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  5. Reviews of Holiday Inn Express Rotterdam - Central Station, an IHG Hotel

Reviews of Holiday Inn Express Rotterdam - Central Station, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Weena 121, Centrum, 3013 CK Rotterdam, Netherlands

#50 of 73 hotels in Rotterdam

Guests' Choice

Review Score

Based on 1989 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.0

  • Location

    9.1

  • Facilities

    7.6

  • Staff

    8.5

  • Value for money

    7.6

  • Free WiFi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 21, 2024

    8.0
    Efficient
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    2 of the lifts did not go to the ground floor (reception being located on the first floor) which meant access to exit required a chnage or a walk down the stairs.

    The room was comfortable, the breakfast excellent despite the number of guests, overall an efficient stay.

    Stayed in April 2024

  • Reviewed: April 19, 2024

    8.0
    Well located, solid hotel
    • Leisure trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 2 nights

    The rooms were a bit small and cramped for two people. I did not like that *after* I booked a room with two single beds, I received a message treating my booking as a request and telling me that room types are subject to availability. I repeated my "request" the day before my booking was set to begin and was again told that I would only get that room type subject to availability. In the end, I did get a room with two single beds, so no harm done. But I should be guaranteed the room type that I book and should not be told only after booking that room types are subject to availability. I was planning to meet up with and share the room with a friend - we were two dudes in Rotterdam to run the marathon. We did not want to sleep in the same bed together! I don't know if this is a problem with Booking.com or with the hotel's own booking process, but it almost led me to cancel my reservation and go elsewhere instead. Also, the shower constantly dripped, and as a result there was mildew in there from constantly being wet.

    Overall this hotel is very good and I recommend it. The location is excellent, everything is clean, the beds are comfortable, breakfast is good, and there isn't much noise. That's most of what I'm looking for in a hotel.

    Stayed in April 2024

  • Reviewed: April 19, 2024

    9.0
    Prime location, good breakfast and really friendly staff
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 4 nights

    Bed was uncomfortable.

    This hotel is in the perfect location. Staff were super helpful and friendly. Good breakfast too.

    Stayed in April 2024

  • Reviewed: April 19, 2024

    8.0
    Very convenient to the city
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 3 nights

    We arrived early told us rooms were not secure until paid in full. I didn't mind that we paid. Then when we arrrived in the afternoon we had to spend ages checking in again. There should be a way to access lifts to the reception on the first floor without key card.

    Breakfast was perfect, location was great, Staff were helpful.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Some stuff was poorly trained

    Afyer thw marathon they gave me s room to shoert Nice facility and location

    Stayed in April 2024

  • Reviewed: April 18, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great breakfast, central location, everything in walking distance, minutes from train station, good base for visit.

    Stayed in March 2024

  • Reviewed: April 16, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast could be better but was solid

    Room was good

    Stayed in April 2024

  • Reviewed: April 13, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Twin Bed Standard Weena Side
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast hall is so small.

    Perfect location and good breakfast

    Stayed in April 2024

  • Reviewed: April 13, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Bed Standard Weena Side
    • Stayed 4 nights

    The room is standard, tidy, near the central station. very good for value

    Stayed in April 2024

  • Reviewed: April 11, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast box because we left early was very convenient we really appreciated it. The room was clean and comfortable

    Stayed in April 2024

  • Reviewed: April 10, 2024

    8.0
    Clean, new and good value for money
    • Business trip
    • Couple
    • Double Bed Standard Delftsestraat Side
    • Stayed 1 night
    • Submitted from a mobile device

    The windows don't open. No coffee machine.

    We normally stay at the Marriott so were not expecting much at a Holiday Inn Express. However, this hotel was very good value for the price. Especially seeing that it included breakfast, which wasn't extensive but had a reasonable choice, although there was no cooked breakfast. The breakfast area itself is nice and light and sunny Re. the room, It had a nice new bathroom ;I think the whole hotel has been refurbished because it was clean bright and comfortable. The bedroom had all necessary facilities. There wasn't a coffee maker as in some hotels but there was a kettle with tea and instant coffee. The bed linen was nice quality, very smooth and cool. My main gripe is that the windows don't open. Apart from that, we were very satisfied.

    Stayed in April 2024

  • Reviewed: April 10, 2024

    9.0
    Good stay and enjoyable
    • Leisure trip
    • Travelers with friends
    • Double Bed Standard Weena Side
    • Stayed 3 nights
    • Submitted from a mobile device

    More hot dish such as fired eggs and bacon would be perfect.

    1. Perfect location, just next to the Central Station. 2. Friendly and helpful staff. 3. Clean and tidy room. 4. Nice breakfast.

    Stayed in March 2024

  • Reviewed: April 9, 2024

    7.0
    Was good but there is much room for improvement
    • Couple
    • Standard Double or Twin Room
    • Stayed 11 nights
    • Submitted from a mobile device

    The fact that there is no iron, microwave in the room and the first days of room/ cleaning service was terrible They didn’t bother to clean up good and left the blanket and towel on the floor

    The location and staff were good

    Stayed in April 2024

  • Reviewed: April 9, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Bed Standard Weena Side
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast choices

    With breakfast

    Stayed in April 2024

  • Reviewed: April 9, 2024

    8.0
    Will visit again, clean, efficient and friendly.... like the Dutch
    • Business trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 1 night

    difficulty in getting into carf park ,I think due to only 1 staff member on duty, with clients to attend to PLUS phone call.

    breakfast,

    Stayed in March 2024

  • Reviewed: April 8, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Double Bed Standard Delftsestraat Side
    • Stayed 2 nights

    Good breakfast. Comfy bed. Great location, in the business area, very close to Rotterdam Central train station.

    Stayed in March 2024

  • Reviewed: April 5, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Can storage luggage after check out

    Stayed in April 2024

  • Reviewed: April 5, 2024

    9.0
    Wonderful
    • Couple
    • Twin Bed Standard Weena Side
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Clean- good breakfast

    Stayed in March 2024

  • Reviewed: April 5, 2024

    9.0
    A comfortale clean and good location, convenient, I could walk from the station
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing I can think of May be a shower cap would be goodA comfortable

    The breakfast was great. Big choice. The staff were friendly and helpful

    Stayed in March 2024

  • Reviewed: April 3, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 9 nights
    • Submitted from a mobile device

    We had egg shells in the passage doorway entrance for 4days before it was cleaned. Breakfasts are dismal. Same food daily with nothing special, rolls, hams, cheese, cereals - very, very plain. No care taken to keep the exterior grounds clean - food left out stayed, stompies everywhere, etc.

    Rooms were well kept to a fair degree.

    Stayed in January 2024

  • Reviewed: April 2, 2024

    8.0
    Excellent location, great staff!
    • Leisure trip
    • Couple
    • Double Bed Standard Weena Side
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast could get a little crowded but staff was very apologetic and worked really hard to make sure everyone was seated and happy!

    Very friendly staff, quiet rooms and excellent location

    Stayed in April 2024

  • Reviewed: April 2, 2024

    8.0
    Good
    • Leisure trip
    • Couple
    • Double Bed Standard Weena Side
    • Stayed 1 night
    • Submitted from a mobile device

    Spontaneous recommendations for restaurants in the city from the lady in the lobby

    Stayed in April 2024

  • Reviewed: April 2, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 4 nights

    Not much, stay was comfortable and met my expectations.

    Location, room, cleanliness and staff were great

    Stayed in February 2024

  • Reviewed: March 28, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The reception was lacking people and they stood a while line of people without adding additional staff to clear queue.

    Very basic

    Stayed in March 2024

Showing 1 - 25

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