Jaarbeursplein 24, Zuidwest, 3521 AR Utrecht, Netherlands
#26 of 43 hotels in Utrecht
Guests' ChoiceBased on 1697 hotel reviews
8.2Cleanliness
8.5
Comfort
8.6
Location
9.0
Facilities
8.4
Staff
8.7
Value for money
7.8
Free WiFi
8.2
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End of dialog contentReviewed: 19 April 2024
Derek
United KingdomNothing it was great
The hotel was clean& modern, our room also had a small fridge which was very useful. The staff all very polite & well trained. Would certainly stay here again.
Stayed in April 2024
Reviewed: 19 April 2024
Antoni
United KingdomToo hot.
Location and breakfast
Stayed in April 2024
Reviewed: 17 April 2024
Jelena
SwitzerlandThe towels were never changed, instead they were folded back dirty every day. The window can not be open and the AC is noisy. The shower head wasn't working properly.
Big room, comfortable beds and fast check in and check out. Good location, right next to the train station.
Stayed in April 2024
Reviewed: 16 April 2024
Paul
United StatesOverall, excellent. The 3am “false fire alarm” and evacuation was a bit of a shock, but these things happen if you travel often enough.
Comfortable, modern, “industrial chic”. Lots of options from a generous breakfast buffet. Overnight parking for bicycle a plus.
Stayed in April 2024
Reviewed: 16 April 2024
Chua
SingaporeThe lobby had 3 lifts but if you were standing at first one, you can't see if the last one had arrived.
The reception area was small but welcoming. It had welcome drinks, snacks and fruits. There was a little pantry (for purchases) if you need anything. I was given a corner room and it was large. Twin Room with a lounge chair. Able to work with the long desk. I liked it more that the room is not carpeted so it gave a real-clean feeling. The location was really near to the station.
Stayed in April 2024
Reviewed: 7 April 2024
John
United KingdomNothing, except perhaps bottle of water in the room on arrival.
Room was a very good size; staff at breakfast and reception are very helpful and approachable. Breakfast - good selection of hot and cold food and eggs done at your request. Walking distance from Utrecht Central station.
Stayed in April 2024
Reviewed: 7 April 2024
Jan
GermanyNo coffee machine in room, late checkout only for money (usually you simply offer it, if available and requested), no collaboration with parking garage.
Location, room size, bed size, clean, centrally located, calm, good breakfast, very friendly.
Stayed in April 2024
Reviewed: 2 April 2024
Vincent
NetherlandsThe seem to be incapable of generating invoices. It has been almost 5 days since I stayed in the hotel and still I haven't received the updated invoice after asking them several times. Big plus is that the hotel is located next to the station but the adjacent neighbourhood swarming with unfriendly hoodlums is something you have to take for granted.
The staff was friendly and courteous but they didn't seem very knowledgeable, see dislike below.
Stayed in March 2024
Reviewed: 1 April 2024
Cian
IrelandNothing
Very friendly staff, great location and very clean
Stayed in April 2024
Reviewed: 25 March 2024
Bartel
United Stateskey cards fail too easy. for me came at wrong time.. needed to run to room to get jacket for the rain with my transport waiting for me out front. couldnt enter my room and no time to fix card.
nice firm beds.
Stayed in March 2024
Reviewed: 24 March 2024
Alan
United KingdomLocation was perfect and the staff were very polite and helpful
Stayed in March 2024
Reviewed: 18 March 2024
Pierre
BelgiumNothing to mention.
Super breakfast buffet. Restaurant was also very good and personal very helpful. Location perfect for city center. A little too far for the « spoorwegmuseum »: we used our car to get there on Sunday morning.
Stayed in March 2024
Reviewed: 17 March 2024
Tomas
Czech Republici prefer fresh air over A/C and the windows cannot be opened in this hotel at all.. the price was fairly high too, but thats a standard in Utrecht I assume..
the breakfast was fantastic!!
Stayed in March 2024
Reviewed: 13 March 2024
Maria
United KingdomSound proofing of windows is not perfect, so noise from the street may disturb a lighter sleeper, if the room is facing the road and is on lower floors.
Very comfortable beds and pillows. Great variety of food for breakfast. Located conveniently near the train station. Heating stayed on when I was not in the room.
Stayed in March 2024
Reviewed: 10 March 2024
Katarzyna
PolandNeeds some restorations and general cleaning.
In the city centre. Good breakfast.
Stayed in March 2024
Reviewed: 4 March 2024
Sherman
NetherlandsBreakfast. Room. Service.
Stayed in March 2024
Reviewed: 2 March 2024
Chin
SingaporeThe complimentary drink for non-housekeeping should not be date restricted.
Location, spaciousness, cleanliness
Stayed in February 2024
Reviewed: 27 February 2024
Sturmino
ItalyComfortable, spacious rooms. Good breakfast
Stayed in January 2024
Reviewed: 25 February 2024
Andrea
ItalySmell of humid from bathroom
Position and amenities
Stayed in February 2024
Reviewed: 24 February 2024
Beverley
United KingdomNothing to not like
Lovely big room, clean and comfortable with all amenities - excellent food and staff friendly and helpful - perfect location for our trip - would definitely stay again !!
Stayed in February 2024
Reviewed: 21 February 2024
Citynomad
NetherlandsThe small fridge was noisy. Light from the hall came through between the door frame and the door and was in direct line to my side of the bed.
Big room for a family of three. Everything was there that we needed for one night. Most important was the location as we needed to catch an early train.
Stayed in February 2024
Reviewed: 20 February 2024
Ioanna
CyprusThe water in the shower was leaking outside so we had to put towels on the floor.
Excellent location, nice and friendly staff, very clean rooms.
Stayed in February 2024
Reviewed: 19 February 2024
Angelo
NetherlandsBreakfast is not included and a bit expensive but no more than others hotels
Strategic position, public spaces inside the hotel
Stayed in February 2024
Reviewed: 15 February 2024
Stefi
BulgariaBathroom was kinda cold, same as the room, but the shower kept it warm once turned on.
It was perfect!
Stayed in January 2024
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