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Reviews of Scandic Victoria 4 stars

Storgata 84 B, 2609 Lillehammer, Norway

#10 of 12 hotels in Lillehammer

Guests' Choice

Review score

Based on 899 hotel reviews

7.6

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.1

  • Location

    8.6

  • Facilities

    6.9

  • Staff

    8.3

  • Value for money

    7

  • Free WiFi

    8

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Showing 1 - 73

  • Reviewed: 2 September 2018

    5.8
    Two things, first location and secondly a fair breakfast.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    This property needs a lot of work to upgrade it, paint peeling, dark, poor lighting, etc. staff never talks, never greets guests. No amenities provided in the rooms, and in our hallway that has steps up and down, someone continually turns off the hallway lights at night making it extremely difficult to maneuver steps.

    Two things, first location and secondly a fair breakfast.

    Stayed in August 2018

  • Reviewed: 9 August 2018

    7.5
    Good spot for downtown Lillehammer
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    Signs were not very helpful in getting to the location

    Excellent central location, very good breakfast selection, free parking out front. Room was big but hotel itself is somewhat dated

    Stayed in August 2018

  • Reviewed: 2 July 2018

    5.8
    Just ok
    • With a pet
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was too hot and the bed was way to uncomfortable for my taste. My neck hurts after sleeping in it. Ended up sleeping on the floor with the overmatress

    Friendly staff

    Stayed in July 2018

  • Reviewed: 22 May 2018

    7.1
    Irons did not work.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Irons did not work. Take away breakfast for early morning check out was not helpful. Juice boxes and some fresh fruit and warm rolls would have been nice to take to the airport @ 0400

    Stayed in May 2018

  • Reviewed: 3 April 2018

    9.6
    The breakfast was delicious with a great range of choices,...
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast was delicious with a great range of choices, the beds comfortable and the bathroom spacious with nice products provided. The staff were excellent, approachable and friendly.

    Stayed in April 2018

  • Reviewed: 29 March 2018

    8.8
    The best breakfast buffet in town
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights

    The entrance lobby is a bit outdated and the carpet dirty. It does not give a very good impression.

    Location is perfect: close to everything. The breakfast buffet is the best in town. Fridge in the room is a great bonus. The beds are very comfortable.

    Stayed in March 2018

  • Reviewed: 26 March 2018

    7.5
    Cheap and convenient if not spectacular
    • Leisure trip
    • Group
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms look dated and in general the hotel needs to be modernised

    Staff were friendly, good location and easy to get to the slopes for skiing. Despite the dated rooms they were comfy

    Stayed in March 2018

  • Reviewed: 2 March 2018

    9.6
    The location was excellent, walking distance to shops and...
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights

    The location was excellent, walking distance to shops and bars. The breakfast was fabulous, spoilt for choice, cake and scrambled eggs, what more could you ask for!

    Stayed in February 2018

  • Reviewed: 26 February 2018

    8.3
    Good value for money.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights

    The interior is quite basic and there are no things like coffee/tea making facilities, extra toiletries, etc. One of the heaters was broken which meant it kept heating the room on full speed all day/night with no possibility of turning it off. Opening the window meant you kept waking up in the middle of the night because the bar next door would throw out glass in the backyard container.

    Friendly personnel and a big breakfast buffet. Short walk to the station and right around the corner of the main street. Perfect for a weekend of skiing in Hafjell, the bus leaves in front of the train station.

    Stayed in February 2018

  • Reviewed: 25 October 2017

    6.7
    Too noisy for a good night's sleep
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights

    No air-conditioning. All rooms are faced towards a street where trucks unload their goods all night long. Too noisy for a light sleeper like me. Had to close the windows to get some peace and quiet, but that meant sacrificing air quality.

    Decent breakfast buffet, free Wi-Fi. Walking distance to trains and buses.

    Stayed in September 2017

  • Reviewed: 28 July 2017

    4.5
    Not enough parking in lot even though they advertise parking.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Not enough parking in lot even though they advertise parking. We had to park on the street a block away. Asked for a city map and reception responded they had run out. Hotel is run down. Worst of our two month trip in Sweden, Denmark, and Norway. My wife was trying to check us and was standing in line. A man stepped in front of her and when my wife mentioned it to reception was told, that they know that man. Rude,rude, rude.

    Stayed in July 2017

  • Reviewed: 27 July 2017

    3.8
    DON'T STAY HERE!!!
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We were initially put into a very small room, the windows were rotting, we were close to the kitchen area & food smells were in the room. We complained & asked for another room as the room did not meet the specifications shown on the website! Eventually we were offered another room (photographs attached) the room was located above a noisy bar. The bedroom was dark & some lighting did not work. The whole hotel is shabby the stairwell is black with damp. I could go on, but suffice to say we were intending to stay a second night on our return journey in two weeks time. We have cancelled that room & booked elsewhere. I paid before I viewed the room, which was a lesson learnt. If I'd have viewed the room first I would have left. Booking.com should drop this hotel. It was appalling!

