This is just my personal preference but the mattress was too soft for me to have a great night's sleep

I loved the hotel's location, ambience, breakfast options, room size & shower pressure. Our room overlooked the lake and park so we had a great view too.

Stayed in April 2024

Couldn’t work out how to lock balcony door but safe in room and inaccessible so wasn’t worried about leaving it open. Couldn’t work out how to turn balcony light off. Curtains blocked light but doesn’t seem very sustainable

Super clean room. Very comfortable bed. Upgraded to balcony room so lovely evening sitting out looking over the lake. Super shower - hot and powerful. Beside Mall for shopping and restaurants

Stayed in April 2024

I dislike having paper cups for making my own tea and powder creamer. Something becoming much too common in the city. That's my only gripe.

Room was a nice size. Thankful the window opened for some fresh air. Free Parking is great. Bed and bedding was good. Convenience to huge shopping centre with restaurants etc. Breakfast was good with lots of choices and a nice view over the lake.

Stayed in April 2024

many details inside the room need to be updated/repaired with respect to it's price and star-level: the sliding door towards balcony in our room couldn't be fully closed, even initially we were given a room where the sliding door couldn't move at all; the light at balcony was broken and the cover was missing; toilet room smelt; there is no mini refrigerator inside the room.

good location with short reachable distances by car, big room size, free parking

Stayed in April 2024

I couldn’t open the glass door to the balcony and I do like fresh air in my room. I couldn’t get the television to work

The bed was comfortable, the room was clean, the shower was very good and the room had a nice view of the lake. The staff were friendly and helpful

Stayed in April 2024

There needs to be a fridge, restaurant should be open till midnight, the balcony area looks neglected and dirty

Convenient location and free parking in front of the hotel

Stayed in March 2024

Nvt

Hotel is precies naast de Westfield Mall, ideaal

Stayed in February 2024

On the first evening Saturday, there was a lot of engine noise (deliberate revving of the engine coming from the Westfield / Hotel car park. This was less of an issue during the rest of the stay.

Room was comfortable the restaurant food was very good. I was able to settle my bill when I left meaning one receipt could be used for my expences.

Stayed in February 2024

The bedroom had low level lighting which made it a bit challenging at times.

The room which was tastefully decorated, comfortable and stocked well with tea and coffee had a balcony view over the lake. Breakfast was buffet style with plenty of choice (both hot and cold) and a good standard. The bar was a good place to relax and enjoy a drink after a busy day.

Stayed in December 2023

Sliding door was hard to open

Beautifully decorated, clean, friendly staff,

Stayed in October 2023

Fruit at breakfast

bedroom and shower

Stayed in September 2023

Do not check out late at night or no one will serve you at reception, we waited an awful amount of time before the staff showed up.

Stayed in July 2023

Nothing to mention

Spacious and clean room, good location next to the Mall of Netherlands.

Stayed in August 2023

Should have a mini bar and toiletries.

Stayed in August 2023

N/a

Convenient for me

Stayed in September 2023

Location too far from the centre

Next to a shopping centre so loads of good food choices

Stayed in August 2023

Location

Very modern and comfortable beds

Stayed in August 2023

De temperatuur in de hal was mij te warm en benauwd. ......................................................... vvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv

De kamer was goed. Ook het ontvangst was prima. ........................................................................................................................................................................................

Stayed in August 2023

The mattress was too soft. In the evening the light on the balcony was too bright (no on/off switch) until midnight - had to widely open the curtains in order to darken the room to get to sleep. Very noisy guests (shouting, yelling) in the hotel restaurant, that is on the left from all of the balconies :-(

Good connection to the highway & local traffic (trams 2, 6 to the city centre). Albert Heijn supermarket 100 m away, open even on Sundays (get ready to pay with cash only as they accept only NL bank cards). Free parking in front of the hotel.

Stayed in August 2023

warm with window closed. light and noise from Parking.

good location for my purposes

Stayed in August 2023

The hotel located to the shopping mall, nice clean room.

Stayed in June 2023

Excellent place to stay, suite room is perfect with lake view.

Stayed in June 2023

In summer the balconies (in most rooms but not all) can be opened. This can be potentially disturbing when the neighbours having shouting arguments till 3am, or smoking permanently, or having loud intercourse. I had the full menu last time. This is not the hotel to blame but I was simply unlucky. It will not change my very positive opinion about this hotel.

I have stayed quite a few times in this hotel and will come back again. It's not a pretty hotel from the outside, but it has been renovated some 1,5-2 years ago (I guess) and the rooms look actually very good for the value of the hotel. Good (but rather small) bathroom, clean rooms and corridors, and - bit subjective - very good comfy beds. I really appreciate the effort the staff makes to make the stay pleasant. I did not use the restaurant this time.

Stayed in July 2023

1) The lift needs maintenance as its door does not open/shut well: probably some greasing will help. 2) I noticed some empty glasses and bottles were left near a table next to the lift for some days. That will give guests a bad sign. 3) Trucks which bring food and beverages to the hotel park and keep their refrigeration/motors switched on for hours beneath the windows of guests. This may create a nuisance with guests. Find an alternative site for trucks unloading or loading: perhaps on Weigelia Street. Thanks for giving us a chance for feedback.

I liked the room. Spacious and well-designed. Good view. The staff were very helpful and educated. Keep it up.

Stayed in July 2023