171 – 179 Frankton Road, 9300 Queenstown, New Zealand
Based on 1904 hotel reviews
7.8Cleanliness
8.3
Comfort
8.3
Location
8.7
Facilities
7.8
Staff
8.7
Value for money
7.7
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: September 15, 2023
Elaine
AustraliaOur outdoor hot tub did not work, we reported it and facilities didn’t show. we paid a premium for this and we were unable to use it which was disappointing and no follow up call from reception.
We are returning guests, lovely apartments, clean, comfortable and spacious
Stayed in August 2023
Reviewed: August 31, 2023
Mohd
MalaysiaStunning view.
Stayed in August 2023
Reviewed: August 31, 2023
Yuxiang
Chinathe room is clean and comfortable
Stayed in August 2023
Reviewed: August 27, 2023
Bronwen
New ZealandWe loved the great location, amazing views, comfortable beds, gas fire and spa on the giant deck
Stayed in August 2023
Reviewed: August 27, 2023
Ken
New ZealandBetter range of Sky channels
Did not have the breakfast
Stayed in August 2023
Reviewed: August 25, 2023
Pauline
New ZealandThe room clean wasn’t great, changed towels and made beds but that was it - making of beds was not great. Noise on upper floors late at night kept us up. Sink in master bedroom didn’t drain very well and floorboards lifting in kitchen. Probably needs some maintenance.
The view is amazing. Good location on the bus route to CBD, about 20 mins walk to town. Good size room and two bathrooms is fantastic. Staff were lovely and a complimentary shuttle to town was a bonus. Parking easy and safe under the property.
Stayed in August 2023
Reviewed: August 25, 2023
Rosanna
New ZealandNo windows to ventilate the rooms while sleeping, only can open doors to deck.
Good location on the lake, nice walk into town. Clean, warm, amazing views. Lovely staff
Stayed in August 2023
Reviewed: August 24, 2023
Brianna
AustraliaIn desperate need of a facelift. The room furnishings and decor are so out dated. The TV in the bedroom didn’t work and was from 1991.
Great location, spectacular views
Stayed in August 2023
Reviewed: August 22, 2023
Dean
AustraliaLack of quality cooking equipment
Great location, view was amazing
Stayed in August 2023
Reviewed: August 19, 2023
Lucy
AustraliaSpectacular views, easy access into town on either the hotel shuttle or local buses
Stayed in August 2023
Reviewed: August 18, 2023
Beau
New ZealandThe beds are not meant for tall people, there were some noticeable burn marks up the wall from prior usage
The view was nice, close to town
Stayed in August 2023
Reviewed: August 18, 2023
Rob080
AustraliaOur room was basically part of a bigger suite that had been locked off - so it lacked soundproofing from the room next door. I could hear everything that was going on. Room facilities were poor, I'm not sure that a kettle and a toaster really cut it these days - a microwave and a coffee-pod machine would have been very helpful. Parking was quite hit and miss, and if you arrived late you may not have gotten a spot. Lastly, the bedroom door had plain glass panels, making it useless for privacy or light-blocking purposes. I kinda expected more than we got, but it did the job.
View over the lake was lovely, the location was good - a long-ish but do-able walk in to the CBD (15-20 mins). Room heating was nice and effective.
Stayed in July 2023
Reviewed: August 17, 2023
Jia
Australiafacilities are not very new
Good location and views
Stayed in August 2023
Reviewed: August 17, 2023
Haydyn
AustraliaIt’s dated, some of the plumbing didn’t work properly and we found rubbish from previous guests under the furniture, which is fine but with a toddler can be a bit worrying.
The location was great! Short walk into town and easily access all of the major sites.
Stayed in August 2023
Reviewed: August 17, 2023
Elizabeth
New ZealandWould have been great if there was a communal spa to use if you weren't in a room that came with one...
View, room and location were all excellent!
Stayed in August 2023
Reviewed: August 16, 2023
Tasha
AustraliaUnderground carpark driveway has a blind corner, had a couple of near misses even whilst going slowly. Would be helpful to have a mirror of sorts.
Beautiful location, nice and spacious room. Very close to town whilst still remaining peaceful
Stayed in July 2023
Reviewed: August 15, 2023
Steph
AustraliaThere are a number of maintenance issues like the tap falling apart, the bifold door was broken so had to carefully bring back. It is showing it's age and will be closed for full renovations early 2024.
The view from the balcony courtyard was amazing. It was 20 minute walk from QT central along the Lake. Most of the time we walked and if we needed a taxi only $12-$14. The kitchen allowed us to cook meals as well.
Stayed in August 2023
Reviewed: August 14, 2023
Neroli
New ZealandSmall bathrooms
Location and views
Stayed in July 2023
Reviewed: August 13, 2023
Family
AustraliaNot enough kitchen utensils, equipment or basic supplies.
Large rooms, good heating and magnificent views.
Stayed in August 2023
Reviewed: August 12, 2023
Sawanee
New ZealandVery good location fews minute to city and airport Nice and clean good view and lot of facilities
Stayed in August 2023
Reviewed: August 12, 2023
Xiaolong
New ZealandFacility was too old as out of date
Location and view
Stayed in August 2023
Reviewed: August 10, 2023
Jack
AustraliaViews and homely rooms
Stayed in August 2023
Reviewed: August 8, 2023
Chiyo
New ZealandLots of areas are getting worn out. For that money we expect refurbished facility.
The location and the size of unit.
Stayed in August 2023
Reviewed: August 8, 2023
Waterford
Australia-
Fantastic reception staff, great views, convenient shuttle bus and comfortable bed
Stayed in August 2023
Reviewed: August 3, 2023
Qiong
AustraliaThe view from the room is good.
Stayed in July 2023
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