Av. Balta, 399, Chiclayo Chiclayo, Peru
#16 of 63 hotels in Chiclayo
Guests' ChoiceBased on 160 hotel reviews
8.3Cleanliness
8.8
Comfort
8.7
Location
8.6
Facilities
8.3
Staff
8.8
Value for money
8.1
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: April 20, 2024
Family
United States of AmericaPool and like we're open for a limited time. If you get back late it's closed.
Excellent service all around. Staff super helpful, friendly and attentive to anything needed
Stayed in April 2024
Reviewed: March 22, 2024
Sara
United States of AmericaNot really a dislike, but (in keeping with Chiclayo norms) the halls and lobby are not air conditioned. The restaurant is a bit air conditioned
Great location and a comfortable room. Very kind and attentive staff. The breakfast is very decent.
Stayed in March 2024
Reviewed: February 28, 2024
1011
United States of AmericaThe ongoing construction work was very loud and disruptive to a relaxing stay. The first room was not entirely clean, lacked soap and wash clothes, and the refrigerator was barely cool.
The staff was extremely kind and courteous.
Stayed in February 2024
Reviewed: February 17, 2024
Hans
PeruPrice
Location and pulcritude
Stayed in February 2024
Reviewed: January 17, 2024
Mauricio
PeruThe view from my room, had the blinds closed at all times
It’s location
Stayed in January 2024
Reviewed: December 1, 2023
Cris
PeruGood setup and service.
Stayed in November 2023
Reviewed: November 14, 2023
R&b
United States of AmericaNa
Staff,jorge was a great help always smiling.
Stayed in November 2023
Reviewed: September 18, 2023
Ignacio
ArgentinaNothing really
It was very nice. Good location. Great restaurant and bar. Where Cristhian prepared the best Pisco Sour!
Stayed in September 2023
Reviewed: September 5, 2023
Alicia
PeruThere were tiny ants even though the room was cleaned every day. Unfortunately the main attraction(pool) was closed during my stay.
Location is excellent. Staff is fantastic and helpful.
Stayed in September 2023
Reviewed: June 29, 2023
Chi
United States of Americashower
breakfast
Stayed in May 2023
Reviewed: June 11, 2023
Chi
United States of Americavariety in the breadfast
Stayed in June 2023
Reviewed: March 6, 2023
Silver
United KingdomI stayed two nights and the wifi was terrible on my second day, so slow I switched it off and used data instead. the pool looked a bit sad, could do with an update
nice big comfortable room. it was very clean and well equipped breakfast was quite nice, although not as much choice as other Costa del Sol hotels I’ve stayed at in Peru. the staff were all wonderful, helpful and friendly location is good
Stayed in March 2023
Reviewed: January 11, 2023
Theodor
SwitzerlandAir condition, freezing in the Restaurant
Vey competent personnel at the réception, Ms Lindsey very professionnal, gongratulation ! Hôtel Centraly located but quiero in that buzy city
Stayed in January 2023
Reviewed: January 4, 2023
Renee
United States of Americafew dead termite insects on window sills and they blow around.
close to the plaza; many restaurants near by. room was a great size
Stayed in December 2022
Reviewed: November 12, 2022
Teresa
PeruThe room cleaning would be better
Very confortable...and the staff very nice
Stayed in November 2022
Reviewed: October 31, 2022
Mario
United States of AmericaNothing.
Comfort, large bedrooms, great showers, free buffet breakfast, kindness & attentiveness of the staff. if in Chiclayo again, I would stay here without hesitation.
Stayed in October 2022
Reviewed: September 16, 2022
Thomas
Belgiumthe room we got trough booking did not really live to the standards of a costa del sol, styling and finish was not very good
very helpfull and attentive staff. excellent breakfast!
Stayed in August 2022
Reviewed: June 26, 2022
Carol
United States of Americafriendly staff, good location , nice breakfast room , nice big room , hot water kettle in the room
Stayed in June 2022
Reviewed: April 19, 2022
Ernesto
SpainTwo bottles of water instead of one in the room would have been nice. Airport transfer is not included. Room was noisy, Balta street is concurred at all times and windows don´t isolate the room from the outside properly.
Really comfy bed, well located, very kind staff, nice breakfast
Stayed in April 2022
Reviewed: April 18, 2022
A
ItalyNothing, everything was nice.
The position of the hotel is very good, close to the town main square, the main bus station and facilities. The room was wide, clean, well aerated, with a comfortable bed, good wi-fi. Excellent breakfast, self service, served in a nice room, with personnel attending you with kind and friendly attitude. We have been given the room earlier, as we arrived well in advance in the morning, tanks to the kindness of the staff of the reception.
Stayed in March 2022
Reviewed: April 14, 2022
Saulo
Perualgun personal de counter
habitaciones
Stayed in March 2022
Reviewed: January 5, 2022
T
PeruWiFi in our particular room at the end of the hallway was weak
Breakfast is great. Amenities are good. Great location and very helpful staff. A couple of minor maintainance issues but nothing that wasn't taken care of right away.
Stayed in January 2022
Reviewed: January 4, 2022
Frank
PeruThe breakfast
The pool
Stayed in January 2022
Reviewed: November 23, 2021
Francisco
United States of AmericaThe room did not have windows. Nice room without windows. That was disappointing.
Staff were very friendly and they make sure you are comfortable.
Stayed in November 2021
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