I can't think of anything.

It was a great experience from start to finish - the staff, in particular, were great and couldn't do enough for us. Their recommendations were spot on. The room was sweet and very peaceful.

Stayed in August 2025

This was my second stay at this hotel, and I’m happy with everything. Whenever I visit Amsterdam, I plan to stay here again—I just love it and hope they maintain the great atmosphere so I’ll keep coming back

Stayed in August 2025

Our room was pretty loud, but it’s to be expected in an old building

Location was outstanding, staff was outstanding, room was charming.

Stayed in September 2025

The breakfast was not incredible, it had the basics but since we have a baby we didn’t had a lot to choose from.

Really charming and good location. The canal and the street were really beautiful

Stayed in September 2025

Nice and quiet Hotel in the centre of Amsterdam. Great staff and really good breakfast.

Stayed in September 2025

The windows were not soundproof. The hotel's front door opening/closing was noisy, day and night, and situated just below my 1st floor room so I had to use earplugs.

Perfect location for walking in the city, nice view, small but cosy room. Restaurants and bars nearby

Stayed in August 2025

Wow - those stairs were definitely a challenge with luggage! That said, it’s pretty typical for Amsterdam, so not unexpected, just something to be aware of.

Check-in was smooth, with easy communication and a lovely touch - we could help ourselves to a complimentary glass of wine on arrival. The location was fantastic, just a short stroll from all the action and Central Station. Perfect for a quick stay in the city.

Stayed in August 2025

Location

Stayed in August 2025

Booking.com

Great location. Staff are friendly. However, AC was not working. Thank goodness the weather was cool.

Stayed in August 2025

My room was on the third floor. There was no elevator, which was kind of okay until I saw high steep and narrow the stairs were. A tall and overweight person can barely use these stairs. When going down, I had to hold on to the wooden handles so I couldn't fall! The bathroom was very small, which was still okay, but there were no hooks to hang the towels, including the hand towel. There wasn't a tissue box, either. My room had very basic amenities and no air conditioning. With the weather in the 80s, it was uncomfortably hot — the provided fan helped a little, but not enough for a good night’s rest. I understand that Amsterdam doesn't get that hot usually, so most of the time it is probably okay not to have AC, but if you are visiting during the summer months, there is a chance that you would be uncomfortable due to the heat. Breakfast was the biggest letdown. The selection was already quite limited, but what really ruined it was the cloud of fruit flies hovering over the food, even on the bread and croissants. It would make a huge difference if the hotel kept food in covered containers to maintain hygiene.

The staff is amazing! The young, energetic women and men were the highlight of my stay! They were very friendly, helpful, and fun! The location of the hotel is excellent. It is close to everything as it is centrally located and very close to the train station. The hotel is a beautifully restored traditional house right on the canal, which gives it a lot of character and charm. My room was great, which was overlooking the canal.

Stayed in August 2025

The maintenance noise inside the hotel at 7am ! Our room was tiny but comfy - i would recommend the creek view rooms only

We loved the quaint little hotels location - and the homely feel The breakfast was nutritious and simple - lovely selection of nuts and dried berries The staff were relaxed and happy and helpful The bed was super comfy and room was clean as a whistle

Stayed in August 2025

Wow the stairs!! I know it’s Amsterdam but this is a whole other level. The kind man checking me in brought my suitcase up. Wow. The entire hallway and staircase also a bit dingy. Rooms are nice enough. No vegan breakfast options. I canceled my breakfast for the second day.

Great location and fun style Staff was very friendly

Stayed in August 2025

The staff were very friendly and welcoming and it was a nice touch having a welcome drink. The canal view room is a must. Also the location was perfect for us, quiet and clean area with a lovely restaurant on the opposite corner.

Stayed in July 2025

The fact we had a room on the floor and didn’t have any real windows - would have liked to be asked or notified this was the case with the room before arrival

Great place, lovely friendly and very happy to help staff always! The location was great and so was the hotel itself

Stayed in July 2025

Stairs are steep. Be careful with suitcases

Staff really friendly. Chilled vibe. Great view of canal

Stayed in July 2025

Great location, brilliant friendly and very helpful staff, colourful and cool design, basketball hoop, coffee on arrival! My son left his teddy behind and the staff were so incredibly helpful organising to post it back to Australia. Really nice vibe

Stayed in July 2025

Single beds

Location & team

Stayed in July 2025

no elevator and pretty steep stairs, so be ready to drag the suitcases up and down (staff offers help). Not good isolation from the sounds from the corridor.

very good location, friendly staff, clean and things are working.

Stayed in July 2025

The stairs were daunting!!

A truly special stay in the heart of Amsterdam We absolutely loved our time at Max Brown Hotel. The location is beyond spectacular—tucked along a picturesque canal, within walking distance of Central Station, and surrounded by charming streets and shops. The views from our canal-facing room were remarkable and made the experience even more memorable. The staff were warm and welcoming throughout, but a special mention must go to Adi, who was truly exceptional—thoughtful, attentive, and added a personal touch that made our stay feel extra special. The hotel itself is stylish and cozy, with lots of character. Just a note: it is on the pricier side, and the traditional Dutch staircases are not for the faint of heart—so pack light! Overall, we loved every minute and would return in a heartbeat. Highly recommended for those wanting an authentic and unforgettable Amsterdam experience.

Stayed in July 2025

No serious complaints, and one has to keep in mind it is Amsterdam. So the steep steps to the room was to be expected in some way, as well as the tiny size of the room -- yet all in all it was comfortable.

The hotel is close to Amsterdam Central train station. It is beautifully located on Heerengracht, and has all necessary facilities. Staff are friendly and I was welcomed with a complimentary drink.

Stayed in June 2025

Found a big hair in the bathroom.

The bed was really comfy, the hotel is so stylish and fun. Staff were helpful and kind. Room was incredibly spacious for Amsterdam and location was gorgeous and convenient.

Stayed in June 2025

The stairs were very challenging. Not a good idea for an elderly person or anyone with a disability.

Location is fantastic!Staff v friendly and helpful!Air Con was excellent as v hot during our stay.

Stayed in June 2025

The bed was very hard.

The bar area is lovely. Staff were all fantastic.

Stayed in June 2025

The biggest issue was the noise. Every time a neighboring room closed its door—especially at night—it sounded so loud that it felt like someone was breaking into our room.

The room was charming, with an entrance right on the canal and decorated in classic Dutch style. One standout feature was the basketball hoop — my sons were delighted and used it all the time. Such a fun and thoughtful addition!

Stayed in May 2025