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Reviews of Hotel Brunssummerheide 4 stars

Rimburgerweg 52, 6445 PA Brunssum, Netherlands

#4 of 6 hotels in Brunssum

Guests' Choice

Review score

Based on 268 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8

  • Comfort

    8.1

  • Location

    8

  • Facilities

    7.8

  • Staff

    8.6

  • Value for money

    7.8

  • Free WiFi

    8.3

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Showing 1 - 56

  • Reviewed: 7 May 2018

    • Business trip
    • Solo traveller
    • Comfort Apartment
    • Stayed 4 nights

    N/A

    I enjoyed the scenery from my deck onto the lake and golf course. The staff was especially friendly, I had an early flight departure and the staff members prepared a bagged breakfast/lunch for me to have on the flight. So thankful for the hospitality.

    Stayed in April 2018

  • Reviewed: 22 February 2018

    • Business trip
    • Group
    • Comfort Apartment
    • Stayed 4 nights

    Guests who stay in the hotel can sometimes not have dinner later than 6:30 pm. The cook(s) goes home if he feels there are not enough guests to make it worth his while...!

    Beautiful surroundings and spacious rooms.

    Stayed in February 2018

  • Reviewed: 21 October 2017

    • Business trip
    • Couple
    • Comfort Apartment
    • Stayed 1 night
    • Submitted via mobile

    Sorry, I couldn’t find something I do not like.

    Super hotel, super restaurant, excelent for meeting friends and partners, super golf resort, super landscape and a very good beer. A place to come back soon.

    Stayed in October 2017

  • Reviewed: 23 September 2017

    • Business trip
    • Solo traveller
    • Deluxe Apartment
    • Stayed 4 nights

    Cold rooms at the beginning, unwiling man on the reception, distance from the town.

    Shocked how large my two rooms were! Unfortunately they were very cold at the beginning of my stay. Just after 2 days of heating the temperature became enough tolerable. Big kitchen without any dishes, why it is there then? But the natural surroundings (golf course) was exceptional, good for running too. The receptionists were different person from person, if there was a man he was unwiling. The futher distance from the town is disadvantage for those without car. On the other hand the breakfasts were very good and when you leave the hotel early in the morning they offer to prepare lunch package free of charge for you.

    Stayed in September 2017

  • Reviewed: 27 August 2017

    • Business trip
    • Solo traveller
    • Comfort Apartment
    • Stayed 2 nights

    Basic equipment in the flat, a bit outdated equipment

    Breakfast with fresh fruit. Great for golf players , quite environment, you get a flat , not a room

    Stayed in August 2017

  • Reviewed: 1 July 2017

    • Leisure trip
    • Family with young children
    • Deluxe Apartment
    • Stayed 3 nights

    The rooms were tardy, airconditioner didn't work, decor was dated, servicing of the room was timely but nobody paid any attention to the note that I left asking for broken items to be fixed (on the hotels deficiency list left in the room, safe was in the kitchen cupboard and was broken in 1 of the rooms, facilities closed early, hotel said someone was available to offer food 24 hours but they were not etc. etc. etc. Overall my second poorest hotel experience of the year. Nothing good to be said. Even the locality was remote to everything.

    Not much

    Stayed in June 2017

  • Reviewed: 14 June 2017

    • Business trip
    • Solo traveller
    • Comfort Apartment
    • Stayed 2 nights

    The room was facing the road in front of the hotel and was too noisy. As a result I could not fall asleep before 24.00 and woke up at rouhgly 05.30-06.00 every morning.

    The room was very spacious and the hotel is located conviniently close to Brunssum. The restaurant, bar and breakfast areas were very nice.

    Stayed in June 2017

  • Reviewed: 10 May 2017

    • Business trip
    • Couple
    • Comfort Apartment
    • Stayed 1 night

    Restaurant closes early, "double bed" is two beds side by side with permanent danger of falling into the crack, restaurant closes very earrly, reception often not staffed

    Huge rooms, really apartments. Nice view onto the lake and golf greens.

    Stayed in May 2017

  • Reviewed: 13 March 2017

    • Business trip
    • Solo traveller
    • Comfort Apartment
    • Stayed 4 nights
    • Submitted via mobile

    The TV wasn't programmed and the staff couldn't seem to get it. The wifi was useless inside of room. Hallway was fine but inside room drooped to sporadic connection state. Finally, room needed a good cleaning and attention to detail. Dead bugs on floor, remodeling debris under curtains and missing light bulbs in three fixtures.

    Room appeared to be recently remodeled with a nice set of finishes and the golf course view from the floor to ceiling windows was great.

    Stayed in March 2017

  • Reviewed: 21 October 2016

    • Business trip
    • Solo traveller
    • Comfort Apartment
    • Stayed 3 nights
    • Submitted via mobile

    In October it was chili in the room. Heating was needed, but it was unavailable.

    Nice view from the balcony, spacious rooms, additional equipment e.g. kitchen with kettle etc. Pleasant hotel service. Very fast internet!!!

