83 Symonds Street, 1140 Auckland, New Zealand
#38 of 175 hotels in Auckland
Guests' ChoiceBased on 2173 hotel reviews
8.5Cleanliness
9.1
Comfort
9.1
Location
8.7
Facilities
8.9
Staff
8.9
Value for money
8.1
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 18, 2024
Kelly
New ZealandNothing
Facilities well kept great swimming pool, Gym Food was excellent. Comfortable Bed.
Stayed in April 2024
Reviewed: April 18, 2024
Gloria
New ZealandBeautiful room very well appointed very comfortable bed.
Stayed in April 2024
Reviewed: April 17, 2024
Jon
United KingdomWiFi coverage was an issue.
Restaurant was excellent.
Stayed in March 2024
Reviewed: April 17, 2024
Bryant
United States of AmericaService.
Stayed in April 2024
Reviewed: April 16, 2024
Wanita
New ZealandTook ages to get checked in, staff were slow
Rooms were clean and good size
Stayed in February 2024
Reviewed: April 16, 2024
Laung
New ZealandNothing everything was good
The facilities were so amazing and qualities were good
Stayed in April 2024
Reviewed: April 15, 2024
Cathy
New ZealandLocation
Stayed in April 2024
Reviewed: April 15, 2024
John
New ZealandStayed before
Excellent staff Rooms were awesome Food was amazing
Stayed in April 2024
Reviewed: April 15, 2024
Tracy
United KingdomNothing, everything was good
Lovely hotel, clean comfortable very nice great location staff very friendly and helpful
Stayed in April 2024
Reviewed: April 15, 2024
Jennifer
New ZealandOne small thing - first weekend of school holidays so pool area super busy
Quiet, great value and quality linen
Stayed in April 2024
Reviewed: April 14, 2024
Jessica
New ZealandNo bubble bath and the bath empties whilst you’re in it. Speakers in bathroom should connect with the TV so you can watch a movie in the bath.
The room was luxurious and we could see the TV from the bath
Stayed in April 2024
Reviewed: April 14, 2024
Sheree
New ZealandVery clean staff were great , breakfast at eight was amazing
Stayed in April 2024
Reviewed: April 14, 2024
Katie
New ZealandThis is a return and the parking is still valet only which is good but can take a while especially during peak times
Location, amenities, staff and facilities
Stayed in April 2024
Reviewed: April 14, 2024
Jin
New ZealandNot much
The staff was friendly and the bed was comfortable.
Stayed in April 2024
Reviewed: April 13, 2024
Michele
New ZealandWe waited for over an hour for our car !!!
Room service and breakfast was great
Stayed in March 2024
Reviewed: April 12, 2024
Elana
New ZealandThe WIFI was a bit slow and one of the 2 lamps in the room did not work. There was also no tissues, lotion or conditioner in the shower. The pool tiles were peeling off and could snag your swimsuit/hair No parking available until July 2024
My stay at the Cordis was alright. My room was fairly standard and clean.
Stayed in April 2024
Reviewed: April 11, 2024
Kimberley
New ZealandNothing
Very fancy hotel, staff very accommodating and professional, everyone was really nice and happy. We got to upgrade our room for very cheap when we were checking in which included the vip club lounge free buffet breakfast in the morning which was so delicious! Our room had an awesome view of the sky tower and harbour bridge! Was a great experience I didn’t want to leave ! Will definitely book here next time I stay in Auckland. Well worth the money spent!
Stayed in April 2024
Reviewed: April 11, 2024
N
New ZealandThe only thing that went wrong, was that our bags were not put in the car when communicated. We headed out for breakfast, so had checked out of our room. The staff were going to put our bags in the car for us while we were out. BUT we should have checked before we drove back home. Staff were amazing at getting it sorted.
We loved the room and how spacious it was. Room service was really fast and to such a high standard. All staff were so professional and kind. We will definitely be back.
Stayed in April 2024
Reviewed: April 11, 2024
Ruth
New ZealandNothing
Facilities were great Restaurant was amazing We never normally eat at a hotel , but we didn't need to leave.
Stayed in April 2024
Reviewed: April 10, 2024
Heva
GermanyThe Cordis Hotel in Auckland is an exceptional experience for travelers who value heartfelt service and engaging experiences. Nestled in the vibrant Uptown district, a stone’s throw away from museums, galleries, and shopping, it’s the perfect base to explore the city. The modern rooms and suites are thoughtfully tailored to your lifestyle, offering considerate extras and stylish interiors that truly focus on detail. With amenities like complimentary broadband internet Wi-Fi in rooms and public areas, as well as the latest USB docking stations, you’re always connected. The contemporary Eight restaurant and sophisticated Chandelier Lounge offer stylish spots for dining and socializing, while the tranquil Chuan Spa and heated rooftop pool with spa pool create the perfect urban retreat for relaxation and rejuvenation. The hospitality at Cordis is exceptional, with staff known for their attentive and warm manner, making guests feel genuinely welcome. Every request is met with a smile, and the team often goes above and beyond to ensure a memorable stay. As for cleanliness, Cordis sets the bar high. Rooms are thoroughly cleaned and sanitized daily, with a special focus on details to create an immaculate environment. The hotel’s public areas, including the spa and fitness center, are continuously maintained to meet the high standards of cleanliness and hygiene that guests expect and deserve. Cordis Auckland isn’t just a hotel; it’s a place where comfort and elegance meet exceptional service.
Stayed in April 2024
Reviewed: April 10, 2024
Tina
New ZealandThere was no coffee maker in our room but we did have coffee pods, also the hand soap in the bathroom was not broken so had to keep going yo the shower to get the saop to wash hands.
The bar was great and the new girl that had been only there for a week was lovely. Rooms are good.
Stayed in April 2024
Reviewed: April 10, 2024
Roimata
New ZealandI only wish we could have stayed longer and brought our swim gear so we could have tried the pool - next time!
The Presidential Suite was beautiful and a good size. The fresh flowers were a lovely touch and the bed nice and comfortable. The staff at the Cordis are very good, so friendly and accommodating and the Club Lounge was a good spot to have a bite to eat.
Stayed in April 2024
Reviewed: April 9, 2024
Alice
New ZealandNot as much variety with in room service with me being gluten and dairy free. I had rung up before my trip to request no alcohol in the mini bar. However arrived to alcohol in the mini bar which I then requested to be removed. 2 days later and the mini bar was restocked again with alcohol.
I really liked the comfort and layout of the room. I liked the comfy beds. I liked how you could chromecast to the tvs. I liked the valet parking. I liked the sauna and spa. I liked the pleasant interactions with the service I received.
Stayed in April 2024
Reviewed: April 9, 2024
Cara
New ZealandCleanliness and service
Stayed in April 2024
Weiswampach, Luxembourg
Sarasota, USA
Denver, USA
Marietta, USA
Minsk, Belarus
Caorle, Italy
Istanbul, Turkey
Playa de las Americas, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content