13 Mull Street, 9372 Glenorchy, New Zealand
#5 of 7 hotels in Glenorchy
Guests' ChoiceBased on 24 hotel reviews
8.6Cleanliness
9.6
Comfort
9.2
Location
9.7
Facilities
8.5
Staff
9.1
Value for money
7.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 24
Reviewed: April 6, 2024
Willem
United KingdomBit expensive but superb location and accomodation
Stayed in February 2024
Reviewed: February 1, 2024
Scott
New ZealandAkin cafe staff accessing the laundry / storage area behind a locked door in the house. Dishwasher not working.
Location is great
Stayed in January 2024
Reviewed: January 25, 2024
Ferdinand
New ZealandBasically nothing, maybe a bit pricey.
Everything! - nice and clean house + beautiful view of the mountain.
Stayed in December 2023
Reviewed: December 13, 2023
Janette
AustraliaIt would of been perfect if there was a coffee machine
Stayed in December 2023
Reviewed: March 21, 2022
Allan
New ZealandSupplied my own
Stayed in March 2022
Reviewed: October 15, 2021
Cushla
New ZealandWe loved our stay here. It was peaceful, comfy with excellent amenities. The location is just perfect : right next to the lake, the cafes and just next to a beautiful lakeside walk. The spa was lovely. I would love to have stayed longer.
Stayed in October 2021
Reviewed: August 15, 2021
Maria
New ZealandLocation
Stayed in August 2021
Reviewed: August 2, 2021
Wendy
New ZealandThe spa pool cove was very heavy and replaced as we departed. We were in the room where you went outside to get to the lounge and kitchen. A light on our deck would have been good.
Beautiful location. Breakfast not included
Stayed in August 2021
Reviewed: July 25, 2021
Simon
New ZealandWonderful location great facilities
Stayed in July 2021
Reviewed: May 23, 2021
Jen
New ZealandWarm and comfortable, in a great location!
Stayed in May 2021
Reviewed: April 30, 2021
Chris
United KingdomHot water tank! Hot water turned off by accident and took a very long time to re-heat.
Breakfast and location both very good. Enjoyed using the spa pool. Kitchen and lounge well equipped. Glenorchy is a fantastic setting.
Stayed in April 2021
Reviewed: April 28, 2021
Teekz
New ZealandThe outside lights by the spa pool wasn't working.
The privacy and the location.
Stayed in April 2021
Reviewed: February 1, 2024
Nicholas
United KingdomThe aircon doesn't work properly, we both tried but even with lowered temperature setting and maximum fan settings there was barely a trickle of luke warm air. Consequently, even though we pulled close the curtains during the daytime , when we were out , to keep out the sun, the evenings in the lounge and dining room were sauna-like. There are no insect grills on any of the windows, so you can't open for ventilation at night! The main dishwasher didn't clean properly. There was old food in one of the cupboards. No coffee machine! One breakfast tea bag in situ that smelt like it had been in the jar for months. Having to ask for our one free cup of fresh coffee per day felt mean and Oliver twist like. The ' designer furniture was ergonomically challenging( unless you are under 5 foot nothing...)too low and deep to be practically comfortable. Our duvet had no cover on it and looked clean but had quite a few visible stains. Clean, spacious. Friendly cafe staff but for us this is not ' Boutique' standard accomodation. We've honestly stayed in better serviced and more comfortable ( and very much cheaper) motels.
Clean. Spacious.
Stayed in February 2024
Reviewed: January 10, 2022
John
New ZealandVery expensive
Stayed in January 2022
Reviewed: October 2, 2022
Vanessa
New ZealandThere are no comments available for this review
Stayed in October 2022
Reviewed: July 12, 2022
Greg
AustraliaThere are no comments available for this review
Stayed in July 2022
Reviewed: June 23, 2022
Aaron
New ZealandThere are no comments available for this review
Stayed in June 2022
Reviewed: November 13, 2021
Jenny
New ZealandThere are no comments available for this review
Stayed in November 2021
Reviewed: November 5, 2021
Geoffrey
New ZealandThere are no comments available for this review
Stayed in November 2021
Reviewed: October 28, 2021
Gordon
New ZealandThere are no comments available for this review
Stayed in October 2021
Reviewed: October 25, 2021
Sophia
New ZealandThere are no comments available for this review
Stayed in October 2021
Reviewed: September 12, 2021
John
New ZealandThere are no comments available for this review
Stayed in September 2021
Reviewed: March 19, 2023
Emma
New ZealandThere are no comments available for this review
Stayed in March 2023
Showing 1 - 24
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content