    Stayed in October 2016

  • Reviewed: 30 August 2016

    • Leisure trip
    • Couple
    • Deluxe Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The shower curtain needed to be longer to prevent so much water getting on the floor.

    Breakfast is always very good and the beds are very comfortable. I love having the hot water cooker and different choices of tea in the room. I also love having the balcony to sit outside.

    Stayed in August 2016

  • Reviewed: 9 April 2018

    • Business trip
    • Solo traveller
    • Comfort Apartment
    • Stayed 2 nights

    Far from city center, nothing around.

    Nice food in the restaurant.

    Stayed in March 2018

  • Reviewed: 27 March 2018

    • Business trip
    • Solo traveller
    • Comfort Apartment
    • Stayed 4 nights

    NIL

    eggs, bacon and sausages were delicious

    Stayed in March 2018

  • Reviewed: 22 March 2018

    • Business trip
    • Group
    • Comfort Apartment
    • Stayed 2 nights

    As it was off season, everything was closed by 21:00hrs. Which, when we arrived late, was inconvenient.

    The location and the rooms.

    Stayed in March 2018

  • Reviewed: 28 October 2017

    • Business trip
    • Solo traveller
    • Comfort Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Restaurant staff are a bit forgetful

    Stayed in October 2017

  • Reviewed: 28 October 2017

    • Business trip
    • Group
    • Comfort Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Rooms were very nice. If you’re not there for the golf it is quite a distance from everything.

    Stayed in October 2017

  • Reviewed: 23 October 2017

    • Business trip
    • Solo traveller
    • Comfort Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Everything was great.

    Stayed in October 2017

  • Reviewed: 22 September 2017

    • Business trip
    • Solo traveller
    • Comfort Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Room cleaners didn't work very well

    Nice environment

    Stayed in September 2017

  • Reviewed: 24 August 2017

    • Business trip
    • Couple
    • Deluxe Apartment
    • Stayed 1 night
    • Submitted via mobile

    Very quiet and great views

    Stayed in August 2017

  • Reviewed: 7 July 2017

    • Business trip
    • Solo traveller
    • Comfort Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Probably the worst pillows I've ever used.

    Helpful and cheerfull staff.

    Stayed in July 2017

  • Reviewed: 2 July 2017

    • Leisure trip
    • Family with young children
    • Comfort Apartment
    • Stayed 3 nights

    The hotel really needs to be redecorated!

    The staff is very friendly and helpful, the (bed)rooms are big and airy

    Stayed in June 2017

  • Reviewed: 14 May 2017

    • Business trip
    • Solo traveller
    • Comfort Apartment
    • Stayed 1 night
    • Submitted via mobile

    Excellent room layout and friendly staff ... the restaurant is outstanding!

    Stayed in May 2017

  • Reviewed: 6 May 2017

    • Business trip
    • Solo traveller
    • Comfort Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Nothing in Brunssum.

    Huge rooms! Great restaurant.

    Stayed in May 2017

  • Reviewed: 10 February 2017

    • Business trip
    • Solo traveller
    • Comfort Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The rooms were a little cool

    The breakfast was fantastic

    Stayed in February 2017

  • Reviewed: 12 December 2016

    • With a pet
    • Leisure trip
    • Couple
    • Comfort Apartment
    • Stayed 1 night
    • Submitted via mobile

    Nothing. Perfect!

    Wonderful overall!

    Stayed in December 2016

  • Reviewed: 25 November 2016

    • Business trip
    • Solo traveller
    • Comfort Apartment
    • Stayed 4 nights

    If there can be a shuttle to Heerlen center, I will always stay, otherwise without car, it can be a difficult location to reach.

    Almost everything

    Stayed in November 2016

  • Reviewed: 30 October 2016

    • Business trip
    • Solo traveller
    • Comfort Apartment
    • Stayed 1 night
    • Submitted via mobile

    Parking was difficult.

    Stayed in October 2016

  • Reviewed: 27 September 2016

    • Leisure trip
    • Solo traveller
    • Comfort Apartment
    • Stayed 1 night
    • Submitted via mobile

    A reasonable quality hotel that is showing its age and urgently needs to be modernized to current standards.

    Stayed in September 2016

  • Reviewed: 17 July 2016

    • Leisure trip
    • Couple
    • Comfort Apartment
    • Stayed 1 night

    Good beds, nice big apartment with a separate living room and kitchen. Golfcourse on site.

    Stayed in July 2016

  • Reviewed: 11 July 2016

    • Leisure trip
    • Solo traveller
    • Comfort Apartment
    • Stayed 1 night

    good breakfast

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 13 September 2015

    • Business trip
    • Solo traveller

    Wifi didn't work...got multiple answers before told their contract expired and they were 'negotiating' new service. Not a lot of concern from the staff over the lack of functional wifi.

    Great restaraunt.

  • Reviewed: 1 August 2015

    • Leisure trip
    • Family with young children

    Carpet was full of stains, water closet made an awful noise when filling up, poore internet signal. The rooms might be updated a notch.

