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Reviews of Hotel Muscat Holiday 4 stars

Al Khuwair - PO Box 1185, 113 Muscat, Oman

#52 of 85 hotels in Muscat

Guests' Choice

Review score

Based on 335 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.4

  • Location

    7.8

  • Facilities

    7.1

  • Staff

    7.5

  • Value for money

    6.8

  • Free WiFi

    6.7

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Showing 1 - 75

  • Reviewed: 3 April 2018

    9.2
    It was very comfortable and affordable.
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 1 night

    The floors were extremely cold, it would have been nice to have slippers in the rooms. Also, although the mini bar was nice, even though I removed some, I didn't have room to keep my own drinks.

    Beds were extremely comfortable and the pool and option to extend your check-out time were really nice additions.

    Stayed in March 2018

  • Reviewed: 13 February 2018

    7.5
    Good value for the money
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night

    There is a strong odeur of a kind toilet freshening spray throughout the hotel .

    There was a good atmosphere in the hotel and enough places to socialize. Sportsbar, English pub, discotheque. Large swimming area.

    Stayed in February 2018

  • Reviewed: 30 December 2017

    6.7
    The building is nice, clean, good location, really nice pool.
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    As soon as I arrived the lady in the reception had a REALLY moody face and was just sneaky asking if I’d leave the change as a tip (with a serious face). On the next day I went downstairs and she was again rude, sarcastic and impolite. I then asked the other Muslim girl where could I find a good New Years evening party to go, as I’m alone, and she sarcastically smiled and said: I don’t know as I’m not thinking about this things.. (well.. you work in a hotel!! If you don’t know how to answer me , don’t discriminate me for celebration new year!!). The manager was nice trying to calm me down but I was very angry at those ladies and left the hotel. Very bad atmosphere, because of those reception staff.

    The building is nice, clean, good location, really nice pool.

    Stayed in December 2017

  • Reviewed: 28 November 2017

    7.5
    Normal hotel
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night

    It was a very normal place, rooms were fine, there was a swimming pool. The area was far from the center, but also o.k. A couple of large malls nearby.

    Stayed in November 2017

  • Reviewed: 4 September 2017

    10
    Great for a one night stay or if you want to be lazy by the pool
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    Expensive breakfast. The bar was closed as it was Eid, and the restaurant was closing pretty early as well (at 10, I think). Minibar was locked as we did not want to allow pre-authorization, but we did pay for the room upfront. very annoying policy, since releasing authorizations takes forever and tourists are already aware of that and would rather pay.

    Friendly staff with good English. Very nice facilities on the premises. The room was big and very pleasantly chilled when we got there. Bathroom very nice and well stocked with toiletries. The pool facilities were very nice, and the pool quite big. We even received a fruitbasket at arrival.

    Stayed in September 2017

  • Reviewed: 2 August 2017

    8.8
    Best value and comfort in Muscat
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night

    All good and will definitely stay again for all future visits, Ideal for business stays

    The staff were all excellent, Jagan at reception and Sara the GRO were both excellent, very good all round

    Stayed in August 2017

  • Reviewed: 26 June 2017

    8.8
    Good hotel and nice staff
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    The location was a bit bad because there is nothing to do around the hotel. The main attractions were at least 15 mins drive which can be costly if you have to get a cab. Only issue with hotel was the pool staff. We were told not to wear a T shirt in the pool even though there was someone else in the pool wearing a t shirt, cap and sunglasses.

    The hotel was amazing and the reception staff were extremely helpful especially Demel. They were able to answer all our questions and pointed us in the right directions. The room was very big and clean. The swimming pool was very good and very clean.

    Stayed in June 2017

  • Reviewed: 22 March 2017

    10
    The friendliest, most helpful staff I've ever come across in a hotel!
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 4 nights

    If only there had been a roof over the swimming pool I could've used it without fear of sunburn later than 8am... But that's ok :)

    The staff were amazing :) In particular Anne and Karim, but also lost of other staff whose names I didn't manage to get. They clearly take pride in their work and enjoy meeting and finding solutions for guests.

    Stayed in March 2017

  • Reviewed: 11 March 2017

    5.0
    Worse management
    • Business trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    The person at the reception name Jagan have very bad behavior, never cooperative,mis managed mis behaved and don't show any respect among guest,he is not capable of doing this job

    Location

    Stayed in March 2017

  • Reviewed: 24 February 2017

    5.0
    Dont you ever touch the mini bar, water bottles, cigrattes...
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    If you have a visiter, dont bring him after 12:00am because the reciptionist will embarrase you,,, IT IS NOT ALLOWED.