    Breakfast was very good, plenty of choice for all tastes

    Stayed in July 2017

  • Reviewed: 18 July 2017

    6.3
    The location, right on the main street, with free front...
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    The rooms need a good refurbishing and the balconies seen to. The armchair was torn.

    The location, right on the main street, with free front parking, a luxury in Norway. Breakfast was plentiful. the lobby is vast and nice.

    Stayed in July 2017

  • Reviewed: 14 July 2017

    6.7
    Staff was very helpful, and breakfast was plentiful and...
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Sofa in room was in dismal, unusable condition and ventilation in room was poor. Parking was very challenging-- sparse to start with, then many patrons took 2 spaces because of sloppy parking, which reduced availability even further. Carpet in lobby badly needs to be torn out! Stick with wood floors, like in the rooms.

    Staff was very helpful, and breakfast was plentiful and varied.

    Stayed in July 2017

  • Reviewed: 30 June 2017

    7.5
    The breakfast was an amazing spread!
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    The room was a little outdated. Clean and comfortable but just not modern.

    The breakfast was an amazing spread!! Highly recommend you take advantage of this.

    Stayed in June 2017

  • Reviewed: 17 September 2018

    3.3
    desaster
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    first room they offered had an arm chair with badly damaged upholstery!

    nothing

    Stayed in September 2018

  • Reviewed: 10 September 2018

    9.6
    Grand Hotel.
    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 1 night

    Grand Hotel. Slightly older than new which I prefer.

    Stayed in September 2018

  • Reviewed: 11 August 2018

    10
    Great team!
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Great team! Great view and very beautiful rooms!

    Stayed in July 2018

  • Reviewed: 11 August 2018

    6.7
    Not enough pillows, not minibar, not water kettle,
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Not enough pillows, not minibar, not water kettle,

    Stayed in August 2018

  • Reviewed: 11 August 2018

    8.3
    Fantastic location. A positive stay, no negatives.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights

    Great location.

    Stayed in July 2018

  • Reviewed: 7 August 2018

    6.7
    The breakfast choice was excellent
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 3 nights

    The whole place needs a bit of a face lift. The corridors are very depressing like an institution.

    The breakfast choice was excellent

    Stayed in July 2018

  • Reviewed: 1 August 2018

    6.3
    the hotel seemed very old.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    the hotel seemed very old.

    Stayed in July 2018

  • Reviewed: 30 July 2018

    8.3
    The bed was comfortable, there was a little balcony, and the...
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    The bed was comfortable, there was a little balcony, and the breakfast was very nice.

    Stayed in July 2018

  • Reviewed: 22 July 2018

    9.6
    Perfect location in city centre
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    Perfect location in city centre

    Stayed in July 2018

  • Reviewed: 25 March 2018

    9.6
    everything
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights

    bed mattress is loose and uncomfortable and the single bed was too small.

    everything

    Stayed in March 2018

  • Reviewed: 13 March 2018

    9.2
    The staff treated me really well and were very friendly.
    • Solo traveller
    • Standard Single Room
    • Stayed 8 nights
    • Submitted via mobile

    The staff treated me really well and were very friendly.

    Stayed in March 2018

  • Reviewed: 12 March 2018

    6.3
    Good
    • Leisure trip
    • Group
    • Standard Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Easy to go to the center of town and Håkons hall. Good transport to Birkebeiner stadion.

    Stayed in March 2018

  • Reviewed: 27 February 2018

    9.2
    Great breakfast, location and price
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights

    Great breakfast, location and price

    Stayed in February 2018

  • Reviewed: 4 February 2018

    5.4
    Too noisy room just above the nightclub.
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    Too noisy room just above the nightclub... Disappointing getting such a room. I believe because booking.com I get a second rated room.

    Stayed in February 2018

  • Reviewed: 12 December 2017

    8.3
    Great breakfast!
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    Great breakfast!

    Stayed in December 2017

  • Reviewed: 28 November 2017

    7.5
    As “Scandic” categorie hotel needs a renovation !
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    As “Scandic” categorie hotel needs a renovation !

    Breakfast !!