    The staff was very friendly and nice. Quiet surroundings on a countryside. Spacious and bright rooms.

  • Reviewed: 5 July 2015

    • Business trip
    • Solo traveller

    Underfloor heating in the bathroom was unnecessary in the sweltering heatwave.

    Peaceful and tranquil surroundings beautiful views over the golf course, very close to my place of work for the week.

  • Reviewed: 22 May 2015

    • Business trip
    • Couple

    The staff were very polite and helpful, including shifting us to a room with a better view. The location is a wonderful for golfers and nature lovers, worth the 25 km drive from Maastricht. Wifi was great and we were pleasantly surprised to find many English speaking channels on TV. All in all a very relaxing experience. Breakfast spread was good.

  • Reviewed: 20 March 2015

    • Business trip
    • Solo traveller

    The status of the furniture, the cleanness of the carpets. Every-time I stay I get a room with a broken dishwasher. Television are old and not HD, cannot connect my PC to it and watch a movie in HD. Normally 50% of the bulb lights are not working. In principle it looks old.

    Location, price, bedroom cleanness, breakfast was ok.

  • Reviewed: 2 March 2015

    • Business trip
    • Couple

    WIFI offline last half of visit. Problem applied to personal laptops AND hotel workstations.

    Quiet location on golf course few kilometres from worksite. Very nice restaurant with simple but tasty menu. Breakfast very complete.

  • Reviewed: 1 March 2015

    • Business trip
    • Group

    The advertised WiFi was very unreliable. Browsing the internet absolutely impossible, checking emails took for (literally) hours! The staff got some beating about it from all the guests and forwarded the issue to their internet provider, but no resolution over 3 days! That is unacceptable for business travelers with the NEED to go online in the evenings.

  • Reviewed: 25 January 2015

    • Business trip
    • Solo traveller

    there was no reception most of the time. Internet not working and they didn't care. because i was the only one in the hotel they didn't serve me breakfast, I have to ask for it. And now i know why i was the only one in the hotel. Room big but need updating. Bathrooms like in an hospital.

  • Reviewed: 19 January 2015

    • Business trip
    • Solo traveller

    One light bulb burned out in room foyer (my only "problem").

    Wi-fi worked very well. Selection of TV channels very good. Very good breakfast. Hotel staff very friendly and helpful. Room spacious.

  • Reviewed: 13 January 2015

    • Business trip
    • Solo traveller

    Parking lots in front of the hotel were quite overcrowded.

    Friendly staff helped me to enjoy the stay like in earlier stays. Breakfast is really worth the money and you can have different types of coffee on request.

  • Reviewed: 17 April 2016

    • Business trip
    • Group

    Wifi connectibilty and bathroom was not super.

  • Reviewed: 14 March 2016

    • Business trip
    • Group

    The hot water (shower) was more cold than hot

  • Reviewed: 24 January 2016

    • Business trip
    • Solo traveller

    Very ok

  • Reviewed: 17 January 2016

    • Business trip
    • Solo traveller

    The staff was very friendly

  • Reviewed: 24 October 2015

    • Leisure trip
    • Family with older children

    Stayed for local ski competition and was very happy with hotel. Breakfast was very good.

  • Reviewed: 17 October 2015

    • Business trip
    • Solo traveller

    Limited menu after 20:00 in restaurant

    Reception staff helpful

  • Reviewed: 17 October 2015

    • Business trip
    • Solo traveller

    Efficient and very friendly staff, excellent food, quiet and secluded. A little remote for the casual visitor, but I imagine perfect for golf.

  • Reviewed: 24 September 2015

    • Business trip
    • Solo traveller

    Situation, accueil, confort

  • Reviewed: 6 September 2015

    • Business trip
    • Solo traveller

    Internet speed slow.

    Wonderful room location by pond. Very peaceful!

  • Reviewed: 30 August 2015

    • Business trip
    • Solo traveller

    Internet - very poor, It was impossible to Skype at evenings.

    Very nice are a, personel is very helpful.

  • Reviewed: 18 August 2015

    • Business trip
    • Solo traveller

    Carpets need cleaning/replacement

    Very spacy room/appartment. In the middle of nature, two minutes away from business.

  • Reviewed: 18 July 2015

    • Business trip
    • Solo traveller

    Location and friendly staff

  • Reviewed: 15 July 2015

    • Business trip
    • Solo traveller

    Spacious & comfortable, and helpful, friendly, competent staff.

  • Reviewed: 28 May 2015

    • Business trip
    • Solo traveller

    Can't say there was anything.

    Even though I arrived very late staff greeted me with a warm and helpful welcom.

  • Reviewed: 27 January 2015

    • Couple

    Cold on day of arrival. (Heating off) No reliable Wi-Fi...

    Size of rooms, Price, Free Breakfast and, most of all, staff helpfulness.

  • Reviewed: 18 January 2015

    • Business trip
    • Solo traveller

    location from other facilities

    everything else was to a very good or excellent standard

There are also 31 reviews without text. These impact the overall review score.

Showing 1 - 56

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