Prins Hendrikplein 20, The Hague City Center, 2518 JC The Hague, Netherlands
#34 of 52 hotels in The Hague
Guests' ChoiceBased on 343 hotel reviews
8.1Cleanliness
8.6
Comfort
8.4
Location
8.9
Facilities
8.0
Staff
8.9
Value for money
7.9
Free WiFi
8.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 25, 2024
Jennifer
United KingdomNothing
Clean and comfortable with easy online check in and out
Stayed in March 2024
Reviewed: March 20, 2024
Adumobia
United KingdomI like the cleanliness and coziness of the room!
Stayed in March 2024
Reviewed: February 16, 2024
Defne
NetherlandsThe staff is not so smiley and don’t seem so interested
The atmosphere was pretty nice
Stayed in February 2024
Reviewed: February 12, 2024
Lex
NetherlandsThe water in the rain shower couldn't get away quick enough, so as a solo traveler it was fine but if someone else were to shower they would've had to wait a bit. Also the doors can use some cushioning when closing to prevent slamming.
Great location in the Zeeheldenkwartier. Ideal online key card for easy access to the building and room. Spacious double room at the back of the property and overall pretty quiet.
Stayed in February 2024
Reviewed: February 5, 2024
Júlia
SpainThe shower got a bit flooded.
Excellent reception at the hotel with a very warm welcome. Convenient to have a coffee machine available.
Stayed in February 2024
Reviewed: January 19, 2024
Mark
United KingdomHad some difficulty finding a space to stop, drop the luggage at reception, p/u garage token. Rather basic breakfast offer, missing option for a yoghurt an perhaps a piece of fruit.
Convenient location at walking distance from my party location. Room fit for purpose and comfortable. Decent coffee bean machine downstairs.
Stayed in January 2024
Reviewed: January 17, 2024
Ariane
NetherlandsVery pleasant area and close to the center of The Hague
Stayed in December 2023
Reviewed: January 10, 2024
Kurt
TurkeyThe room was narrower than I expected, so I had difficulty placing my suitcase and bag.
Hotel have environment fridenly policies and I can say that I liked this situation.
Stayed in November 2023
Reviewed: December 28, 2023
Suresh
BelgiumProvision of elevator lift would be better.
Location is good.
Stayed in December 2023
Reviewed: December 21, 2023
Shamina
South AfricaNothing
The location is perfect and very good comfort
Stayed in December 2023
Reviewed: December 21, 2023
Meritxell
SpainLate check in
They offer free bar of tea and coffee from 7am to quite late in the evening
Stayed in December 2023
Reviewed: December 15, 2023
Sophia
FranceNo breakfast
Location is perfect. Rooms are comfortable and clean. Free coffee is an amazing bonus!
Stayed in December 2023
Reviewed: November 26, 2023
Lorella
United States of Americaslightly too far from train station for those who like to walk
nice and very clean room. Good location
Stayed in November 2023
Reviewed: November 7, 2023
Maria
Spainroom decoration
It is a simple but appropiate hotel.
Stayed in September 2023
Reviewed: October 24, 2023
Dilka
Sri LankaRoom size and have to carry heavy bags on staircases
Staff is cooperative
Stayed in October 2023
Reviewed: October 18, 2023
Maarten
ThailandSmall room
Location and cleanliness
Stayed in October 2023
Reviewed: October 18, 2023
Heathermariebell
NetherlandsWould love a full length mirror somewhere. Weird not having one.
Stayed in October 2023
Reviewed: October 12, 2023
Stefan
MaltaClean and free coffee making facilities in lobby
Stayed in October 2023
Reviewed: October 9, 2023
Dariusz
PolandThe initial temperature was low
Location, remote access room
Stayed in October 2023
Reviewed: October 6, 2023
Justyna
LuxembourgToo high pillows
Birthday surprise!
Stayed in October 2023
Reviewed: September 22, 2023
Fedor
CanadaConstruction noise very near. Romantic, but narrow stairs with no elevator - a decent exercise for those with significant luggage.
Complimentary coffee. Additional direct entrance from street. A large supermarket nearby. Historical centre within walking distance.
Stayed in August 2023
Reviewed: September 12, 2023
Klaus
United Kingdomsomething went wrong with the digital key for the outside front and room door being sent to me - asking me to check in online - but indiciating there is also the option of checking in on arrival - which was 21.40 so I assumed some staff would be available to let me in. I was wrong. On the outside door was an automated message. IAsked a native speaker to listen for me. The phone numbers given there and on the communication were useless. I really started to panic. Another guest let me in through the front door. THe lesson is: ttry to call up the digital door key's symbol on your message. Don't relie on the front desk being staffed if you arrive after 7 or 8 pm.
Once I got hold of the plastic key I was alright. The location is very attrctive, fashionable bohemian. There are plenty of street side cafees and restaurants that give the area a tropical feeling on those hot days and nights of my visit . The number 17 tram doesn't stop outside the house, never worked out which is the nearest ,to walk towards Elandstraat/ Vondelstraat or to Zoutmanstraat.
Stayed in September 2023
Reviewed: August 28, 2023
Evaldas
LithuaniaVery nice district - lots of small shops and cafe. There is nice kitchen in the room. Personnel very helpful, though working hours a bit short
Stayed in August 2023
Reviewed: August 28, 2023
Daniela
RomaniaThe parking place. If you have a big car like a mercedes v classe then you will be able to enter but not to get out. I hit my car and my weels
Stayed in August 2023
Pertisau, Austria
Matala, Greece
Olds, Canada
Marrakesh, Morocco
Bierna, Poland
İzmir, Turkey
Graz, Austria
Dubai, UAE
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content