Reviews of Enter St Elisabeth Suites & Spa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
50 Mellomvegen, 9007 Tromsø, Norway
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Reviewed: August 18, 2025 · Stayed in August 2025
Verified reviewReviewed: August 17, 2025 · Stayed in July 2025
Verified reviewVery nice and spacious room, luxury, good location
Thank you so much, Martina! 🌟 We’re delighted you enjoyed the space, comfort, and location. Hope to welcome you back to Tromsø again soon! ❄️😊
Reviewed: August 6, 2025 · Stayed in June 2025
Verified reviewReviewed: July 11, 2025 · Stayed in July 2025
Verified reviewThe hotel is situated in a very calm area. Staff is friendly and helpful. Restaurant is top. The wellness-area and the swimming pool are new and clean. We could park our historic car in the garage. The rooms are well-equipped with a nice view on the fjord.
It would be helpful to add a sign visible form the street to guide arrival to the entrance of the hotel.
Thank you so much for your fantastic review! We’re excited to hear you enjoyed our location, friendly service, and our newly renovated wellness area and pool. It’s also wonderful to know that your experience in the restaurant and your room with a sea view met your expectations. We were happy to be able to provide secure garage parking for your beautiful historic car – it added a touch of elegance to our parking area! Thank you as well for the helpful suggestion regarding the sign. It’s a great point, and we’ll consider it to make arrivals even smoother in the future. We hope to welcome you (and your classic car) back again!
Thank you so much for your fantastic review! We’re excited to hear you enjoyed our location, friendly service, and our newly renovated wellness area and pool. It’s also wonderful to know that your experience in the restaurant and your room … Show more
Reviewed: July 7, 2025 · Stayed in July 2025
Verified reviewVery modern, light and comfortable. Exquisite pool. Stunning views from restaurant.
The whole pool/spa thing was confusing. I didn't understand why I needed to book the pool in advance as the whole establishment seemed empty. Anyhow, I had a swim when I was able to and it was divine but the steam room was cold and the hot tub was just hot water no bubbles so disappointing. With a pool this big I think it's better we can just come and go when it suits us rather than feeling locked into a time.
Thank you so much for your lovely review, Megan! 🌟 We are so happy to hear you enjoyed the comfort, views, and the pool. Your feedback about the spa and booking system is valuable – we’ll look into how we can make it clearer and more flexible. Wishing you an amazing cycling adventure ahead! 🚴♀️💫
Thank you so much for your lovely review, Megan! 🌟 We are so happy to hear you enjoyed the comfort, views, and the pool. Your feedback about the spa and booking system is valuable – we’ll look into how we can make it clearer and more flexib… Show more
Reviewed: June 28, 2025 · Stayed in June 2025
Verified reviewHotel facilities overall were very good, quality spar for the price and very friendly staff. Really good location too only 10-15 min walk to the center of Tromso. Suite rooms were spacious and the coffee machine was a nice bonus!
Maybe black out blinds for guest staying during the summer time as the sun doesn’t set.
Dear James, Thank you for taking the time to share your experience with us! We’re happy to hear you enjoyed our hotel’s facilities. Our team takes pride in being friendly and welcoming, and we’re glad that this made a positive impression. We appreciate your suggestion about adding blackout blinds. With the midnight sun illuminating Tromsø throughout the summer months, we understand that even high-quality curtains may not be sufficient for those sensitive to light. Your feedback is invaluable and will help us explore blackout blind options or enhanced window treatments to further improve our guests’ sleep experience during these bright months. Thank you again for choosing to stay with us and for sharing such thoughtful insights. We hope you will join us again when your travels bring you back to Tromsø!
Dear James, Thank you for taking the time to share your experience with us! We’re happy to hear you enjoyed our hotel’s facilities. Our team takes pride in being friendly and welcoming, and we’re glad that this made a positive impression. … Show more
Reviewed: June 28, 2025 · Stayed in June 2025
Verified reviewReviewed: June 28, 2025 · Stayed in June 2025
Verified reviewReviewed: June 24, 2025 · Stayed in June 2025
Verified reviewWell equiped kitchen . Adorable staff ( front desk and restaurant ) Excellent restaurant
Breakfast was very basic
Hi Asa, Thank you so much for your kind words! We are glad you enjoyed the restaurant and found our staff helpful and friendly. We appreciate your feedback about the breakfast and will consider it. Hope to welcome you back soon!
