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Reviews of Stanley Collection Hotel Hegra Amsterdam 3 stars

Herengracht 269, Amsterdam City Centre, 1016 BJ Amsterdam, Netherlands

#232 of 462 hotels in Amsterdam

Guests' Choice

Review score

Based on 272 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.2

  • Location

    9.6

  • Facilities

    7.7

  • Staff

    9.3

  • Value for money

    7.7

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 14 April 2024

    7.0
    Good value for money. Would recommend
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Reception hours were quite short but understandable as it's small hotel. When we checked in, we asked our bags to be moved once our room was ready but door was left open and unlocked to our room. Thought little of it but the next day, room was cleaned and again, door was left open and unlocked which caused some concern as our personal items were in the room

    Easy location to move around from. Short walk from train station. Good restaurants easily accessible and quiet street. We showed up before our check in and recpetion was able to hold luggage until our check in

    Stayed in April 2024

  • Reviewed: 11 April 2024

    7.0
    Good but difficult
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Stairs. We had a room in last floor, very difficult to use. This should be informed.

    Location was great.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    8.0
    Small and cosy.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very small room but similar price to other hotels.

    Location, clean.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    8.0
    A charming old canal house in the boutique area of Amsterdam.
    • Leisure trip
    • Family with young children
    • Double Room with Canal View
    • Stayed 5 nights
    • Submitted via mobile

    The stairs were really steep with larger luggage however the staff managed all luggage for us. Coffee and tea (or at least hot water) should be available before 9am and after 6pm .

    Excellent location with canal view. Small but functional room with good shower. Room suited us as we were out exploring almost every day. A beautiful old canal house.

    Stayed in March 2024

  • Reviewed: 27 February 2024

    9.0
    Atmospheric stay overlooking canal
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Incredible to be able to stay in a 16th century house on the Herengracht in a lovely part of Amsterdam. We were lucky to get the ground floor room with a wonderful view directly onto the canal, v confortable bed, friendly reception.

    Stayed in February 2024

  • Reviewed: 19 January 2024

    8.0
    Nice price for this location
    • Leisure trip
    • Couple
    • Double Room with Canal View
    • Stayed 1 night
    • Submitted via mobile

    Location

    Stayed in December 2023

  • Reviewed: 26 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Signature Suite with Canal View
    • Stayed 2 nights
    • Submitted via mobile

    The location next to the canal. We had the basement room with a great view. The concierge was very kind!

    Stayed in December 2023

  • Reviewed: 24 November 2023

    8.0
    Excellent location and charming hotel. Rooms compact but comfortable.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights

    The stairs were very difficult to navigate

    The hotel location is excellent

    Stayed in November 2023

  • Reviewed: 23 November 2023

    8.0
    Very good with friendly stuff and great location
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    One small thing that we were unhappy about was the heating. Even though the room was not cold, during the night or even before that the radiator switched from on to off and then to off later in the night. That resulted in a comfortable temp before the evening but after 9 pm was a little chilly inside.

    The room was clean and the stuff were super friendly. Also the location is very good and near the center.

    Stayed in November 2023

  • Reviewed: 20 November 2023

    7.0
    Great location but not suitable unless you’re very fit. Low expectations required
    • Business trip
    • Solo traveller
    • Superior Double with Canal View
    • Stayed 1 night
    • Submitted via mobile

    You need to be extremely fit and mobile to get to your bedroom. I was in a room at the top floor and the tiny steps spiraling upwards made it more difficult than a mountain climb. No breakfast available was disappointing. Probably more of a hostel feel than a hotel.

    Location was the best part. I had a nice room on the 4th floor, overlooking the canal. Nice feel to the hotel and check-in staff were friendly, although not always present.

    Stayed in November 2023

  • Reviewed: 15 November 2023

    7.0
    Good location, small room with little to no storage space and dim lighting. Wonderful staff.
    • Business trip
    • Couple
    • Signature Suite with Canal View
    • Stayed 5 nights
    • Submitted via mobile

    The rooms are small which is to be expected of the area. But a poor use of space. Where there was a clothing rack, there could have been a closet. No dresser. Where I put my suitcase on the floor, there could have been a dresser. Poor lighting, hard to see your belongings as your digging through your suitcase on the floor. But they have a 3 legged lamp taking up lots of valuable floor space, that doesn’t even offer a good amount of light. I’m also not a fan of showers with no door that get the whole bathroom floor wet.

    Great location, great view, nice staff.