    Stayed in November 2017

  • Reviewed: 2 October 2017

    7.1
    One night in Lillehammer
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    The hotel needs an upgrade.

    Stayed in September 2017

  • Reviewed: 1 August 2017

    9.6
    Great breakfast and a bathtub.
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast and the bathtub.

    Stayed in July 2017

  • Reviewed: 3 May 2017

    5.8
    old
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    old

    old

    Stayed in April 2017

  • Reviewed: 26 March 2017

    4.6
    Location - Lillehammer
    • Business trip
    • Group
    • Standard Single Room
    • Stayed 1 night

    Tiny room; bed and pillows too soft (personal preference)

    Location - Lillehammer

    Stayed in March 2017

  • Reviewed: 20 March 2017

    6.7
    My complaint was a spot light outside the hotel that was...
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights

    My complaint was a spot light outside the hotel that was shining into my bedroom it was visible even with the curtains shut

    Stayed in March 2017

  • Reviewed: 20 March 2017

    10
    Very friendly and helpful
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Very friendly and helpful

    Stayed in March 2017

  • Reviewed: 24 October 2016

    7.5
    Good hotel
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast and rooms.

    Good clean rooms.Ok size.Friendly staff.Very good breakfast..

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 20 March 2016

    4.6
    The breakfast was good.
    • Business trip
    • Solo traveller

    The receptionist came off as rude; no welcome upon arrival, she didn't look up from her computer when I approached the front desk and absolutely no smiles. It actually put me off for the entire duration of my stay! Poor service! The air in the room was stail. Ventilation was poor. Had to air out the room upon returning to the hotel every evening. No electrical outlets by the bed. Hairdryer worked for 2 mins only. The TV was too dark: you can't adjust the settings/brightness of the screen

    The breakfast was good. The room was always cleaned well. Location convenient.

  • Reviewed: 1 March 2016

    9.2
    The breakfast buffet had a fantastic choice.
    • Leisure trip
    • Family with older children

    The car park was icy

    The breakfast buffet had a fantastic choice. The staff sorted out the problem booking com had created when they had booked us as 2 people instead of 4,

  • Reviewed: 8 October 2015

    5.8
    The only good point of this hotel is the breakfast.
    • Business trip
    • Solo traveller

    very old and sad hote! The smalest bed I have ever seen...

    The only good point of this hotel is the breakfast... There is very limited options in Lillehammer...

  • Reviewed: 4 October 2015

    7.9
    Perfect location.
    • Leisure trip
    • Family with older children

    Parking could be tricky but we lucked out. Facility could be updated a bit.

    Perfect location. The central location makes it easy to walk everywhere. Breakfast had a great assortment.

  • Reviewed: 19 August 2015

    5.8
    Right at the town centre.
    • Leisure trip
    • Couple

    Building is quite dated. Random steps that make pulling luggage somewhat challenging. Limited parking space.

    Right at the town centre. Large rooms. Big breakfast spread.

  • Reviewed: 11 August 2015

    5.0
    Pleasant staff at the front desk
    • Leisure trip
    • Couple

    The hotel is in very poor state, in desperate need of renovation. We had a water leaking from the bathtub drainage flooding all the bathroom. Old and ugly rooms.

    Pleasant staff at the front desk

  • Reviewed: 7 August 2015

    9.6
    The ladies at the reception.
    • Leisure trip
    • Couple

    The ladies at the reception. From start to finish, absolutely fantastic people. very professional, very helpful, very nice, just beautiful. Very good breakfast, very good and professional, hard working personnel.

  • Reviewed: 16 July 2015

    7.1
    This hotel badly needs renovation.
    • Leisure trip
    • Couple

    This hotel badly needs renovation. The price/quality ratio is below the standard set by Scandic. Hope they can fix it asap. Breakfast is great, though.

  • Reviewed: 13 June 2015

    7.9
    Great location.
    • Leisure trip
    • Couple

    Our room was street-side so lots of traffic and pedestrian noise with the windows open (most of the night).

    Great location...EXCEPTIONALLY friendly staff. Excellent breakfast. Free parking (but get there early). Hotel is showing its age on the outside but room was clean and comfortable. Easy walk to many restaurants and shops.

  • Reviewed: 19 May 2015

    5.8
    Location of Hotel, w-fi very good, breakfast very good.
    • Leisure trip
    • Couple

    Room a little sparce and dated, no safe or coffee and tea making facilities in room.

    Location of Hotel, w-fi very good, breakfast very good. Staff very friendly.

  • Reviewed: 23 February 2015

    9.2
    I always stay at this hotel when I am in Lillehammer.
    • Business trip
    • Solo traveller

    I always stay at this hotel when I am in Lillehammer. The staff is always nice, the rooms are clean and the location is perfect. The breakfast is very good :)

  • Reviewed: 10 February 2015

    5.8
    Its clean
    • Leisure trip
    • Couple

    When we arrived ar 15 we were told the room was not ready. After waiting for 15 minutes we asked how long they expected the wait to be so we could do something. the receptionist then went to sort the room out in 2 minutes which she could of done before the wait. The room was clean but had a horrible view of a trash dump and like the hotel said "the best things in life are not free" when charging for a cofe.