Reviewed: June 23, 2025 · Stayed in May 2025
Verified reviewWe stayed two nights mid of May there. Arriving at the main entrance you are passing the ongoing construction area. This happened in the wing where the restaurant and the Spa is placed. Unfortunately only one elevator was available and therefore also occupied by the workers, of course also not clean. Dust was everywhere which was not nice entering the spa with dirty shoes. As only about three couples stayed at this time the breakfast buffet was very small
Dear BS, Thank you for your feedback. We’re sorry to hear that your experience wasn’t ideal and appreciate your comments. Please note that we are striving to provide the best possible service despite the ongoing improvements, which is why we made sure to inform guests in advance about the construction. We truly hope to welcome you again once the renovations are complete for a much-improved stay.
Dear BS, Thank you for your feedback. We’re sorry to hear that your experience wasn’t ideal and appreciate your comments. Please note that we are striving to provide the best possible service despite the ongoing improvements, which is why… Show more
Reviewed: May 27, 2025 · Stayed in May 2025
Verified reviewSwimming pool in the morning, nice and quiet Nice attentions from the staff Appartement very cosy
The SPA area could be better: very loud in the area of swimming pool, they don’t have a sauna 😳 Please add a bedside table & lamp
Dear Lise, Thank you very much for your kind review and for taking the time to share your experience with us. We’re thrilled to hear you enjoyed the peaceful morning swim, the cleanliness, and the warm attentions from our staff. It’s wonderful to know the apartment felt cosy and comfortable during your stay! We also appreciate your constructive feedback regarding the SPA area and the bed. We’re sorry to hear about the noise and your comments are invaluable. We will certainly look into how we can enhance this area. Additionally, we will consider your suggestion to add a bedside table and lamp to improve comfort further. We hope to welcome you again soon and provide an even better experience! Warm regards, Enter St Elisabeth Suites
Dear Lise, Thank you very much for your kind review and for taking the time to share your experience with us. We’re thrilled to hear you enjoyed the peaceful morning swim, the cleanliness, and the warm attentions from our staff. It’s wonder… Show more
Reviewed: May 25, 2025 · Stayed in May 2025
Verified reviewBeautifully done rooms
Curtains were too thin, rooms should have blackout curtains
Dear Maria-Sylvia, Thank you so much for your lovely feedback and for your highlights! We also value your suggestion regarding blackout curtains and will be shared with our team as we continue working to improve the guest experience, especially during the bright summer months in Tromsø. It was a pleasure having you with us, and we hope to welcome you back again soon! Warm regards, Enter St Elisabeth Suites
Dear Maria-Sylvia, Thank you so much for your lovely feedback and for your highlights! We also value your suggestion regarding blackout curtains and will be shared with our team as we continue working to improve the guest experience, espec… Show more
Reviewed: May 23, 2025 · Stayed in May 2025
Verified reviewThe staff were incredibly helpful. They allowed for all requests with leaving large luggage items and late checkout.
Nothing it was perfect
Dear Stephanie, Thank you so much for your fantastic review! We're thrilled to hear that you had a perfect stay with us. It’s wonderful to know that our team could assist you with your needs. We always aim to make our guests feel as comfortable and cared for as possible. Your kind words truly mean a lot to us, and we hope to have the pleasure of welcoming you back again soon! Warmest regards, Enter St Elisabeth Suites
Dear Stephanie, Thank you so much for your fantastic review! We're thrilled to hear that you had a perfect stay with us. It’s wonderful to know that our team could assist you with your needs. We always aim to make our guests feel as c… Show more
Reviewed: May 14, 2025 · Stayed in April 2025
Verified reviewReviewed: May 13, 2025 · Stayed in May 2025
Verified reviewReviewed: May 5, 2025 · Stayed in May 2025
Verified reviewReviewed: May 3, 2025 · Stayed in May 2025
Verified reviewReviewed: April 23, 2025 · Stayed in April 2025
Verified reviewReviewed: April 21, 2025 · Stayed in April 2025
Verified reviewStaff were friendly and the hotel room was very clean and well maintained. The location was also very good as it took us only 15 minutes to walk to the centre of the town. The hotel provided free hot drinks and even though it was the machine dispenser, the drinks were very nice.
