, but we did not mind.

    Staff was very friendly and polite, the location of the hotel is good ( 5 minutes walk from the city center) and gratis parking, breakfast was tasty ( fresh bread , cereals, eggs, fruit, ham, jam, cheese,...).

    Stayed in October 2017

  • Reviewed: September 15, 2016

    7.1
    Nice overnight experience
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Bed was not comfortable and too much road noise. Confusion for the breakfast buffet as they put your room number on the table. Not necessary.

    Location was good. Price was good. Nice to include breakfast!!!

    Stayed in September 2016

  • Reviewed: August 17, 2016

    6.3
    Friendly staff, but hotel had its best days
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    Hotel had it's glory time already and is outdated. Carpet old, rooms with old fashioned wallpaper. Bathroom with dirty shower curtain Breakfast no bacon, no fried egg, no fresh orange juice. Could be better for the price.

    Friendly staff, parking place on the yard of the hotel itself. Big room, but not all rooms are big friends had small one.

    Stayed in August 2016

  • Reviewed: July 19, 2016

    5.8
    Good hotel for elderly groups
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Having a waterproof mattress cover on bed causing a poor nights sleep and heat rash on my legs. Disgusting! The whole place felt like you were in an old peoples home.

    Staff were very nice. Location to shops and station was good.

    Stayed in July 2016

  • Reviewed: July 17, 2018

    10
    Would return
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lovely atmosphere and well located

    Stayed in July 2018

  • Reviewed: May 31, 2018

    6.7
    good location, but outdated hotel
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night

    was too warm inside, outdated rooms, the hotel needs renovation

    clean room, friendly staff

    Stayed in May 2018

  • Reviewed: May 26, 2018

    6.3
    The bed was comfortable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The bed was comfortable

    Stayed in April 2018

  • Reviewed: May 24, 2018

    10
    Everything super, perfect place.
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything super, perfect place.

    Stayed in April 2018

  • Reviewed: November 28, 2017

    10
    Friendly , clean , location , room.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Friendly , clean , location , room. Overall a great stay and good value.

    Stayed in November 2017

  • Reviewed: October 6, 2017

    9.6
    Lovely location, excellent staff.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing springs to mind...

    Very nice room, good decor, comfy beds.

    Stayed in September 2017

  • Reviewed: July 27, 2017

    9.6
    Wonderful old-fashioned hotel and restaurant in the heart of Valkenburg
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff very welcoming and helpful. Restaurant excellent.

    Stayed in July 2017

  • Reviewed: June 6, 2017

    7.5
    live music (if I knew I wouldn't have booked)
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    live music (if I knew I wouldn't have booked)

    Stayed in June 2017

  • Reviewed: January 4, 2017

    7.5
    Nice hotel in ideal location
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Leaving and finding way out at 6am

    The xmas tree in lobby

    Stayed in December 2016

  • Reviewed: July 19, 2016

    9.6
    Perfect for visiting Maastricht
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    No tea and coffe facilities in the room

    Lovely, large room, excellent food in the restaurant and a great breakfast

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They're no longer included in the property's overall review score, but they might still be helpful when choosing the perfect place to stay.

  • Reviewed: January 17, 2016

    8.3
    staff
    • Leisure trip
    • Family with older children

    There was no control over the light in the bathroom, which only works on movement inside the bathroom. If you sit stll for about 10 seconds, you are in the dark!

    staff

  • Reviewed: November 24, 2015

    10
    Everything - beautiful room, great location - receptionist...
    • Leisure trip
    • Group

    Like everything about this place - been there twice in 6 months.

    Everything - beautiful room, great location - receptionist could not have been more helpful

  • Reviewed: November 22, 2015

    6.3
    GREAT BREAKFAST!
    • Leisure trip
    • Couple

    The wall had cracks in it. The overall room was small considering we had a "comfort" room. You could hear the other guests if they were in the hall. The room was very hot. The springs in the bed were squeaky.

    GREAT BREAKFAST! Beautiful Christmas decorations to add to the mood of the weekend - Christmas markets. Comfy, clean bed. Free parking lot. Great location to the Christmas markets and castles.

  • Reviewed: November 21, 2015

    7.9
    had a lovely stay .
    • Leisure trip
    • Couple

    had a lovely stay .Got to the hotel early and the lady on reception went out of her way to check if the room was ready it was and checked in early all staff friendly and helpful free parking was a god send within easy walking distance to the town had a comfortable stay

  • Reviewed: October 18, 2015

    9.6
    Staff spoke good English.
    • Leisure trip
    • Couple

    Nothing

    Staff spoke good English. The room we had was huge with very clean bathroom and comfy beds. Plenty of choice at breakfast. Free parking and so close to the lovely small town. Only a 5 minute walk to streets lined with cafes/restaurants and shops.

