BP 1005, Papetoai, 98728 Papetoai, French Polynesia
#6 of 18 hotels in Papetoai
Guests' ChoiceBased on 143 hotel reviews
8.5Cleanliness
9.2
Comfort
9.3
Location
9.3
Facilities
8.6
Staff
9.0
Value for money
7.2
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: February 26, 2024
Nick
AustraliaDidn’t know the pool wasn’t available as it was under renovation work, but this didn’t spoil our enjoyment of the beach and beautiful water.
Excellent location and the staff exceptional.
Stayed in February 2024
Reviewed: January 14, 2024
Samuel
Hong KongMaybe the activities (diving, jet ski,,,) could be cheaper. Also guests are also a little bit "calm"...no craziness during the evening happy hour...
The bungalow above the water is simply amazing: direct access to the amazing lagoon, glass flooring to see the water under the room, sharks in the lagoon during the night, swimming pool, nice staff, breakfast in the room balcony above the water, bottle of champaign, free drinks in the fridge... Also easy access to the free carpark
Stayed in December 2023
Reviewed: December 22, 2023
Arnaud
United States of AmericaThe swimming pool is outdated
The room/house The restaurants The lagoon Friendly staff Private beach
Stayed in December 2023
Reviewed: November 18, 2023
Hayley
United States of AmericaAmazing breakfast buffet, breathtaking views and location, snorkeling right from your room, very friendly and helpful staff and concierge, entertaining and authentic fire shows, and the lotion/shampoo/conditioner in the room was awesome! This place was perfect, there is nothing more we could have asked for on our stay 😄 If you haven't been to Moorea, I highly recommend it. We did jetskiing, quading, hiking, snorkeling, deep sea fishing, and rented scooters to get around the island.
Stayed in November 2023
Reviewed: November 16, 2023
Lauren
AustraliaAmazing views Exceptional customer service Great snorkelling off overwater bungalows
Stayed in November 2023
Reviewed: November 11, 2023
Sara
SpainPretty solid location, the beach is like an aquarium and it has coral reef in it. The staff is absolutely amazing and super helpful, but at least our room and some installations needed a bit of a touch up or remodelation.
Stayed in November 2023
Reviewed: November 3, 2023
Aline
United States of AmericaNothing to complain about!
From beginning to end, everything was great. The facility is on the smaller side and in my opinion that makes it even better since there’ll be a limited number or guests walking around. Not too crowded. We stayed at a beach bungalow that had its own water access and super private. The room was spotless, and the bed extremely comfortable. Restaurants were nice and had enough options to please everyone. At the over the water restaurant we were able to spot rays and sharks at night. The reefs were amazing, and they offer free snorkeling gear plus kayaks and paddle boards. Lastly, cheers to staff for being so kind and helpful. On the day we checked out we were allowed to use the facility until late in the afternoon and before leaving we were offered a room for 30min so we could have a shower and get ready for our journey ahead. Exceptional service.
Stayed in November 2023
Reviewed: October 25, 2023
Joann
United States of AmericaOfficious, inattentive service at front desk and dining room.
Beautiful grounds. Overwater bungalow had breathtaking views. Amazing clear water with abundant marine life.
Stayed in October 2023
Reviewed: October 20, 2023
Sergei
IsraelThe rain on the last day of our stay😃
Corals and fish practically at the door, food, service, very professional staff.
Stayed in October 2023
Reviewed: October 5, 2023
Ellen
CanadaWould be nice if there were more musical venues each night …there is ample space near bar outside main restaurant- if there’s a band would be better for entertaining at nights
Lagoon snorkeling
Stayed in October 2023
Reviewed: September 28, 2023
Puneet
United States of AmericaSlightly expensive. They should offer free pickup and drop off for the price we paid.
Excellent staff!! right from the baggage handlers to the reception, servers, cleaning staff, etc. Our room was amazing (panoramic) and the view was just great.