    Stayed in November 2023

  • Reviewed: 5 November 2023

    7.0
    Good
    • Business trip
    • Family with young children
    • Double Room with Canal View
    • Stayed 3 nights
    • Submitted via mobile

    Stairs very steep, that should be announced Our room keys were deactivated at 10am on checkout day, unacceptable

    Stayed in November 2023

  • Reviewed: 5 November 2023

    8.0
    Charming 400 year old hotel on a canal near the center of things. Great hosts!
    • Leisure trip
    • Couple
    • Superior Double with Canal View
    • Stayed 2 nights

    Due to it's age there was no elevator and the steps were very, very steep and curved and we were on the top floor. I compared it to being in a tree house and the bathroom size like being in a boat. I was not prepared for this but in looking back the information was on the booking confirmation that I printed. I did not look carefully and I presume that information was online and I didn't see it. Fortunately we were able to manage but you thought twice about going in and out. There was no restaurant but there were places to eat nearby and they provided that information in a folder in your room.

    This was an experience, not a usual hotel stay. This is a 400 year old building and therefore unique. It was charming and within walking distance to everything and right on the canal. The gentlemen who work there are extremely pleasant and helpful and ready with an umbrella! Coffee, water and juice were available.

    Stayed in October 2023

  • Reviewed: 1 October 2023

    7.0
    Very friendly and helpful reception. Small rooms with difficult access.
    • Leisure trip
    • Couple
    • Double Room with Canal View
    • Stayed 2 nights
    • Submitted via mobile

    The young guy on reception...so sorry i cant remember his name...was just amazing. So polite, courteous and so helpful. Nothing too much trouble. Stairs were a nightmare....my husband is 70 and we both had trouble using the staris. And we were on the top floor. Unable to move rooms. No tea making facilities in the room..😩. Room was very small. pillows were awful. Flat!!

    Stayed in September 2023

  • Reviewed: 11 September 2023

    9.0
    Nice and sweet
    • Leisure trip
    • Couple
    • Superior Double with Canal View
    • Stayed 1 night

    The room is comfy and very well equipped. The location is even better! It locates right by the canal and not exactly on the touristy spot of Amsterdam which means it is not too loud and calmer for us. The staff is really nice and sweet, it was a joyful check in experience for us. Note that the stairs are indeed steep just like the other reviews mentioned but the staff is going to help you if you need help with your luggage. We were on the top floor and we traveled with small backpacks so the flight up and down the staircase was not a problem for us at all.

    Stayed in September 2023

  • Reviewed: 31 August 2023

    8.0
    Lovely historic site, walking distance to the centre
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    Perhaps one bed too many in this tiny room

    Beautiful location in an historic building on the canal side

    Stayed in August 2023

  • Reviewed: 16 August 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was a little warm.

    Location was perfect and the room was clean. Loved the complimentary coffee and water.

    Stayed in August 2023

  • Reviewed: 12 August 2023

    8.0
    Great choice for a long weekend
    • Leisure trip
    • People with friends
    • Quadruple Room
    • Stayed 4 nights
    • Submitted via mobile

    Bath towels have never been changed and cleaners didn't clean the room on a Sunday.

    Super kind staff. Central position, just 10-20 minutes by walk from the most famous places. Sorrounded by restaurants and bars, close to a little supermarket.

    Stayed in August 2023

  • Reviewed: 8 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights

    Room was quite small for 4 people and the stairs were hard to navigate as verry thin and narrow

    basic accomodation very clean and tidy with helpful staff

    Stayed in August 2023

  • Reviewed: 19 July 2023

    7.0
    Convenient location
    • Leisure trip
    • Couple
    • Double Room with Canal View
    • Stayed 3 nights
    • Submitted via mobile

    We waited an hour to check in despite notice and the person was late. We had beard hair in the sink

    Convenient, comfortable, good shower, friendly staff

    Stayed in July 2023

  • Reviewed: 19 July 2023

    7.0
    Quiet comfy clean hotel great location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The stairs, the view out of window located at back of building

    Quiet clean friendly hotel great location

    Stayed in July 2023

  • Reviewed: 4 July 2023

    8.0
    Good
    • Business trip
    • Group
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Very tight space in room. Was expecting a better view (my fault that did not look carefully that it was not a canal view).

    Great location. Very friendly staff. Clean room. Great to have a 4 person room

    Stayed in July 2023

  • Reviewed: 3 July 2023

    9.0
    Would definitely stay here again as the staff was incredibly helpful and friendly.
    • Business trip
    • Solo traveller
    • Double Room with Canal View
    • Stayed 2 nights
    • Submitted via mobile

    Extremely steep steps, almost like ladders so steep to change floors. Part of the old historic charm as well though.

    The location couldn’t have been more perfect and comfortable as well!

    Stayed in June 2023

  • Reviewed: 29 June 2023

    9.0
    Great for a few nights, excellent location
    • Leisure trip
    • Family with young children
    • Double Room with Canal View
    • Stayed 1 night

    The room was on the ground floor right on the street so it wasn't convenient to keep the windows open during the night so it was a bit hot. There are some kind of air conditioners (more like ventilators) but they can't do much. Otherwise, everything else was okay.

    The location is great, the room was clean.

    Stayed in June 2023

Showing 1 – 25

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