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Reviews of Plaza Mayor Hotel 3 stars

Jr. Deustua 342, Puno Puno, Peru

#76 of 110 hotels in Puno

Guests' Choice

Review score

Based on 50 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    7.9

  • Location

    9.1

  • Facilities

    7.9

  • Staff

    8

  • Value for money

    7.6

  • Free WiFi

    7.5

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Showing 1 - 8

  • Reviewed: 19 July 2018

    7.5
    It'll do.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    The hotel has seen better days. The front desk people are very friendly, the breakfast girl not as much. There is no other staff. The hot water was iffy. We called a number of times to complain. They fixed it right away but not always permanently. The wifi not really strong and sometimes missing. Warning: The view in many rooms is of the interior courtyard which is horrible. We were able to change to a room with a view of the rooftops of the buildings just across the narrow street and beyond. Nothing inspiring.

    Location is really great. The room had a portable heater.

    Stayed in July 2018

  • Reviewed: 30 October 2016

    7.5
    Nice hotel, but I had an issue with hot water
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The hotel is nice except for the heater water sistem. I think the hotel should rethink it. At least in the private bathroom of my room, there was only warm water. It was not hot enough to provide a good bath in a cold day.

    Nice location, next to Plaza de Armas. Ótima localização, perto Plaza de Armas.

    Stayed in October 2016

  • Reviewed: 6 September 2016

    10
    Great, clean hotel quick walk to plaza with friendly staff, hot showers, and free breakfast
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night

    Everything was perfect - especially for the price!

    Great location - quick walk to Plaza. Very friendly and professional staff! Good rooms with heaters and hot showers!

    Stayed in September 2016

  • Reviewed: 18 May 2017

    8.8
    Bed, heating
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Shower

    Bed, heating

    Stayed in May 2017

  • Reviewed: 31 July 2016

    10
    great deal
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    Lunch and dinner service was not available

    Incredible service ..we felt really comfortable

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 23 August 2015

    7.1
    Location
    • Leisure trip
    • Couple

    Breakfast not ready at time they announce for it

    Location

  • Reviewed: 23 July 2015

    9.2
    centric location.
    • Leisure trip
    • Family with young children

    Poor wifi signal and stability

    centric location. Kind staff

  • Reviewed: 27 May 2015

    7.1
    Lobby and rooms lacked heat and weather was very cold
    • Leisure trip
    • Couple

    Lobby and rooms lacked heat and weather was very cold

There are also 2 reviews without text. These impact the overall review score.

Showing 1 - 8

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