  • Reviewed: October 13, 2015

    7.1
    Bed was comfortable.
    • Leisure trip
    • Couple

    Hot & cold water shower pressure was weak.

    Bed was comfortable. Breakfast was good and typical Dutch style. Free parking place is plus point. It's 5 minutes walk to the entrance of city center.

  • Reviewed: August 11, 2015

    9.2
    Friendly and helpful staff.
    • Leisure trip
    • Couple

    Friendly and helpful staff. Ideal location for those who prefer a quiet location while having easy access to Maastricht with the rail and bus station two minutes away.

  • Reviewed: July 22, 2015

    9.6
    A nice hotel and well located just a few hundred yards from...
    • Leisure trip
    • Couple

    This is a subjective one but I didn't like the mattress on the bed - it was far too soft for my liking but my wife found it good.

    A nice hotel and well located just a few hundred yards from the railway station and the town centre. The rooms are a fair size and clean. The staff were friendly and helpful and the breakfast choice was good, although some variety each day would be good.

  • Reviewed: July 14, 2015

    10
    The bar staff were second to none - could ot do enough for...
    • Leisure trip
    • Couple

    The bar staff were second to none - could ot do enough for us. This was a perfect hotel for us - spotlessly clean and in a perfect location - 2 miutes from train and bus station

  • Reviewed: May 19, 2015

    6.7
    The location is quite good.
    • Leisure trip
    • Couple

    The staff was professional rather than friendly. The hotel had been refurbished and looks nice, but the rooms still feel a bit dated.

    The location is quite good. Not in the busy restaurant and bar area, but close to the station. Parking behind the hotel is a nice plus. Breakfast was tasty and the service was good. The restaurant looks great!

  • Reviewed: April 1, 2015

    7.5
    Friendly staff.
    • Leisure trip
    • Solo traveler

    Unclear instructions regarding the night entrance. If you plan to return to the hotel after midnight or if you want to leave your hotel room after midnight, ask for a quick tour of the route to the alternative entrance. (The main entrance is locked at midnight for security reasons.)

    Friendly staff. Quiet rooms. 2 minutes from Valkenburg train and bus station. Free wireless internet access. Decent breakfast selection. No kettle or refrigerator in rooms, but the hotel kindly provided a kettle upon request.

  • Reviewed: January 3, 2016

    8.8
    Very comfortable bed, clean and nice room, good location,...
    • Leisure trip
    • Couple

    Wi fi didn't work in the room

    Very comfortable bed, clean and nice room, good location, free parking, good breakfast

  • Reviewed: December 24, 2015

    9.2
    Clean place, walking distance from everything, nice...
    • Leisure trip
    • Group

    Clean place, walking distance from everything, nice breakfast, quiet room

  • Reviewed: December 24, 2015

    5.0
    the location very near to city centre and walkable distances...
    • Leisure trip
    • Family with young children

    the boring breakfast

    the location very near to city centre and walkable distances for all popular sites

  • Reviewed: August 11, 2015

    9.0
    Staff very friendly.
    • Solo traveler

    Staff very friendly. Comfortable room and very clean

  • Reviewed: August 1, 2015

    10
    everything else
    • Leisure trip
    • Couple

    no air conditioning

    everything else

  • Reviewed: July 16, 2015

    9.2
    Staff were particularly helpful
    • Leisure trip
    • Family with older children

    Staff were particularly helpful

  • Reviewed: June 6, 2015

    10
    Welcoming friendly staff, hotel decor is of a excellent...
    • Leisure trip
    • Couple

    Welcoming friendly staff, hotel decor is of a excellent standard. Good room, nice bathroom.

  • Reviewed: May 6, 2015

    9.2
    2nd small room with bed in the bedroom
    • Leisure trip
    • Group

    2nd small room with bed in the bedroom

  • Reviewed: April 9, 2015

    7.9
    This hotel offered free parking which is a big plus.
    • Leisure trip
    • Couple

    Check out was quite early.

    This hotel offered free parking which is a big plus.

  • Reviewed: January 14, 2015

    7.1
    Good location, clean and pleasant.
    • Leisure trip
    • Couple

    Rooms require updating but are clean

    Good location, clean and pleasant.good value for the money

There are also 10 reviews without text. These impact the overall review score.

Showing 1 - 36

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