72 Leach Street, 4310 New Plymouth, New Zealand
#14 of 31 hotels in New Plymouth
Guests' ChoiceBased on 507 hotel reviews
8.6Cleanliness
9.2
Comfort
9.0
Location
9.2
Facilities
8.8
Staff
9.4
Value for money
8.9
Free WiFi
8.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 24, 2024
Jane
EgyptI stay here regularly. Perfect location, price point and room has everything I need. Noticed some new linen and other upgrades this visit.
Stayed in April 2024
Reviewed: April 21, 2024
Amanda
New ZealandParking for the truck safely
Staff were very accommodating as we got stuck on the road but they made sure we were on and gave my brother the room key just in case . We did get there earlier than thought and the staff member who greeted us was friendly and so amazing I twill stay there again if necessary
Stayed in March 2024
Reviewed: April 21, 2024
Jason
New ZealandNothing! Only that we couldn’t stay longer 😊
Really friendly welcome. Gave us a lot of information on local things to see and places to visit. One of the most informative experience I’ve had. Large space and nicely set out room.
Stayed in April 2024
Reviewed: April 21, 2024
Stu
New ZealandClose to town centre, beach, park
Stayed in April 2024
Reviewed: April 10, 2024
Richard
New ZealandLot of traffic noise at times.
Breakfast was excellent and location handy to town ad amenities.
Stayed in April 2024
Reviewed: April 9, 2024
Belinda
New ZealandVery clean tidy and comfortable. Felt safe.
Stayed in April 2024
Reviewed: April 7, 2024
Jacqueline
New ZealandDaily service not done Did not replenish what was stated in booklet
Close to everything
Stayed in April 2024
Reviewed: April 1, 2024
Maclean
New ZealandOver all a great place to stay,parking easy,handy to everything in walking distance
Stayed in March 2024
Reviewed: April 1, 2024
Glen
New ZealandNothing to complain about
Everything was perfect
Stayed in April 2024
Reviewed: March 31, 2024
Arash
New ZealandNothing special. If I want to say a couple of items: Bed was a bit too soft for me. Lack of a kitchen sink so hand washing basin was used to fill the jug.
Location is great, close to everything! kind staff, helpful and great hospitality to give guests some Easter chocolate eggs:) Nice & clean: room and bathroom were clean, the room aroma was nice. Shower water pressure was one of the best ever in whole country 😊
Stayed in March 2024
Reviewed: March 30, 2024
Angela
United KingdomThat I hadn't booked a few nights there.
Walkable to town centre with lots of shops and places to eat. A bit further to gorgeous sea front and coastal path. Room exceeded expectations in all aspects. Great facilities and very clean. Lovely friendly owner pointed out things to see and do and was very helpful. Will be back.
Stayed in March 2024
Reviewed: March 29, 2024
Tony
New ZealandBed was to soft
Locality was great
Stayed in March 2024
Reviewed: March 26, 2024
Filippo
United KingdomNo charging point for electric cars
Great staff, friendly and knowledgeable.
Stayed in March 2024
Reviewed: March 15, 2024
Gnattus
AustraliaClean, comfortable, and quiet! I had a wonderful stay here. Great location, easy to walk to some popular sites. Super friendly and helpful staff, thanks for your recommendations, Naomi! The room had everything I needed and the bed was super comfortable. Would absolutely stay here again.
Stayed in March 2024
Reviewed: March 14, 2024
Chris
New ZealandNo sink in the bathroom
Stayed in March 2024
Reviewed: March 11, 2024
Jane
EgyptGreat location
Stayed in March 2024
Reviewed: March 10, 2024
Werner
AustraliaNoise from nearby business activity which is clearly outside the control of the motel owners.
Warm reception and very helpful staff. Comprehensive continental breakfast. Room is very clean, comfortable and functional. Location worked very well for the purpose of my visit. Would be happy to stay there again.
Stayed in March 2024
Reviewed: March 3, 2024
Murray
New ZealandLocation location
Stayed in February 2024
Reviewed: February 23, 2024
Kathryn
United KingdomNothing that I can think of
Lovely and clean, helpful manager telling us where the restaurants were
Stayed in February 2024
Reviewed: February 21, 2024
Rebecca
New ZealandNothing
Close to shops/ amenities I flew in early in the morning and the staff were amazing letting me use my room for a few hours to get ready for work
Stayed in February 2024
Reviewed: February 19, 2024
Judith
New ZealandNo dislikes. Delivered as advertised.
Very central, but not too noisy. Easy walk to the sea, and central city. Clean and tidy, and all ready on arrival.
Stayed in February 2024
Reviewed: February 17, 2024
Yiu
New ZealandLocation is Good
Stayed in February 2024
Reviewed: February 16, 2024
Taingahue
New ZealandItchy woolly blankets
Stayed in January 2024
Reviewed: February 14, 2024
Moira
New ZealandCar parks are a little tight. But you get that in most places these days.
Our room was very clean we noticed it as soon as we walked in the door. Modern and a nice atmosphere. Bed was super comfy. The staff were all friendly and helpful. Lovely and central but surprisingly quiet. Would be happy to recommend to stay here if looking for a central location at a good affordable price.
Stayed in February 2024
Mrągowo, Poland
Marrakesh, Morocco
Mississauga, Canada
Soldotna, USA
Playa Migjorn, Spain
Angoville-au-Plain, France
Reken, Germany
Daventry, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content