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Reviews of Krasnapolsky Apartments

Dam 9, Amsterdam City Centre, 1012 JS Amsterdam, Netherlands

#181 of 548 Holiday rentals in Amsterdam

Guests' Choice

Review score

Based on 108 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.2

  • Location

    9.4

  • Facilities

    8.2

  • Staff

    8.8

  • Value for money

    7.7

  • Free WiFi

    9.2

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Showing 1 - 65

  • Reviewed: 24 September 2018

    8.8
    Everything was perfect and service was amazing the only sad point was house keeping and the toilet
    • With a pet
    • Business trip
    • Couple
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The toilet was smelly or smoke and the floor of the apartment was dirty House keeping was not good standard thebwindows were dirty Toilet paper was not a roll but a paper dispenser made me feel I was in a public toilet

    Stayed in September 2018

  • Reviewed: 27 August 2018

    9.2
    Very nice and enjoyable stay
    • Leisure trip
    • Solo traveller
    • Apartment
    • Stayed 7 nights

    The apartments and hotel are separate from each other. During my checkout, I had to walk around the block with my luggage in order to settle the bill and meet the taxi to take me to the airport. I wasn't very happy about that since the weather was a bit cold for me and it was also raining.

    The apartment was nice and clean. The bed was very comfortable. I also liked the location very much, since it is very close to many attractions.

    Stayed in August 2018

  • Reviewed: 16 July 2018

    10
    Absolutely one of the best places to stay!
    • Leisure trip
    • Solo traveller
    • Apartment
    • Stayed 17 nights
    • Submitted via mobile

    Absolutely one of the best places to stay! Excellent stay, amazing services, and your located right in the center, next to restaurants and cafes and all the sights. Best spot in Amsterdam, as they also have Apartments with balcony’s for smokers.

    Stayed in July 2018

  • Reviewed: 22 May 2018

    8.3
    Great weather, great location.
    • Business trip
    • Couple
    • Apartment
    • Stayed 8 nights
    • Submitted via mobile

    Beds were very uncomfortable. Only one of the heaters worked. Housekeeping only provided one bottle of water a day, with 2 people staying. The window safety bar was removed and it was slightly dangerous. Very business corporate feeling inside hotel.

    Location, canal view, elevator.

    Stayed in May 2018

  • Reviewed: 5 May 2018

    8.8
    We would definitely stay there again! Location in amazing.
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 8 nights

    Walk-up on small winding stairs. You really can't expect a lift in an older building, although the hotel attached did have a lift.

    The apartment is in a wonderful location, centrally located for all you want to do. There was daily housekeeping. The washing machine was easy to use. The bed was a little hard for our taste. We would stay there again.

    Stayed in April 2018

  • Reviewed: 2 January 2018

    7.1
    Needs some maintenance
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Many things were missed in the apartment upon check in heating for example was not working kitchen facilities were missed Wi-Fi was so poor but staff made their best to get every thing in order and when I expressed my disappointment to the customer service manager they were so understanding and generous

    Location and space

    Stayed in December 2017

  • Reviewed: 10 December 2017

    10
    Amazing location and the apartments they have are spacious...
    • Leisure trip
    • People with friends
    • Apartment
    • Stayed 9 nights
    • Submitted via mobile

    None

    Amazing location and the apartments they have are spacious and has all the necessary facilities.. iron, dryer washing machine , safe box, nespresso machine ! Great location too , it is in the exact central location and behind is is the red light district.. Service to the room when u order is fast and fairly priced .. staff is very friendly snd professional

    Stayed in December 2017

  • Reviewed: 8 December 2017

    10
    We could not have been allocated a better apartment and our stay was most enjoyable.
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 10 nights

    Our only problem was that the apartment was overheated. While we would lower the temperature we found that the cleaner would have raised it again during our absence, however, this was only a minor problem.

    The apartment was spacious and modern with the sitting room overlooking the Amstel Canal. The bed was great and the bathroom worked well. Although I did not do any cooking the facilities in the kitchen were adequate and we were able to make our own breakfast every morning.

    Stayed in December 2017

  • Reviewed: 24 September 2017

    10
    I would definitely book the Krasnapolsky Apartments again
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The price of breakfast delivered as room service was a bit crazy. But the buffet inside the hotel was really nice.

