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  5. Reviews of Cordis, Auckland by Langham Hospitality Group

Reviews of Cordis, Auckland by Langham Hospitality Group This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

83 Symonds Street, 1140 Auckland, New Zealand

#38 of 175 hotels in Auckland

Guests' Choice

Review Score

Based on 2173 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    8.7

  • Facilities

    8.9

  • Staff

    8.9

  • Value for money

    8.1

  • Free WiFi

    8.3

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Showing 1 - 25

  • Reviewed: April 18, 2024

    10
    Staying another night next week.
    • Leisure trip
    • Family with young children
    • Superior King
    • Stayed 1 night

    Nothing

    Facilities well kept great swimming pool, Gym Food was excellent. Comfortable Bed.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe King
    • Stayed 1 night
    • Submitted from a mobile device

    Beautiful room very well appointed very comfortable bed.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    9.0
    Wonderful
    • Business trip
    • Group
    • Junior Suite
    • Stayed 4 nights

    WiFi coverage was an issue.

    Restaurant was excellent.

    Stayed in March 2024

  • Reviewed: April 17, 2024

    10
    Great. Will return
    • Leisure trip
    • Couple
    • Superior Twin with 2 Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Service.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior King
    • Stayed 1 night
    • Submitted from a mobile device

    Took ages to get checked in, staff were slow

    Rooms were clean and good size

    Stayed in February 2024

  • Reviewed: April 16, 2024

    10
    Amazing, comfortable and beautiful
    • Leisure trip
    • Couple
    • Superior King
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing everything was good

    The facilities were so amazing and qualities were good

    Stayed in April 2024

  • Reviewed: April 15, 2024

    9.0
    Always a lovely stay here
    • Business trip
    • Couple
    • Superior King
    • Stayed 1 night
    • Submitted from a mobile device

    Location

    Stayed in April 2024

  • Reviewed: April 15, 2024

    10
    Amazing
    • Couple
    • Superior King
    • Stayed 1 night
    • Submitted from a mobile device

    Stayed before

    Excellent staff Rooms were awesome Food was amazing

    Stayed in April 2024

  • Reviewed: April 15, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Twin with 2 Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing, everything was good

    Lovely hotel, clean comfortable very nice great location staff very friendly and helpful

    Stayed in April 2024

  • Reviewed: April 15, 2024

    10
    Perfect stay - will stay again
    • Leisure trip
    • Couple
    • Superior King
    • Stayed 1 night
    • Submitted from a mobile device

    One small thing - first weekend of school holidays so pool area super busy

    Quiet, great value and quality linen

    Stayed in April 2024

  • Reviewed: April 14, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior King
    • Stayed 1 night
    • Submitted from a mobile device

    No bubble bath and the bath empties whilst you’re in it. Speakers in bathroom should connect with the TV so you can watch a movie in the bath.

    The room was luxurious and we could see the TV from the bath

    Stayed in April 2024

  • Reviewed: April 14, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior King
    • Stayed 1 night
    • Submitted from a mobile device

    Very clean staff were great , breakfast at eight was amazing

    Stayed in April 2024

  • Reviewed: April 14, 2024

    8.0
    Another pleasant stay
    • Leisure trip
    • Family with young children
    • Superior Twin with 2 Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    This is a return and the parking is still valet only which is good but can take a while especially during peak times

    Location, amenities, staff and facilities

    Stayed in April 2024

  • Reviewed: April 14, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior King
    • Stayed 1 night
    • Submitted from a mobile device

    Not much

    The staff was friendly and the bed was comfortable.

    Stayed in April 2024

  • Reviewed: April 13, 2024

    9.0
    Room was good obviously the car wait wasn’t pleasant
    • Leisure trip
    • Couple
    • Premier King Pinnacle Tower
    • Stayed 1 night

    We waited for over an hour for our car !!!

    Room service and breakfast was great

    Stayed in March 2024

  • Reviewed: April 12, 2024

    8.0
    Standard hotel, not 5 stars.
    • Business trip
    • Solo traveler
    • Superior King
    • Stayed 2 nights

    The WIFI was a bit slow and one of the 2 lamps in the room did not work. There was also no tissues, lotion or conditioner in the shower. The pool tiles were peeling off and could snag your swimsuit/hair No parking available until July 2024

    My stay at the Cordis was alright. My room was fairly standard and clean.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    10
    Excellent service and professional team, lovely fancy hotel. Very good
    • Leisure trip
    • Couple
    • Superior King
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Very fancy hotel, staff very accommodating and professional, everyone was really nice and happy. We got to upgrade our room for very cheap when we were checking in which included the vip club lounge free buffet breakfast in the morning which was so delicious! Our room had an awesome view of the sky tower and harbour bridge! Was a great experience I didn’t want to leave ! Will definitely book here next time I stay in Auckland. Well worth the money spent!

