171 Queen Street, 1010 Auckland, New Zealand
#31 of 176 hotels in Auckland
Guests' ChoiceBased on 1657 hotel reviews
8.6Cleanliness
9.1
Comfort
9.2
Location
9.4
Facilities
8.7
Staff
9.2
Value for money
8.4
Free WiFi
9.3
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End of dialog contentReviewed: 22 April 2024
Noreen
New ZealandRoom small. Bed to soft. No bar or restaurant.
Great central location. Friendly helpful staff.
Stayed in April 2024
Reviewed: 22 April 2024
Alejandra
ChileAll the staff at the front desk and the housekeeping was so nice al welcoming. The location is great aand the room was very comfortable
Stayed in March 2024
Reviewed: 21 April 2024
Lmp98
New ZealandNot something we didn't like, but for info for others: note that the main entrance is tucked up a side street and there were a lot of roadworks in the area at the time, we ended up coming in through a door on Queen Street and going through the back way (this isn't a bad thing, just for info).
Excellent location, right in the centre and walking distance to the waterfront. Very friendly staff.
Stayed in March 2024
Reviewed: 21 April 2024
Kuo
New ZealandHousing keeping needs to be improved. I found broken glass on the floor in the room as shown in the photo.
The staff were very friendly and the location was excellent. The room was clean, spacious, and comfortable. Paid parking services were available.
Stayed in April 2024
Reviewed: 20 April 2024
Gregory
New ZealandIt was clean great customer service always willing to help
Stayed in March 2024
Reviewed: 19 April 2024
James
New ZealandMy room didn’t get serviced.
Good modern hotel. Good size rooms and a good central location.
Stayed in April 2024
Reviewed: 17 April 2024
Rithyreach
New ZealandEverything
Stayed in April 2024
Reviewed: 16 April 2024
Morgan
United Kingdom$200 bond. Notice of this.
Very clean great service and comfortable. Great central location and close to Spark Arena
Stayed in April 2024
Reviewed: 14 April 2024
Li
TaiwanSingle Beds too soft !
Location,and parking
Stayed in April 2024
Reviewed: 11 April 2024
Rosa
United KingdomThe restaurant was closed.
Excellent room and hotel, perfect central location. The receptionists were very helpful an nice.
Stayed in March 2024
Reviewed: 10 April 2024
Kristine
AustraliaThere was nothing on TV. Would have been nice to have some other channels.
The property was an excellent choice for 3 couples with the adjoining apartments. It was very conveniently positioned to everything in the city. We ate out every day for lunch so enjoyed the convenience of a kitchen at night. A couple of salad bowls would have been nice.
Stayed in April 2024
Reviewed: 10 April 2024
L
New ZealandLifts are being upgraded, long waits sometimes.
Central location. Nice staff.
Stayed in April 2024
Reviewed: 9 April 2024
Primal
AustraliaThe Parking was listed as available on site...it didnt say that it will be charged. However on checking in they quoted $45. This is totally misleading and felt cheated. If you are charging for parking it should specificaly state that parking is available at a fee and we should be able get the rate along with the room rate.
Stayed in April 2024
Reviewed: 9 April 2024
Mary
New ZealandA few oddities in the set-up. It is an apartment with self-catering, but (for example) a frying pan but no spatula. Knives were impossibly blunt, almost unusable. Service requests took a long time (24 hours) to fulfill. These are only minor points. Overall, it is a great place and I would certainly stay there again.
Great location, comfortable. Mostly very well-appointed. Nice gym and pool.
Stayed in April 2024
Reviewed: 5 April 2024
Madelaine
New ZealandThe breakfast was not 10% cheaper it's like that for everyone.
Stayed in April 2024
Reviewed: 5 April 2024
Amanda
New ZealandI may have gotten confused when booking and didn't realize that the room we booked only had a Queen bed, but the staff were able to change our room for a King bed. Thank you :)
Stayed in April 2024
Reviewed: 2 April 2024
Rosa
United KingdomEverything. Excellent hotel, very good value for money. Very helpful staff
Stayed in March 2024
Reviewed: 2 April 2024
Jay
United StatesWonderful hotel great for exploring the restaurants and shops of central Auckland by foot.
Stayed in March 2024
Reviewed: 2 April 2024
Marinda
New ZealandGood location with clean facilities
Stayed in January 2024
Reviewed: 1 April 2024
Shirley
AustraliaThe restaurant was closed and there was limited places to go and eat within a short walk.
Location was perfect. The pool was great.
Stayed in March 2024
Reviewed: 31 March 2024
Lowe
New ZealandEverything was great
Stayed in March 2024
Reviewed: 31 March 2024
Denis
GermanyVery centrally located, friendly and helpful front desk
Stayed in March 2024
Reviewed: 31 March 2024
Brenda
United StatesThe onsite restaurant is closed (temporarily?).
The hotel's location is perfect right on Queen Street and close to shops and restaurants. It is just a few blocks away from the wharf and City Tower, short walk. The hospitality at the hotel was superb.
Stayed in March 2024
Reviewed: 29 March 2024
Grace
TaiwanNon
Good location and human service
Stayed in March 2024
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