    Dont you ever touch the mini bar, water bottles, cigrattes packet and anything eatable or drinkable because its price is 4 or 5 times more than in the cold store.

    Stayed in February 2017

  • Reviewed: 15 February 2017

    7.5
    Location, availability of car park within Hotel premises and...
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 1 night

    Help guests of hotel residence with car park facilities because of the difficulty with finding a car park space around the hotel. In general the hotel needs some refurbishment.

    Location, availability of car park within Hotel premises and complementary snacks and fruits in the room

    Stayed in February 2017

  • Reviewed: 17 January 2017

    7.9
    Muscat holiday hotel
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was great to us apart from the slow wifi and toilet not flushing properly.. Room service was perfect, we ordered a meal at midnight and it was ready in 20minute Biriani was just too perfect

    Stayed in January 2017

  • Reviewed: 6 January 2017

    9.6
    Wonderfully priced room, clean, close to the airport
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing, this hotel is close to the airport which makes it very convenient and the value for money is brilliant.

    Lovely cookies, fruit and wine on arrival in the room. Staff very friendly.

    Stayed in January 2017

  • Reviewed: 24 December 2016

    9.2
    The welcome hospitality.
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights

    The A/c damper is an issue ( quite old) there by cold air blowing in spite of Damper at zero position.

    The welcome hospitality.....location is great. overall co-operative staff

    Stayed in December 2016

  • Reviewed: 7 December 2016

    8.3
    Small bottle of wine, biscuits and fruit in room on arrival.
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Hotelnis a little dated and a/c was noisy in room

    Small bottle of wine, biscuits and fruit in room on arrival. Pleasant staff, clearly aiming to please

    Stayed in December 2016

  • Reviewed: 12 November 2016

    7.1
    😬
    • Solo traveller
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    So much noises. Day and night construction noise. There is a disco below and the noise of the music is until 4:00 am, preventing me from sleeping in peace. The staff spend all day cleaning the hall, I do not understand why. Door lock all the time. And you listen everything you talk from one room to the other.

    I like the food

    Stayed in November 2016

  • Reviewed: 29 October 2016

    7.9
    The reception staff was amazing.
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night

    There was noise from the AC and asked for dental kit which was never delivered

    The reception staff was amazing. There was a female receptionist who was very warm and courteous.

    Stayed in October 2016

  • Reviewed: 31 July 2016

    7.5
    Good hotel, appalling check-in experience
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 2 nights

    The check in was awful - we waited from 12.30am until 1.15am. With only one person at the check in desk, the experience was awful and I considered leaving and trying to find a room at the adjacent Ibis Hotel.

    The staff were very nice and friendly and the breakfast (pay extra for) was good.

    Stayed in July 2016

  • Reviewed: 8 July 2018

    10
    Great service
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Waderful

    Staff

    Stayed in July 2018

  • Reviewed: 7 July 2018

    9.2
    Complimentary breakfast should always be included with the...
    • Business trip
    • Group
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Complimentary breakfast should always be included with the booking

    Stayed in July 2018

  • Reviewed: 29 April 2018

    6.3
    clean
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    they keep asking about each guest to show ID

    clean

    Stayed in April 2018

  • Reviewed: 23 April 2018

    2.5
    Poor
    • Business trip
    • People with friends
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Nothing

    Stayed in April 2018

  • Reviewed: 22 April 2018

    7.9
    Fine business class hotel in excellent location.
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 12 nights
    • Submitted via mobile

    Internet speed too slow

    Stayed in March 2018

  • Reviewed: 21 April 2018

    8.8
    Very good stay we enjoyed it
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 1 night

    better cooperation from room service in-charge

    Very good co-operative stuff ... especially Sara who who dealt very gently & professionally

    Stayed in April 2018

  • Reviewed: 15 April 2018

    9.2
    Good stay, we liked it
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Good clean rooms with clean rest rooms

    Good stay ... we liked it Cooperative stuff, specially Sara

    Stayed in April 2018

  • Reviewed: 15 April 2018

    7.9
    Cleanliness
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness

    Stayed in April 2018

  • Reviewed: 14 April 2018

    8.8
    after all it was good stay
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night

    maybe parking too hotel walking distance

    good price and location near to grand mall

    Stayed in March 2018

  • Reviewed: 13 April 2018

    5.8
    Location.
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Priced high as compared to similar properties. Extra charge for smoking room not justified.

    Location.

    Stayed in April 2018

  • Reviewed: 3 April 2018

    6.3
    Breakfast arrangement.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast arrangement. No warmer for pastries. Toilet needs improvement.