    Stayed in April 2024

  • Reviewed: April 11, 2024

    10
    Incredible
    • Leisure trip
    • Couple
    • Superior King
    • Stayed 1 night

    The only thing that went wrong, was that our bags were not put in the car when communicated. We headed out for breakfast, so had checked out of our room. The staff were going to put our bags in the car for us while we were out. BUT we should have checked before we drove back home. Staff were amazing at getting it sorted.

    We loved the room and how spacious it was. Room service was really fast and to such a high standard. All staff were so professional and kind. We will definitely be back.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    10
    Wonderfully relaxing
    • Leisure trip
    • Couple
    • Superior King
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Facilities were great Restaurant was amazing We never normally eat at a hotel , but we didn't need to leave.

    Stayed in April 2024

  • Reviewed: April 10, 2024

    10
    Amazing
    • Leisure trip
    • Couple
    • Deluxe King
    • Stayed 1 night
    • Submitted from a mobile device

    The Cordis Hotel in Auckland is an exceptional experience for travelers who value heartfelt service and engaging experiences. Nestled in the vibrant Uptown district, a stone’s throw away from museums, galleries, and shopping, it’s the perfect base to explore the city. The modern rooms and suites are thoughtfully tailored to your lifestyle, offering considerate extras and stylish interiors that truly focus on detail. With amenities like complimentary broadband internet Wi-Fi in rooms and public areas, as well as the latest USB docking stations, you’re always connected. The contemporary Eight restaurant and sophisticated Chandelier Lounge offer stylish spots for dining and socializing, while the tranquil Chuan Spa and heated rooftop pool with spa pool create the perfect urban retreat for relaxation and rejuvenation. The hospitality at Cordis is exceptional, with staff known for their attentive and warm manner, making guests feel genuinely welcome. Every request is met with a smile, and the team often goes above and beyond to ensure a memorable stay. As for cleanliness, Cordis sets the bar high. Rooms are thoroughly cleaned and sanitized daily, with a special focus on details to create an immaculate environment. The hotel’s public areas, including the spa and fitness center, are continuously maintained to meet the high standards of cleanliness and hygiene that guests expect and deserve. Cordis Auckland isn’t just a hotel; it’s a place where comfort and elegance meet exceptional service.

    Stayed in April 2024

  • Reviewed: April 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe King
    • Stayed 2 nights
    • Submitted from a mobile device

    There was no coffee maker in our room but we did have coffee pods, also the hand soap in the bathroom was not broken so had to keep going yo the shower to get the saop to wash hands.

    The bar was great and the new girl that had been only there for a week was lovely. Rooms are good.

    Stayed in April 2024

  • Reviewed: April 10, 2024

    9.0
    My first time at Cordis but it wont be my last when I want to spend some time in the city.
    • Leisure trip
    • Family with young children
    • Presidential Suite with Club Access
    • Stayed 2 nights

    I only wish we could have stayed longer and brought our swim gear so we could have tried the pool - next time!

    The Presidential Suite was beautiful and a good size. The fresh flowers were a lovely touch and the bed nice and comfortable. The staff at the Cordis are very good, so friendly and accommodating and the Club Lounge was a good spot to have a bite to eat.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    7.0
    Comfy room, pleasant interaction with service, beautiful pool.
    • Leisure trip
    • Group
    • Superior Twin with 2 Double Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Not as much variety with in room service with me being gluten and dairy free. I had rung up before my trip to request no alcohol in the mini bar. However arrived to alcohol in the mini bar which I then requested to be removed. 2 days later and the mini bar was restocked again with alcohol.

    I really liked the comfort and layout of the room. I liked the comfy beds. I liked how you could chromecast to the tvs. I liked the valet parking. I liked the sauna and spa. I liked the pleasant interactions with the service I received.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    8.0
    I will definitely be back to stay again
    • Leisure trip
    • Family with young children
    • Executive Twin with 2 Double beds with Club Access
    • Stayed 3 nights
    • Submitted from a mobile device

    Cleanliness and service

    Stayed in April 2024

Showing 1 - 25

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