    I liked the size of the apartment it was very spacious. All staff were excellent and the location is right in the middle of everything.

    Stayed in September 2017

  • Reviewed: 13 September 2017

    7.9
    Great location for walking and meeting friends, sightseeing etc.
    • Business trip
    • Couple
    • Apartment
    • Stayed 7 nights

    Housekeeping was erratic but always responsive. Some cafe staff need to be retrained.

    Excellent restaurant/cafe. Wonderful location and a comfortable hotel

    Stayed in September 2017

  • Reviewed: 22 August 2017

    7.5
    The apartment was well furnished with dishwasher, washing...
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 7 nights

    Due to lacking soundproofing of the windows the apartment was quite noisy at night due to many pedestrians on the street on their way to the red light district

    The apartment was well furnished with dishwasher, washing machine and dryer

    Stayed in July 2017

  • Reviewed: 12 May 2017

    6.3
    The staff are quite accomodating, and tried to make things...
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 7 nights

    A lot of amenities are spoilt. I emailed before hand to confirm if there is a dryer, they said yes. But, when I reached, I realised there is no dryer, only a washing machine.

    The staff are quite accomodating, and tried to make things OK.

    Stayed in April 2017

  • Reviewed: 9 May 2017

    5.4
    the hotel offered great concierge service and after water...
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 10 nights

    the entrance to the apartments is on a street behind the Krasnapolsky in a very iffy neighborhood. There were always empty beer cans on the stairs and high or drunk people ww had to ask to move to get into the apartment. The stairs were very steep and narrow. We were in a basement apartment which had nice facilities but was very dark and chilly. I would not recommend the apartments for older people.

    the hotel offered great concierge service and after water rose through the floor in our apartment, they moved us to the hotel.

    Stayed in April 2017

  • Reviewed: 7 March 2017

    10
    Other than the bed the place is amazing
    • Leisure trip
    • Group
    • Apartment
    • Stayed 7 nights
    • Submitted via mobile

    The bed suppose to be a king size bed but instead its to single beds together the space in between was apit annoying

    The location and the size of the apartment was big

    Stayed in March 2017

  • Reviewed: 5 March 2017

    7.9
    - Location
    • Leisure trip
    • Group
    • Apartment
    • Stayed 9 nights
    • Submitted via mobile

    I have received a receipt with the incorrect total amount upon checkout. They would not have noticed if I had'nt told them.

    - Location - View - big size apartment - cleaning and service

    Stayed in March 2017

  • Reviewed: 1 February 2017

    5.8
    The bed was on weels like in a hospital, matrases are poor...
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 10 nights
    • Submitted via mobile

    The bed was on weels like in a hospital, matrases are poor quality i felt myself a Student in dorms again small narrow bed, loud street and weed smoking people at the entrance of the apartments

    Stayed in January 2017

  • Reviewed: 12 January 2017

    9.2
    I like the location.
    • Group
    • Junior Apartment
    • Stayed 8 nights

    I like the location. I have stayed here many times , I find it very nice . But I have to say this time there where a few things we missed. The kitchen wasn't stocked very will. It was cold very cold in apartment. But they brought us a heater that made it very nice upstairs . other than that it was like always , very nice. This might be the 10th stay.

    Stayed in January 2017

  • Reviewed: 27 October 2016

    7.1
    Great location
    • Business trip
    • Solo traveller
    • Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Elevators to my apartment were broken the entire time. Beds were quite old and you could really feel the mattress curves.

    Location and great staff especially Ms. Natasha .

    Stayed in October 2016

  • Reviewed: 13 September 2018

    10
    Best way to enjoy amsterdam
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 3 nights

    The room was beautiful, the apartment located in a central space

    Stayed in August 2018

  • Reviewed: 9 September 2018

    10
    The best place for everything.
    • Business trip
    • Family with young children
    • Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Nice, like always... See you iat 21.09 😉

    Stayed in August 2018

  • Reviewed: 8 September 2018

    2.5
    I was kicked out by calling an ambulance twice for medical reasons
    • Business trip
    • Solo traveller
    • Apartment
    • Stayed 14 nights

    I was kicked out by calling an ambulance twice for medical reasons

    I was kicked out by calling an ambulance twice for medical reasons

    Stayed in August 2018

  • Reviewed: 7 September 2018

    10
    Everything
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Everything

    Stayed in September 2018

  • Reviewed: 27 August 2018

    9.2
    Good but don't take room#7329
    • Leisure trip
    • People with friends
    • Apartment
    • Stayed 8 nights
    • Submitted via mobile

    Stairs + seweg smell in apartment 7329

    Everything else!

