Rooms are spacious and comfortable, beds are comfortable. Its at the and of town so the property is quiet, yet near everything.

Stayed in January 2024

Nothing

Hotel staff were so helpful

Stayed in November 2023

Nothing I can think of

The facility is new, and breakfast is really good with the breathtaking view of The Valley.But the most important thing, at least for me, was the great, heartwarming hospitality of the staff! Thank you so much for the great stay! Definitely worth a money!

Stayed in July 2023

The heating system didn't work at the beginning, but the service took another removable electric heater to us. The service is perfect.

The quality of the property is worth. Perfect location in the town for a family. Have a chance to feel the local life. Perfect room abd meals to a family with little kids. Also because of our travel time, our room was updated to the high floor with great view.

Stayed in May 2023

amazing location , great view from our balcony. staff were exceptional

Stayed in March 2023

lovely staff

Stayed in November 2022

Breakfast can be better and early due to we must be ready to go Machu Pichu

Stayed in July 2022

everything is nice

people are very nice and kind. the room is very comfortable . the hospitality is excellent. our luggage was sent directly to the train station .

Stayed in July 2022

Great service, fantastic location and very comfy! Delicious breakfast.

Stayed in June 2022

Nothing:)

Super cozy bedroom. Beautiful decor, Amazing food

Stayed in May 2022

incredible

amazing 🤩

Stayed in May 2022

Nothing. I liked all

Staff friendliness

Stayed in April 2022

I loved every part and every second of that stay. If I could live outside the sacred valley in aguas calientes I absolutely would. The area has been hit with several mudslides due to the rapids next to the hotels but the community takes care of it and does the best that they can and they absolutely do. With landslides and recovering from a pandemic as a tourism dependent site I've never met such resilient and professional and kind people. Please support the area!

This place was remarkable!!! They updated our stay because my fiance proposed at Machu Picchu and they gave us a phenomenal view of the mountain side. The breakfast was spectacular and it came with our stay. They placed chocolate covered strawberries in the room as well and spoke about the area and what there was to do near by. They also helped us with our train arrangements as well as our tour arrangements of the mountain. Everything was sanitized and cleaned to covid standards and Maria (the Concierge) as well as the rest of the staff were so kind and so amazing. Remarkable

Stayed in February 2022

The staff were incredibly attentive, friendly and made us feel very special. There were lots of lovely touches and treats. They made a real effort with the children. The food was very good. We did not arrange for someone from the hotel to meet us from the train but when we arrived there was someone waiting. It was very impressive and took away all the stress of finding the hotel.

Stayed in February 2022

by the river, lovely room & linen, gorgeous sound of the river, super friendly, best french toast !

Stayed in January 2022

It could use a pool and hot tub

everything

Stayed in January 2022

Sliding door to the balcony did not lock nor did it seal well, bed squeaked badly, no air conditioning, beds were not comfortable.

Breakfast, porter to pick us up and drop us off at the train station was very amazing after a long trip. Lobby.

Stayed in March 2024

Food was just ok. Didn't have hot shower. Rooms were outdated and no isolation

Stayed in May 2022

the food was so bad, breakfast and the dinner and they are so stingy for water and other cheap stuff

the location was good and the hotel was clean

Stayed in April 2022

Ordered room service and the meat was very chewy. Not worth the $30 paid for the meal Breakfast service was slow. I had provided dietary restrictions but they did not cater to the requests. Expected more from a 5 star hotel based on the rate we paid.

We had a great night's sleep with the sound of the river. The hotel met us at the train station and helped with our bags. They also delivered our bags to the train station they day we left so we did not have to walk around with our bags around town. They provided welcome drinks and a snack. They had rooms with 3 beds so our family of 4 was able to stay in the same room.

Stayed in March 2022

Value for money is definitely not there. The hotel is too expensive for what it offers

Professional staff Location: Quiet part of a backpacker town

Stayed in January 2022

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in January 2024

There are no comments available for this review

Stayed in June 2023