91 Luxmore Drive, 9600 Te Anau, New Zealand
#32 of 32 hotels in Te Anau
Guests' ChoiceBased on 750 hotel reviews
6.4Cleanliness
7.4
Comfort
7.3
Location
7.7
Facilities
6.3
Staff
8.1
Value for money
7.1
Free WiFi
6.6
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End of dialog contentReviewed: 28 December 2023
Suzy
New ZealandRun down ,poor parking
Great location
Stayed in December 2023
Reviewed: 26 December 2023
James
FijiBeds need changing. Rooms are a little warm in summer. Perhaps fans would be good.
Christmas morning all guests were treated to a free cooked breakfast.
Stayed in December 2023
Reviewed: 26 December 2023
Jitesh
AustraliaVery congested.
Stayed in December 2023
Reviewed: 23 December 2023
Abhroneel
AustraliaI didn't like the beds at all , they were not comfortable, and the rooms were stuffy to and no air conditioning, amd once we opened the windows got some flies and bugs come in , was quite uncomfortable. The bathroom could use some touch up too. Also room service was opt in which we didn't realise and , they only changed our towels once during our stay.
The location was good , close to town centre and the staff was great and helpful, they even waited for us after hours to check in , we had 4 nights here and had planned a lot of activities.
Stayed in December 2023
Reviewed: 22 December 2023
Giulia
New ZealandThere are no plugs in the bathroom, and one side of the bed has no bedside table. The bathroom door was faulty. Our room had no wardrobe, despite plenty of room for one.
It is a nice hotel with all the comforts and a good location to reach the city center and Milford Sound.
Stayed in December 2023
Reviewed: 20 December 2023
Donald
New ZealandFirst we had booked a downstairs room and were offered an upstairs room on arrival. They changed this but first room we were in was downstairs and water came through the ceiling. Was told no one was upstairs and heater had leaked. We were shown another room straight away though. TV was pathetic, 4 channels covered in static, no Sky. Wifi was one bar in our room, very very slow. Family in another room had same issues. Paid $25 each for cooked breakfast. Was a luke warm buffet, but certainly plenty of food. Very nice family running the place though.
Location
Stayed in December 2023
Reviewed: 18 December 2023
Lesley
United Kingdombed was tight gainst the wall and milk in fridge was out of date.
Stayed in November 2023
Reviewed: 17 December 2023
Hwee
SingaporeCleaniness
Stayed in December 2023
Reviewed: 16 December 2023
Lukose
AustraliaThe place was very dated I think it needs a refurbishment
Stayed in December 2023
Reviewed: 15 December 2023
Alexander
United StatesBetter WIFI
Stayed in December 2023
Reviewed: 14 December 2023
Maggie
AustraliaFly screens on the windows. I left the windows open, but worried about mosquitoes and bugs. There wasn't the ability to adjust the thermostat. Luckily the temperature of the room was fine. The shower curtains could do with a bit of a clean, and the door was difficult to close unless I slammed it shut.
The room was as expected, you get what you pay for. Cheap and ok for my purposes. The birds nesting on the balcony were cute.
Stayed in November 2023
Reviewed: 12 December 2023
Sharon
New ZealandThe outside of the premises was grotty. There was no signage for this building. Parking not in front of the unit. No toaster. Television reception poor. Location away from the township.
Beds were comfortable. Room temperature good. Decent sized electric jug. Nice towels and sheets.
Stayed in December 2023
Reviewed: 11 December 2023
Karanbir
AustraliaCleanliness, bathroom had spider and webs. Walkway leading to room carpet spells bad. Cutlery wasn't clean. No lift or service for baggage on level 2 rooms.
Location and accessibility.
Stayed in December 2023
Reviewed: 11 December 2023
Jiping
AustraliaPosition
Location is good
Stayed in December 2023
Reviewed: 8 December 2023
Catherine
United KingdomRubbish shower. Should have been Mountain View but wasn’t. Very tired fixtures and decor Breakfast was self service but was not warm at all
Comfortable bed , clean
Stayed in December 2023
Reviewed: 8 December 2023
Lesley
AustraliaVery run down outside of the rooms. Property sort of looks abandoned. Hallways smelt like mould. Shower head sprayed water badly.
Easy parking. Quiet.
Stayed in December 2023
Reviewed: 8 December 2023
Shahrzad
United KingdomThe shower was badly designed and taking a shower was very messy. The hotel smells badly of damp, especially the reception. The carpets covering the stairs were torn in many spots and the hotel corridor looks like a prison.
The location was good and the staff were friendly.
Stayed in December 2023
Reviewed: 1 December 2023
James
AustraliaGreat little stay at Te Anau. Enough for a stay for 2 nights to visit Milford Sound and Glowworm Caves :)
Stayed in November 2023
Reviewed: 1 December 2023
Lee
New ZealandOutdated and needs an upgrade. The area both inside and outside was unkempt. The grounds could be cleaned up with little effort, carpet needs replacing.
Comfortable clean bed,
Stayed in November 2023
Reviewed: 27 November 2023
Graham
New ZealandNo plug for sink
Value for money
Stayed in November 2023
Reviewed: 27 November 2023
Heather
New ZealandThe noise Over night through the wall presuming a fridge or some small motor running G was very disruptive when trying To sleep
Easy access clean and tidy
Stayed in November 2023
Reviewed: 25 November 2023
Vivian
AustraliaDoes not look like the pictures, very run down.
Staff were nice, room was ok.
Stayed in November 2023
Reviewed: 24 November 2023
Sara
New ZealandThere's no getting around that the hallway carpets need to be ripped up and the drains cleaned, dampness resolved. There's a slight smell in the halls and bathroom (bedroom ok). Over-liberal use of air freshener does not really help. I aired out the room immediately to get rid of the intense artificial flower smell and declined servicing for the four nights I was there in case they sprayed again. Can someone with millions please make this wonderful place into the hotel or hostel that it could be? I could imagine it full of people if all the facilities were working and the dampness sorted.
The staff are all so lovely, everyone had a smile and was helpful. The room was clean and modern with a little kitchenette (jug, fridge), tea, milk. Bed comfortable, nice and quiet, felt safe, a 10 minute walk into town, lots of parking. While I saw comments about the run down nature of the hotel, I actually enjoyed this quirky aspect. It has a 'faded glory' vibe, with interesting abandoned areas to explore and I saw a guy with paint doing some sprucing up so perhaps they're on the up. Lovely wooden bannisters and large windows, mid-century style. My room had a sliding door and balcony so lots of airflow.
Stayed in November 2023
Reviewed: 21 November 2023
Caroline
New ZealandHaving a better outdoor area or being able to open sliding door would have been helpful.
The room had been upgraded and was warm, tidy and very clean.
Stayed in November 2023
Reviewed: 20 November 2023
Sarah
AustraliaThe fact that I was under the impression that I was going to have a room with a view as per my booking description but ended up looking at the carpark. I asked if I could have another room knowing that they were not fully booked and was told that would not be possible.
The laundry
Stayed in November 2023
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