    Stayed in August 2018

  • Reviewed: 19 August 2018

    5.4
    Location
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Facilities

    Location

    Stayed in August 2018

  • Reviewed: 5 August 2018

    9.6
    Locatipn, cleanliness, spacious.
    • Leisure trip
    • Solo traveller
    • Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Mattress was a bit hard/springy.

    Locatipn, cleanliness, spacious.

    Stayed in July 2018

  • Reviewed: 25 July 2018

    10
    Kras apartments Dam cool!!
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Great view on the canal!

    Stayed in July 2018

  • Reviewed: 1 May 2018

    7.9
    Excellent place to stay to feel like at home but in a completely different city.
    • Leisure trip
    • Solo traveller
    • Apartment
    • Stayed 7 nights

    Home from home - great natural light through windows. Wonderful location near to everything.

    Stayed in April 2018

  • Reviewed: 5 January 2018

    7.5
    Location
    • Leisure trip
    • Group
    • Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Old furniture No transportation from and to the airport

    Location

    Stayed in January 2018

  • Reviewed: 28 December 2017

    10
    Enjoy in AmsterDam dears :)
    • Group
    • Apartment
    • Stayed 7 nights

    I need water dosh for my ass sorry for this comment

    Service

    Stayed in December 2017

  • Reviewed: 27 September 2017

    7.1
    Location
    • Leisure trip
    • Group
    • Apartment
    • Stayed 10 nights
    • Submitted via mobile

    There are no smoking-allowed rooms

    Location

    Stayed in September 2017

  • Reviewed: 9 September 2017

    4.6
    Worst experince !!
    • Leisure trip
    • Group
    • Apartment
    • Stayed 8 nights
    • Submitted via mobile

    Internet Cleaning People who is working there No light for two days in the room !!

    Stayed in September 2017

  • Reviewed: 11 August 2017

    7.1
    Location!
    • Leisure trip
    • Group
    • Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Location!!

    Stayed in August 2017

  • Reviewed: 16 July 2017

    8.3
    I like the location
    • Leisure trip
    • Group
    • Apartment
    • Stayed 7 nights

    I didn't like that they have toe building for the apartments one of them without elevator

    I like the location

    Stayed in June 2017

  • Reviewed: 17 May 2017

    7.5
    Worth it, but I'd expect better furnishing.
    • Leisure trip
    • Group
    • Apartment
    • Stayed 8 nights
    • Submitted via mobile

    Toilet is tiny and uncomfortable to sit on. The space was a little bit claustraphobic.

    Service was great and very accomodating.

    Stayed in May 2017

  • Reviewed: 18 April 2017

    8.8
    great but stairs and noise levels a problem.
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 9 nights

    Stairs and noise level

    Position

    Stayed in April 2017

  • Reviewed: 22 March 2017

    9.2
    Great location Great service
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 10 nights

    A bit noisy due to location (on the weekend).

    Staff really went out of their way to help. Excellent breakfast and dinner restaurant.

    Stayed in March 2017

  • Reviewed: 26 February 2017

    8.8
    Location,Staff,Value for money
    • Leisure trip
    • Group
    • Apartment
    • Stayed 7 nights

    Location,Staff,Value for money

    Stayed in February 2017

  • Reviewed: 29 September 2016

    9.6
    Great service and location.
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Great service and location. This is a repeat favorite place to stay in Amsterdam

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 30 November 2015

    8.3
    The location is central, apartment is clean and daily fresh...
    • Solo traveller

    There is a dish washer and washing machine but without washing detergent. A kitchenette without kitchen towel. These are minor inconveniences which can be overlook but if provided would means the management does look into the details for their customers.

