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눉Bathroom sink could have been a little cleaner, and it would be great to have more hooks/towel bar for towels in the bathroom.
눇The owners of the hotel were super nice, and went out of their way to help us find a bike rental with an attachment so our son could ride (they called around to a few places, since local ones were all rented). The breakfast was very good, fresh scrambled eggs, bacon, sausage. Fresh baked croissants. Funky, charming place. Location was excellent!
눉When we arrived the room was really smelly and got worse and worse. When we complained they offered a 20% reduction or to change rooms. When we did change rooms they should have made those first two days free or reduced by the same 20%. They then put us in a room without any wardrobe at all! This meant that between four of us we had 6 coat hangers, that we tried to balance on a small tree type- hanger at the side of the room. Despite us booking a balcony this new room didn't have one. When we went to leave they didn't give us any discount and tried to charge us for parking a car despite us flying to Amsterdam and never once being in a car. On the first day we asked for a bicycle hire place and they sent us to one that was shut. I love Bergen but I won't be staying here again.
눇The staff were friendly although they were different almost every day. the breakfast was sort of ok too but it was the same choice every single day. The folk in the bar next door, Zusters, were lovely. I gather this place is linked to the hotel and is both warm and friendly.