    Stayed in April 2018

  • Reviewed: 24 March 2018

    7.5
    Location
    • Business trip
    • People with friends
    • Standard Room
    • Stayed 6 nights
    • Submitted via mobile

    Location

    Stayed in March 2018

  • Reviewed: 21 March 2018

    9.2
    good all-round hotel.
    • Business trip
    • Group
    • Standard Room
    • Stayed 5 nights

    Excellent buffet breakfast. Choice of bars. Friendly staff.

    Stayed in March 2018

  • Reviewed: 10 March 2018

    5.8
    good for overnight
    • Business trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    the person in the reciption was rude. i asked him for smoking room but once i reached to my room was non smoking.

    location and value for money

    Stayed in March 2018

  • Reviewed: 5 March 2018

    8.8
    Excellent
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Lit tres confortable

    Stayed in March 2018

  • Reviewed: 3 March 2018

    8.8
    Would be good if they could offer faster and more stable...
    • Business trip
    • Group
    • Standard Room
    • Stayed 6 nights
    • Submitted via mobile

    Would be good if they could offer faster and more stable WI-FI. By offering an”open” connection, many apps did not work all of the time.

    Stayed in March 2018

  • Reviewed: 21 February 2018

    9.6
    Definitely a good property to stay!
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night

    Big spacious room, nice Pool

    Stayed in February 2018

  • Reviewed: 15 January 2018

    7.5
    Service
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Service

    Stayed in January 2018

  • Reviewed: 14 January 2018

    9.2
    Room size, modern.
    • Leisure trip
    • People with friends
    • Submitted via mobile

    No valet parking

    Room size, modern.

  • Reviewed: 3 January 2018

    7.1
    Nice
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Nice location and good facilities

    Stayed in January 2018

  • Reviewed: 18 December 2017

    5.4
    Location and clean
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Location and clean

    Stayed in December 2017

  • Reviewed: 8 December 2017

    2.5
    Poor experience over all wouldn’t recommend it
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Staff wasn’t helpful and did provide adequate information, and the mattress smelt of urine

    Very poor experience, staff not helpful at all

    Stayed in December 2017

  • Reviewed: 7 December 2017

    8.3
    Nice place
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Kids pool cold Adult pool we are only allowed to use half of it as training is there Parking is different

    Room size , breakfast , WIFI

    Stayed in December 2017

  • Reviewed: 6 December 2017

    7.5
    Suitable hotel for bussines travelers.
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 3 nights

    Nothing particular...

    Nice and helpful staff.

    Stayed in November 2017

  • Reviewed: 3 November 2017

    9.2
    the location is accessible to the malls, restos and...
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 5 nights

    the location is accessible to the malls, restos and recreational facilities..

    Stayed in November 2017

  • Reviewed: 29 October 2017

    7.9
    Nice room and kind employees.
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 3 nights

    Nice room and kind employees.

    Stayed in October 2017

  • Reviewed: 21 October 2017

    8.3
    Clean and comfortable.
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    No spa

    Clean and comfortable. Breakfast is very good

    Stayed in October 2017

  • Reviewed: 7 October 2017

    7.9
    It was Good
    • Business trip
    • Couple
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast

    The reception staff. The hotel gave my friend birthday cake for his birthday in the hotel.

    Stayed in October 2017

  • Reviewed: 30 September 2017

    7.1
    Late check out charges aftwr 1200 but they should starting...
    • Solo traveller
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Late check out charges aftwr 1200 but they should starting calculating the hour fees from 1400 and not 1200

    Stayed in September 2017

  • Reviewed: 3 September 2017

    7.5
    Good property
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    No one at the gate to receive.

    Ambience is very good

    Stayed in September 2017

  • Reviewed: 16 August 2017

    3.3
    It must only two star
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    It must only two star

    Stayed in August 2017

  • Reviewed: 28 July 2017

    4.2
    I was not success
    • Business trip
    • Group
    • Standard Room
    • Stayed 2 nights

    Wifi was so poor Download was less than 500 Kb and Upload less than 300 Kb better say Wifi will be charge for pay

    Stayed in July 2017

  • Reviewed: 28 June 2017

    10
    Staff.
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Staff..check was fast and accurate..all staff friendly smiley helpful. Nice food nice bars and restaurants.

    Stayed in June 2017

  • Reviewed: 14 June 2017

    10
    Staff are excellent, hotel is clean and very comfortable.
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 11 nights

    Breakfast is not good value for money.

