The staff was super friendly and supportive, they even arranged a special surprise for my son on request and it made our stay even more special.

Stayed in May 2026

While the hotel itself was nice overall, there were two aspects that significantly affected our comfort. First, the “double bed” was actually made up of two single beds pushed together. Unfortunately, the mattresses kept sliding apart during the night, which made it quite uncomfortable for couples to sleep together. Secondly, we were disappointed with the sauna experience. The sauna rules clearly stated that swimsuits are not allowed, yet almost all guests entered wearing swimwear. As my partner and I were the only ones following the rules, it created a very awkward and uncomfortable situation for us. We believe the hotel should communicate these rules much more clearly — for example with larger signs and in multiple languages, not only Dutch — as many guests seemed unaware of them or decided to ignore them. With a few improvements in these areas, the overall guest experience could be much better.

The location was excellent.

Stayed in April 2026

I travelled by car and signs to the hotel car park would have been appreciated.

Everything was very good. Parking close by. Comfortable rooms. Very clean. Good location. Easy access to the town.

Stayed in March 2026

Breakfast was good, only omelette capacity too low, 30 min wait, this was not the Kok, he just had one Burnet to make omelette, not ready for high capacity!!

Location, room and terras

Stayed in April 2026

Room was a bit basic, but I had booked a "basic" room so was to be expected. Comfortable enough. Shower smelled a little musty.

Nice big pool in the spa, vegan yoghurt available at breakfast without having to ask, easy walk into town, bed was really soft and comfortable

Stayed in April 2026

The staff was very helpful and kind! We slept like babies the bed felt very comfortable, better than expected. The breakfast was really nice, a lot of option to choice from, also the pancakes were delicious!!!

Stayed in March 2026

It was a little dated in areas. The gym did not have a wide range of equipment and the pool jacuzzi was out of order for maintenance.

Brilliant location and really friendly staff who exchanged our room for a much nicer one on request.

Stayed in April 2026

Pleasant building close to town.

Stayed in March 2026

Dated property. So rooms could have been better

Facilities were superb

Stayed in March 2026

We were located across from the elevator which was pretty noisy at times with the amount of traffic using it.

We have been several times before and enjoy the spa facilities. It's a good distance from the centre

Stayed in February 2026

Breakfast didn't have much variety. However, it did taste good and egg chef made us great omelettes. Also, hotel was a bit overpriced

Pool was amazing. Staff were super friendly and beds were comfy

Stayed in December 2025

Nothing. It was the perfect choice for us.

The location, the old building style, the sauna and pool.

Stayed in October 2025

The rooms on the ground floor were very old and definitely in need of an upgrade. The beds were very soft and does not offer much support.

Close proximity to Christmas Markets and other amenities. Thermal facilities were a nice add on to the amenities offered.

Stayed in December 2025

Perfect and central.

Stayed in December 2025

The coffee in the bedroom was awful

The staff were so lovely and helpful

Stayed in November 2025

Breakfast is quite poor.

Bathroom was nice and spacious! Pool area was comfortable for the kids!

Stayed in December 2025

Arriving at 8pm, it was difficult to figure out where to park and how to get into the hotel. We then found the automated check in and were trying to figure that out with tired kids before we could find anyone to help. Once they were there though, they were super helpful and we were on our way!

The breakfast room and food were brilliant, and the kids enjoyed coming back to the hotel for a swim! Great to have a pool in a hotel so close to town. Location for visiting the Christmas markets was also fantastic!

Stayed in November 2025

the beds are very soft, but for one night not a problem

great friendliness from staff, beautiful view from the breakfast hall, good choices for breakfast, clean modern bathroom, beautiful surroundings, walk away from nice spots. I read about it needing restoration, but i think they prioritized well by having the bathrooms, swimming pool, sauna, breakfast hall all very renovated, leaving some old carpets en creaky stairs for later. it is charming in a way. very nice to be able to enter sauna-swimming pool until 00:00

Stayed in November 2025

Cleaning time

All staff were really friendly and helpful

Stayed in November 2025

The bed mattress was too soft. The room featured a small desk but no chair to use with the desk. There are no towels in the spa, and no bathrobe or slippers in the room. Given that the spa on the premised is one of the strong features of this hotel, this was disappointing. A bath robe and slippers can be borrowed at the reception for a payment of 15 euros.

We chose this hotel because of its spa. The spa itself was pretty good, although the steam room did not seem to work. The room was very small, however. We did not have a lot of luggage but I can imagine for a couple with two large suitcases it could be a problem. Breakfast was very nice and offered good choice of hot and cold dishes.

Stayed in October 2025

I would say the elevator sometimes forgets you pushed and is slow. The WiFi is functional but isn't optimal.

This hotel has all the facilities, comfort, friendly staff plus free parking for a very good price. The pool, parking and location is great.

Stayed in October 2025

Not much! Small issue such a front entrance, it didn't look like one!

The staff are amazing. Normally one or two members of staff are great but every single member of staff that I interacted with were just fantastic. Could not do enough for me.

Stayed in September 2025

The bed was really soft and hurt my back a lot. Breakfast was average in options.

Staff was friendly

Stayed in August 2025

The swimming pool and fitness areas, which the hotel offers are very dated and need an upgrade.

Lovely historical building, walking distance to the town centre.

Stayed in September 2025