    The location is central, apartment is clean and daily fresh towel.

  • Reviewed: 29 October 2015

    7.1
    Most of it but I was expecting a bigger room.
    • Leisure trip
    • Couple

    The fact that I had to wait 9 days for my deposit to be put back on my card and was denied it in cash, which in the 1st place I payed half of my amout by card and half by cash. I was dependent on this money to get me through my last day in Amsterdam and was forced to beg outside the train station for our train fair to the airport.

    Most of it but I was expecting a bigger room.

  • Reviewed: 24 October 2015

    8.3
    Have visited Amsterdam many times.
    • Leisure trip
    • Solo traveller

    Noisy! Very close to the Red Light District and Dam Square. That in itself was a non- issue for me, however the late night drunks and early morning city noise was terrible. If you are comfortable with city noise... this place is for you. I live in the country so it was a bit hard for me to acclimate to the noise.

    Have visited Amsterdam many times. Apartment was clean, comfortable, large, contained a furnished kitchette and a cloths washer. Also two televisions if the city does not have enough to interest you. Staff was helpful and accommodating. Only wish location was in a more quite area.

  • Reviewed: 25 September 2015

    8.3
    Perfect location and staff.
    • Leisure trip
    • Couple

    Bed was hard and uncomfortable. Single glazed windows let in a lot of outside noise. Wifi worked only sporadically.

    Perfect location and staff. Our apartment was a great value.

  • Reviewed: 13 September 2015

    7.5
    The location is very good, the balcony in the bedroom is...
    • Leisure trip
    • Solo traveller

    The last day of my visit I have got a flu and being sick wanted to stay all day long at the hotel and only to leave at the evening as I had the night flight back to home, so I asked at the reception desk advance if I can pay extra and not to leave at midday I was shocked when the manager tried to charge me 3 times more than I have payed for my reservation when I booked out my trip!

    The location is very good, the balcony in the bedroom is amazing spacious! I was scared a bit by reading some feedbacks about not cleaning into apartments but cleaning was regular every day!

  • Reviewed: 14 August 2015

    10
    The location, service and comfort of this hotel were just...
    • Leisure trip
    • Couple

    Unfortunately, we had almost no wifi in the living room, but had to go to the door to get reception. But this is just a minor problem.

    The location, service and comfort of this hotel were just great. We had a lovely stay at the Grand Krasnapolsky.

  • Reviewed: 14 August 2015

    9.2
    I have stayed at the Kras apts for the last 4 years, always...
    • Leisure trip
    • Couple

    Only problem was the Wi Fi, it was VERY weak. they need to improve that. Otherwise all was fine. The beds could be a bit larger also, they need to put in two 'double' size beds.

    I have stayed at the Kras apts for the last 4 years, always enjoyable. The staff was very accommodating as always. Its always a pleasure staying there.

  • Reviewed: 6 August 2015

    10
    The central location of the spacious apartments, with...
    • Leisure trip
    • Group

    The central location of the spacious apartments, with kitchen living room, laundry, and located just behind the famous hotel on the Dam, was terrific. It has free Wi-Fi too.

  • Reviewed: 15 July 2015

    8.3
    location is good, apartment is nice.
    • Business trip
    • Group

    free wifi is too slow, only 20 to 30kpbs... and itis hard to connect to wifi. please help to upgrade better wifi. thanks.

    location is good, apartment is nice.

  • Reviewed: 25 June 2015

    9.2
    the location is excellent, the hotel staff and facilities...
    • Leisure trip
    • Solo traveller

    Some apartments aren't as nice as others, and much smaller, but it's ok

    the location is excellent, the hotel staff and facilities are incredible. Friendly, honest, and quick. Always had a great experience with them and this was my 4th time staying there

  • Reviewed: 22 June 2015

    10
    The location, the staff, the apartment, the bar and...
    • Leisure trip
    • Couple

    The Wifi sucked in our unit although the staff did everything they could t help...it just did not connect and/or stay connected. We survived!