    Staff are excellent, hotel is clean and very comfortable.

    Stayed in May 2017

  • Reviewed: 12 June 2017

    7.5
    family' s good choice
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 2 nights

    excellent staff

    Stayed in June 2017

  • Reviewed: 2 June 2017

    9.2
    Very friendly staff
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Very friendly staff

    Stayed in May 2017

  • Reviewed: 2 May 2017

    10
    comfortable
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night

    the staff were friendly specially the front office

    Stayed in May 2017

  • Reviewed: 11 April 2017

    7.9
    Nice and comfortable
    • Business trip
    • Group
    • Standard Room
    • Stayed 1 night

    Very comfortable, staffs were good and overall good experience.

    Stayed in March 2017

  • Reviewed: 6 April 2017

    6.7
    Muscat hotel
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Room space Friendly staff

    Good

    Stayed in March 2017

  • Reviewed: 24 March 2017

    9.6
    Warm welcome and friendly stafc
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    The free fruit basket and cookies with soft drinks. Makes you feel special

    Stayed in March 2017

  • Reviewed: 19 March 2017

    7.1
    Good breakfast.
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights

    My room was next to lifts when the lift came to my floor I thought someone was ringing the doorbell

    Good breakfast. Restaurant staff very helpful.

    Stayed in March 2017

  • Reviewed: 7 February 2017

    5.0
    Good location
    • Business trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Very old rooms and general facilities

    Good location

    Stayed in February 2017

  • Reviewed: 7 February 2017

    8.8
    Staff & welcoming
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff & welcoming

    Stayed in February 2017

  • Reviewed: 29 December 2016

    10
    Pleasant stay
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything here is good

    Stayed in December 2016

  • Reviewed: 11 December 2016

    6.3
    Acceptable for short stay but not for long period
    • Business trip
    • Couple
    • Standard Room
    • Stayed 1 night

    Breakfast was not included The room this time was not well prepared,

    Location , availability of private parking, the system of payement

    Stayed in December 2016

  • Reviewed: 8 December 2016

    2.5
    Never choose this hotel.
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 8 nights
    • Submitted via mobile

    Everything. Everything ugrly.

    Nothing. Totally ugrly.

    Stayed in December 2016

  • Reviewed: 25 November 2016

    5.8
    Z
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    location and your hotel building

    Everything guys thank you very much

    Stayed in October 2016

  • Reviewed: 28 October 2016

    8.3
    Good place to stay
    • Family with young children
    • Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    Wifi very slow

    Location,food

    Stayed in October 2016

  • Reviewed: 23 September 2016

    5.8
    not worth the money
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights

    not worth the money you pay for staff don's have a lot info abt the city

    Stayed in September 2016

  • Reviewed: 23 September 2016

    10
    Massively good value for money
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 3 nights

    All day breakfast

    Breakfast

    Stayed in September 2016

  • Reviewed: 22 September 2016

    9.6
    every thing was ok
    • Business trip
    • Couple
    • Standard Room
    • Stayed 2 nights

    every thing was ok

    Stayed in September 2016

  • Reviewed: 8 September 2016

    7.5
    nice hotel good for business and relax
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights

    nice hotel good for business and relax

    Stayed in September 2016

  • Reviewed: 19 August 2016

    6.7
    Swimming pool
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Very expensive and the breakfast not including in rent of room

    Swimming pool

    Stayed in August 2016

  • Reviewed: 24 July 2016

    7.5
    The place was nice and clean.
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights

    nothing

    The place was nice and clean. Very good breakfast. Sports bar well worth a visit of a Saturday to watch English football.

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 10 March 2016

    • Business trip
    • Solo traveller

    So many noice in the property People noises until 1.30 midnight in pool area and every morning 5.00 muncilipality spraying machine which is a real disaster

  • Reviewed: 29 February 2016

    8.3
    The room was large and nicely furnished with a well-stocked...
    • Business trip
    • Solo traveller

    The room was large and nicely furnished with a well-stocked fridge and good supply of tea and coffee. The gentleman from housekeeping who cleaned the room was excellent and the staff at breakfast were welcoming and helpful.

  • Reviewed: 22 January 2016

    8.3
    We were visiting muscat to meet with family and friends, the...
    • Family with young children

    We were visiting muscat to meet with family and friends, the location of the hotel was good, close to everything. Great value for money. Basic decent hotel. Perfect wifi connection,didnt have to log in every time we left the hotel or the next day. Recommend if you just want to sleep and spend your day out.

There are also 89 reviews without text. These impact the overall review score.

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