    Its clean

  • Reviewed: 7 January 2015

    6.7
    good location, nice views, helpful service and breakfast was...
    • Leisure trip
    • Couple

    Room was a little small, but clean. Billows not good. Hotel was very cold in public areas; lobby and breakfast-room etc.

    good location, nice views, helpful service and breakfast was ok.

  • Reviewed: 19 May 2016

    7.1
    Location, staff, breakfast
    • Business trip
    • Solo traveller

    Really old looking hotel, would need a freshing up. The temperature in the room was really high.

    Location, staff, breakfast

  • Reviewed: 17 May 2016

    8.3
    Fantastic location and great staff
    • Leisure trip
    • Family with young children

    A bit worn, but well kept

    Fantastic location and great staff

  • Reviewed: 4 April 2016

    9.6
    Great breakfast!
    • Leisure trip
    • Family with young children

    Parking out front is real disorderly. Gave up and parked elsewhere.

    Great breakfast! Great location!

  • Reviewed: 21 February 2016

    10
    ○ Excellent hospitality
    • Business trip
    • Solo traveller

    ○ Excellent hospitality

  • Reviewed: 17 February 2016

    8.8
    Perfect location!
    • Leisure trip
    • Family with older children

    Perfect location! Can walk to anything. The pub attached has great food and drink. Amazing breakfasts!!!!

  • Reviewed: 11 February 2016

    7.5
    Breakfast.
    • Business trip
    • Solo traveller

    Loading and transportation of snow, 3-4 timmar in the middle of the night. Very laudly. Impossible to sleep.

    Breakfast.

  • Reviewed: 4 February 2016

    8.8
    Breakfast buffet was very good.
    • Leisure trip
    • Couple

    Breakfast buffet was very good.

  • Reviewed: 19 January 2016

    8.8
    fair price, good location in central Lillehammer
    • Leisure trip
    • Solo traveller

    fair price, good location in central Lillehammer

  • Reviewed: 4 January 2016

    7.5
    Great breakfast and very good position!
    • Leisure trip
    • Group

    Great breakfast and very good position!

  • Reviewed: 28 December 2015

    8.8
    Friendly reception staff , nice breakfast , good overall...
    • Leisure trip
    • Couple

    Friendly reception staff , nice breakfast , good overall service

  • Reviewed: 6 December 2015

    6.7
    The hospitality off the staff
    • Business trip
    • Solo traveller

    The noise

    The hospitality off the staff

  • Reviewed: 24 November 2015

    8.3
    Very good and varied breakfast.
    • Leisure trip
    • Couple

    Very good and varied breakfast. Nice staff. Good location.

  • Reviewed: 15 September 2015

    6.3
    the location, parking available
    • Leisure trip
    • Couple

    the room! very old furniture, no air condition, the breakfast - good products but seem the staff lost control

    the location, parking available

  • Reviewed: 25 August 2015

    7.9
    Location is just across a supermarket and behind a shopping...
    • Leisure trip
    • Couple

    it's a bit of a struggle to get car park space as the they are limited

    Location is just across a supermarket and behind a shopping street

  • Reviewed: 24 August 2015

    5.8
    Location was good and a bonus factor was that there was...
    • Leisure trip
    • Group

    Location was good and a bonus factor was that there was carparking available.

  • Reviewed: 19 August 2015

    5.4
    Location and breakfast
    • Leisure trip
    • Family with older children

    Very old... Narrow bed.

    Location and breakfast

  • Reviewed: 18 August 2015

    10
    every thing
    • Leisure trip
    • Group

    nothing

    every thing

  • Reviewed: 9 August 2015

    9.6
    Everything was great
    • Leisure trip
    • Couple

    Nothing

    Everything was great

  • Reviewed: 10 July 2015

    6.7
    Breakfast was amazing.
    • Business trip
    • Solo traveller

    Room was hot, but it was a hot day too.

    Breakfast was amazing. Lot to choose from.

  • Reviewed: 30 June 2015

    9.6
    The outstanding breakfast and the comfort of the bed.
    • Leisure trip
    • Couple

    The outstanding breakfast and the comfort of the bed.

  • Reviewed: 26 June 2015

    7.5
    Location, breakfast, comfort of room, parking place
    • Leisure trip
    • Group

    Incompetent employee at the reception

    Location, breakfast, comfort of room, parking place

  • Reviewed: 16 March 2015

    7.9
    Very convenient for station, though entrance slightly...
    • Leisure trip
    • Solo traveller

    Nothing. Thought it was all good.

    Very convenient for station, though entrance slightly difficult to find. Easy check in and helpful front desk.

There are also 32 reviews without text. These impact the overall review score.

Showing 1 - 73

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