Location, staff, good restaurant, wide room

Stayed in April 2024

Perhaps room service could be a little quicker

Professional staff great facilites and wondrful location.

Stayed in April 2024

The AC wasn’t strong at all in my room but somehow it didn’t feel stuffy! The WiFi in the room was terrible though! There is a gym but equipments are quite old. Also AC was never on and it was tooooooo hot to workout in there. I was told it opens at 8-10pm? But they did say they can open it any time for guests, Guests just have to let them know which I found that was nice!

My room was spacious! There were toiletries (shampoo, slippers, flip flops (so you could use them for the pool on the 8th floor)

Stayed in April 2024

I'm a repeat customer at this hotel. But during my most recent stay, I had booked the room for total of 4 nights, but they only ended up booking it for 3 nights. And we got a phone call 1 hour before our check out time about "clearing the room" (their word, paraphrased), at this time we are still under the impression that we have 1 more night here. The tone of the person calling me on the phone sounded a little rude which took me aback because the staff had been courteous to me until then.

The serving staff is very good at what they do, and courteous. Breakfast is pretty decent. Location is excellent.

Stayed in March 2024

Not knowing to ask for coffee at breakfast

Welcoming, willingness to please.

Stayed in April 2024

OK - good selection

Stayed in April 2024

Excellent breakfast options, very friendly and attentive staff, great room amenities, quiet room, amazing value

Stayed in April 2024

No tour advice or booking facilities

Location and modern style of the hotel and room

Stayed in March 2024

Nothing.

This was my second stay and it was the best hotel I stayed in in Kathmandu. Couldn’t recommend highly enough.

Stayed in February 2024

The rooftop pool and spa.

Stayed in March 2024

Nothing.

This hotel was wonderful, very comfortable and very clean. The rooftop bar with the pool was very nice to lounge in for drinks and chilling. The staff were fantastic, they couldn’t do enough. You even get an extra room service call early evening to see if you need extra towels, toiletries or water which is above and beyond. They helped me book a taxi to and from Nargakot. The location was close enough to the bustle of Thamel but in a quiet location which made it feel like an oasis of calm. Breakfast had a good selection particularly the omelette station and the juice shots and yoghurt. As a solo female traveller I felt very safe and comfortable.

Stayed in February 2024

Second time at Mulberry. All was perfect

Stayed in February 2024

Off a narrow alley, 20 min drive from airport with good/low traffic.

Awesome extensive breakfast buffet or packed "to go" breakfast boxes, airport shuttle, large clean rooms, luggage storage, hot strong showers, good soap, lots of toliet paper, helpful desk staff, great spa and massage services, nice rooftop deck and bar, beautiful endless pool on roftop, close to shopping and central Kathmandu, overall a wonderful place to stay

Stayed in November 2023

Nothing

Everything

Stayed in November 2023

Nothing

Great location but quiet. Roof top pool lovely even in winter

Stayed in November 2023

Very good SPA service.

Stayed in November 2023

Nothing

Location, room size, cleanliness, service

Stayed in October 2023

I did’nt stay longer.

It was beyond my expectation. The staff was awesome,room was very comfortable, in room dining service was fantastic and food was very tasty.What impressed me the most was some fresh fruits and sweet treats nicely plated and kept for me, that was a nice suprise tho i could not eat the fruits but it was a sweet gesture. Hats off to the staff.

Stayed in October 2023

Came to Mulberry to pamper myself after my trek. Did not disappoint. It is a luxury haven in the midst of the chaos of Thamel! Lovely spacious room, hot shower, clean and comfortable, brilliant staff, even has a sauna and infinity pool.

Stayed in October 2023

It was all great.

This hotel is really lovely, the rooms are fantastic, the rooftop infinity pool is amazing, breakfast buffet was fab. I have only good things to say about this stay.

Stayed in September 2023

With infinity pool, and open air lounge!

Stayed in September 2023

Value for money , location, friendly staff

Stayed in September 2023

Nothing

We stayed at the hotel Mulberry for 8 days-long enough to rate it appropriately. And I can use only superlatives to evaluate top-notch service the hotel staff provided. The location is central, yet far from hustle and bustle of this vibrant and chaotic city. The freshness of products at breakfast was amazing and besides, the Kimbo restaurant enabled us to have dinner at the property and thus avoid eating out, which might be an issue of concern in a city like Kathmandu. The hotel definitely deserves to be ranked as a five-star one.

Stayed in September 2023

Airport pick up and early arrival is great when you arrive early in the morning at Kathmandu airport. Also connecting rooms for family!

Stayed in September 2023