The breakfast was free and had a good selection but the hot food were never hot. The lady in the restaurant did not bother replenishing anything even though it was the busy time. Even for the basic things like juice, eggs, coffee and milk had ran out and had to wait for more than ten minutes for each one of these.
Dear Radhikumari, Thank you for sharing your experience with us! We're so pleased to hear that you enjoyed your stay overall, especially the cleanliness of your room, the friendly staff, and the convenient location. We're also glad you liked the complimentary hot drinks! We’re sorry to hear that your breakfast experience didn’t live up to expectations. Your comments about the temperature of the food and the delays in replenishment have been noted, and we’ve shared this feedback with our team to ensure improvements are made, especially during busy times. Thank you again for your helpful feedback – it helps us grow. We hope to have the opportunity to welcome you back for an even better stay in the future. Warm regards, Enter St. Elisabeth Suites & Spa
Dear Radhikumari, Thank you for sharing your experience with us! We're so pleased to hear that you enjoyed your stay overall, especially the cleanliness of your room, the friendly staff, and the convenient location. We're also glad… Show more
Reviewed: April 19, 2025 · Stayed in April 2025
Verified reviewReviewed: April 10, 2025 · Stayed in April 2025
Verified reviewStaff very helpful. Room lovely. Breakfast delicious. Spa and sauna great.
I like a hot shower & could not get it hot enough despite trying everything. The room heating also seemed slightly cool. We were not used their light switches so switching on lights was a trial. (Thats an us problem) . The very slight difference in floor levels in the unit saw a couple of stubbed toes.
Dear Jennifer, Thank you so much for your lovely review! We're happy you enjoyed your stay, especially the helpful team, the delicious breakfast, and the relaxing spa and sauna. We appreciate your kind words and helpful feedback. We're sorry to hear the shower and room heating weren’t quite warm enough for your liking. We’ll certainly look into that. And yes, those light switches can be a bit of a learning curve! Thanks as well for the heads-up about the floor-level difference. We’ll see what we can do to make things a bit more toe-friendly. We hope to welcome you back again soon, and we’ll be here with a warm shower and an even warmer welcome waiting for you! Best regards, Enter St. Elisabeth Suites & Spa
Dear Jennifer, Thank you so much for your lovely review! We're happy you enjoyed your stay, especially the helpful team, the delicious breakfast, and the relaxing spa and sauna. We appreciate your kind words and helpful feedback. We&… Show more
Reviewed: April 7, 2025 · Stayed in April 2025
Verified reviewReviewed: April 5, 2025 · Stayed in March 2025
Verified reviewVery nice hotel, helpful and extremely nice staff. Great buffet breakfast. Suite was spacious and comfortable with all required amenities. We enjoyed the spa that has an inner pool and received a very good massage. Great stay!
Nothing
Dear Diego, Thank you for your amazing review and rating! We are thrilled that you had such a comfortable stay. We truly appreciate your kind words and recommendation, it means a lot to us! We hope to welcome you back for another fantastic stay in the future. Best regards, Enter St Elisabeth Suites & Spa
Dear Diego, Thank you for your amazing review and rating! We are thrilled that you had such a comfortable stay. We truly appreciate your kind words and recommendation, it means a lot to us! We hope to welcome you back for another fantastic … Show more
Reviewed: April 4, 2025 · Stayed in April 2025
Verified reviewThe staff were so helpful with everything we needed. Our apartment was spotless when we arrived, which was great. It also had everything we could've asked for and plenty of room to spread out. We were really comfortable during our stay. Would definitely recommend!
Dear Handoko, Thank you for your amazing review and rating! We are thrilled that you had such a comfortable stay and that our team could assist with everything you needed. We truly appreciate your kind words and recommendation, it means a lot to us! We hope to welcome you back for another fantastic stay in the future. Best regards, Enter St Elisabeth Suites & Spa
Dear Handoko, Thank you for your amazing review and rating! We are thrilled that you had such a comfortable stay and that our team could assist with everything you needed. We truly appreciate your kind words and recommendation, it means a… Show more
Reviewed: March 31, 2025 · Stayed in March 2025
Verified review