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  5. Reviews of Rydges Lakeland Resort Queenstown

Reviews of Rydges Lakeland Resort Queenstown This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

38-54 Lake Esplanade, 9300 Queenstown, New Zealand

#77 of 82 hotels in Queenstown

Guests' Choice

Review Score

Based on 2479 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.0

  • Location

    9.1

  • Facilities

    7.3

  • Staff

    8.6

  • Value for money

    7.1

  • Free WiFi

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 29, 2024

    6.0
    Great location but the hotel could do with an update and its facilities are limited.
    • Leisure trip
    • Family with young children
    • Lake View Family Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The lake view family room was very small despite having a separate lounge area. The very low ceilings and the massive shared balcony with tall concrete balustrade meant we could not really see the lake from our room - so disappointing as we paid extra for a ‘lake view family room’. The bedside tables were tiny - no room to even put your book or phone on it, and no near access to a power point either. We booked for 3 people but the staff only gave us 2 towels every time they cleaned our room, so we had to ask for towels which is tricky cause no one ever answered our call in reception, and the reception desk was unattended a lot of the times.

    Location was great.

    Stayed in March 2024

  • Reviewed: March 27, 2024

    7.0
    Great for a short stay - best location
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    No mushrooms with the big breakfast - was a very average breakfast . Music terrible in the breakfast room

    Fabulous location and views of the lake

    Stayed in March 2024

  • Reviewed: March 26, 2024

    7.0
    Comfortable stay.
    • Leisure trip
    • Solo traveler
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    Road noise in the lake facing M rooms.

    Location and the bar

    Stayed in March 2024

  • Reviewed: March 26, 2024

    8.0
    Loved the location and car parking
    • Leisure trip
    • Couple
    • Lake View King Room
    • Stayed 2 nights

    Shower over the bath

    Standard hotel room layout

    Stayed in March 2024

  • Reviewed: March 25, 2024

    6.0
    Staff weren’t friendly dis interested
    • Leisure trip
    • Travelers with friends
    • Lake View Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Staff

    Location

    Stayed in March 2024

  • Reviewed: March 24, 2024

    8.0
    Great stay
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights

    Our room had a beautiful view of the lake and the walk into the main area in Queenstown was flat and easy.

    Stayed in March 2024

  • Reviewed: March 20, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • One-Bedroom Suite with Lake View
    • Stayed 4 nights
    • Submitted from a mobile device

    Small bathroom with no storage. Our room located at the end of a hall that had an exit door to the back street. Very noisy with people existing through this door. A sign indicating to close door quietly would be good.

    Small of room and location. Very easy to walk to restaurants and attractions.

    Stayed in March 2024

  • Reviewed: March 19, 2024

    8.0
    Good I am coming back again!
    • Business trip
    • Group
    • Standard Room
    • Stayed 3 nights

    Car park size

    Lake view family unit. View, room size, location, staff friendly

    Stayed in January 2024

  • Reviewed: March 18, 2024

    8.0
    Very enjoyable
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent

    Stayed in February 2024

  • Reviewed: March 17, 2024

    6.0
    I had a pleasant stay and slept well.
    • Leisure trip
    • Solo traveler
    • Standard Room
    • Stayed 2 nights

    My room was on the ground floor, it was tired and noisy at times as it was near the main road and entrance to the car park, pickups and deliveries.

    Lovely location overlooking the lake and very good access to the town.

    Stayed in March 2024

  • Reviewed: March 17, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Standard Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Noisy from adjoining door between rooms and street

    Great location

    Stayed in March 2024

  • Reviewed: March 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Lake View King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great

    Stayed in February 2024

  • Reviewed: March 16, 2024

    6.0
    Good location, small room - rubbish shower
    • Leisure trip
    • Couple
    • Lake View King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Tiny room, rubbish shower - low pressure, small head and difficult to adjust temperature. Small outdoor pool

    Location

    Stayed in March 2024

  • Reviewed: March 16, 2024

    8.0
    great location comfortable accomodation.
    • Business trip
    • Solo traveler
    • Standard Room
    • Stayed 1 night

    traffic noise from the main road

    Great view, easy check in, friendly staff

    Stayed in March 2024

  • Reviewed: March 15, 2024

    7.0
    Really nice staff very clean and tidy place nice view of the lake
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Would preferred a a room not so high up

    Nice clean and tidy, good distance from town

    Stayed in March 2024

  • Reviewed: March 14, 2024

    7.0
    Location of the hotel perfect. The view marred by a balcony that didn't seem to serve any purpose.
    • Leisure trip
    • Family with young children
    • Lake View Family Room
    • Stayed 2 nights

    Bar upstairs hugely expensive.$12 for sparkling water. outrageous price. Upgraded to a larger room for three females. It was cramped. Sofa bed took up any sitting space. Not much room around the beds for cases etc

    Check in and location excellent. Staff were helpful with extra bedding for sofa bed.

    Stayed in February 2024

  • Reviewed: March 13, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Lake View King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Great location, very comfortable bed , very clean , food and staff where great 😊

    Stayed in March 2024

  • Reviewed: March 12, 2024

    6.0
    Very over priced for the level of accommodation.
    • Leisure trip
    • Couple
    • Lake View King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms are very small and cramped, crying out for an update and the late check-in of 3pm is annoying.

    It’s a fairly good location, close to the town centre and with good views of the lake.

    Stayed in March 2024

  • Reviewed: March 12, 2024

    7.0
    Accommodation was satisfactory and would stay again.
    • Leisure trip
    • Couple
    • Lake View King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Staff slow to respond when waiting for service, facility a little worn but acceptable.

    Great location

    Stayed in March 2024

  • Reviewed: March 4, 2024

    8.0
    Pleasant stay close to town with lake views
    • Leisure trip
    • Couple
    • Lake View King Room
    • Stayed 3 nights

    Rooms need a bit of an update

    Location and views are good

    Stayed in February 2024

  • Reviewed: March 3, 2024

    8.0
    Great view from the room. Nice walk towards the shops.
    • Leisure trip
    • Family with young children
    • Lake View Family Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Location was great. No issues with parking. Staff was helpful and polite.

    Stayed in February 2024

  • Reviewed: March 3, 2024

    7.0
    Good location, old facilities
    • Leisure trip
    • Couple
    • Lake View Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Shower and bathroom in desperate need of a refresh. The water pressure was dismal, very hard to wash hair or flush toilet plus no toilet brush or ventilation. The general place needed a spruce up, customer service was missing but other than that it was good.

    Location was good, bed and pillows were comfortable. The party lift was fun. The daily room clean was also good

    Stayed in February 2024

  • Reviewed: March 2, 2024

    8.0
    Great for one night or longer stay
    • Business trip
    • Solo traveler
    • Lake View King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Clean meat and tidy plus walking distance to town

    Stayed in February 2024

  • Reviewed: February 27, 2024

    8.0
    Nice place to stay and convenient
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 7 nights
    • Submitted from a mobile device

    The room was a little dated

    The property was located approximately 5 min walk from town which was enjoyable to walk every morning

    Stayed in February 2024

Showing 1 - 25

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