    The location, the staff, the apartment, the bar and cleanliness

  • Reviewed: 12 May 2015

    5.4
    some staff (not all) were good and helpful
    • Business trip
    • Solo traveller

    some staff were tough wireless was horrible, very slow and you must pay to have fast wireless Apartment is isolated from hotel , no service in apartment room services not every day (through 8 night only 3 room service only

    some staff (not all) were good and helpful position is very good

  • Reviewed: 16 April 2015

    6.7
    location is great.
    • Leisure trip
    • Solo traveller

    Room service menu is limited. Stayed here for over 45 days in the past year and its same limited menu Wifi service even paid service is terrible. Slow and spotty. Don't bother paying for it. Bed could be more comfortable. I find NH Hotels bed a bit uncomfortable.

    location is great.

  • Reviewed: 12 April 2015

    8.8
    Safe and great location, only 1 street away from red light...
    • Leisure trip
    • Group

    No lift access for the apartments, not so good for one with knee /mobility problems...

    Safe and great location, only 1 street away from red light district. A lot of cafes and eateries just 1 min walk away

  • Reviewed: 11 April 2015

    6.7
    A convenient location as a holiday base.
    • Leisure trip
    • Couple

    The coffee maker and clothes dryer didn't work and the staff couldn't resolve the problem. The kettle was very small and took a long time to boil. The television had a block on the volume which was not loud enough to hear comfortably. Rubbish had to be put out in the corridor for collection Mon-Fri only.

    A convenient location as a holiday base. Mostly quiet at night.

  • Reviewed: 28 January 2015

    9.2
    Central location with all major attractions within walking...
    • Leisure trip
    • Family with older children

    very poor WIFI even if you pay for advance option

    Central location with all major attractions within walking distance. Comfortable well equipped apartment. Very friendly and helpful staff in the hotel.

  • Reviewed: 13 January 2015

    4.6
    The very first night there were no hot water or hear in the...
    • Couple

    The very first night there were no hot water or hear in the room. The windows were facing the trash cans. The conditions of the apartments were not good. Stuff did tried to help us with finding the better room/apartments, but we choose to move to another small family owned hotel. It was the best decision!!!

  • Reviewed: 11 January 2015

    7.1
    Stayed in the on the top floor of the apartment block on the...
    • Leisure trip
    • Solo traveller

    Some building work currently (Jan 2015) going on outside apartment block - hardly the hotel's fault. Hotel itself is undergoing refurbishment. This didn't affect my stay in the apartments but may for those staying in the hotel itself.

    Stayed in the on the top floor of the apartment block on the canal - with an elevator! Supplied some household basics e.g. laundry detergent, dishwasher tablets, Nespresso coffee maker etc. Apartment clean and comfortable.

  • Reviewed: 3 November 2015

    7.9
    very bad internet
    • Business trip
    • Family with young children

    very bad internet

  • Reviewed: 19 October 2015

    10
    Shortage of Reception's Staff
    • Leisure trip
    • Couple

    Shortage of Reception's Staff

  • Reviewed: 21 August 2015

    9.2
    Central location.
    • Leisure trip
    • Solo traveller

    Central location. Allthough on a busy Canal very quiet in the appartment. Good service and care. We will come again.

  • Reviewed: 15 August 2015

    8.0
    No food this is apartments
    • Leisure trip
    • Family with older children

    Climbing up the staires

    No food this is apartments

  • Reviewed: 19 June 2015

    8.3
    The apartment
    • Leisure trip
    • Couple

    We have to rise 3 floors without elevator and we had no notice of that at the moment we made our reservation!

    The apartment

  • Reviewed: 3 May 2015

    7.5
    The location
    • Leisure trip
    • Group

    No elevator Not easy to enter to your apartment

    The location

  • Reviewed: 2 May 2015

    10
    Very Friendly Staff
    • Leisure trip
    • Couple

    Very Friendly Staff

  • Reviewed: 3 March 2015

    8.8
    Location, Privacy, Balcony
    • Leisure trip
    • Solo traveller

    Bed mattress

    Location, Privacy, Balcony

  • Reviewed: 3 January 2015

    9.2
    I like the quait & all of the stuff.
    • Leisure trip
    • Solo traveller

    They should have smoking rooms.

    I like the quait & all of the stuff.

There are also 25 reviews without text. These impact the overall review score.

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