Stayed in September 2023
Reviewed: September 27, 2023
Marlo
United States of AmericaCan’t think of anything that I didn’t like !
Loved the location and the rooms were beautiful and beds comfortable! They had conversion outlet for curling iron very helpful.
Stayed in September 2023
Reviewed: September 11, 2023
Pagan
New ZealandBeautiful views, and great location especially if you have tours or activities booked around the place, was easy to organise taxi services or pick ups.
Stayed in September 2023
Reviewed: September 4, 2023
Toni_della
United States of America- meals and drinks were a bit expensive
- staff super friendly - peaceful and relaxing location - big room and very comfortable bed - good breakfasts
Stayed in September 2023
Reviewed: August 27, 2023
Stephanie
United KingdomThe only thing we didn’t like was the food. We paid for bed and breakfast, and that meal was pretty good, but we had lunch twice and dinner once in the outside restaurant near the beach and the food really wasn’t that great. And it was expensive for the quality. It just lacked flavour. We were going to have the themed dinner buffet but decided to just watch the show (which was great btw!) without eating as we didn’t want to spend any more money on what could’ve been a sub par meal, so we can’t comment on the buffet dinner as we didn’t try it. Generally I’d recommend going out of the hotel for dinner etc or exploring local places if you have a car.
We loved the hotel’s private beach area and the whole place is really beautiful. We stayed in a villa with a private plunge pool, which was lovely, clean and spacious. The turn down service and the fact that the mini bar is topped up for free each day was a nice touch. My husband and I had a massage each at the hotel spa and they were amazing! The masseurs were really lovely too.
Stayed in August 2023
Reviewed: August 25, 2023
Patrick
United KingdomIn house dinner quality unfortunately let it down but you could eat out and that was pretty good
Everything , fantastic breakfast
Stayed in August 2023
Reviewed: August 11, 2023
Lance
CanadaThe rooms could use a refresh. Obviously the prices are high for food and drink, but it's expected at a chain like the Hilton
The location was superb, close to little roulottes and authentic shops. We had one of the premium overwater bungalows at the end of the docks, so a bit of a walk but the privacy was appreciated. We appreciated the bottle of champagne and macarons as diamond members. The snorkeling during our entire stay was great, we are experienced divers and brought our own gear. We saw spotted rays, black tip reef sharks, and all sorts of coral fish. The resort facilities and staff were excellent, we found the breakfast selection was great, especially the egg station. We had body treatments at the spa which melted the stress in our muscles away. The staff made us feel welcome, and we tipped the ones who were extra helpful, which led to some unfortunate inter-staff shenanigans. We stayed at the hotel for a 2 night romantic getaway with sun & sea, after a busy 2 weeks with friends on the islands. Our overwater bungalow was a great base for relaxation.
Stayed in July 2023
Reviewed: July 29, 2023
Zuzana
FranceBeach bar - great staff, location and great food
Stayed in July 2023
Reviewed: July 17, 2023
Lesia
United States of AmericaAbsolutely nothing!
The room was breath taking! The staff was extremely friendly. The dining was delicious. They have everything you need on ground.
Stayed in July 2023
Reviewed: July 16, 2023
Susan
New ZealandThe beach bungalow was dreadful because of all the seaweed and rubbish and it smelt. Apparently this happens each July and they “don’t usually have those bungalows available in this month”. They did their best to reaccommodate us but this meant three shifts to new bungalows in 4 days. Lots of repacking and waiting around for hours meaning we felt low priority. This interrupted our rest and relaxation. The food was poor. It felt dated.
Swimming in the ocean. Nice pool. Great sunsets
Stayed in July 2023
Reviewed: June 23, 2023
Ellie
New ZealandThe resort was tired. It needs some updating and maintenance, lots of peeling paint, cracked wood and worn out furniture. Two of the restaurants seemed understaffed and the breakfast didnt take advantage of the polynesian and french influences, serving almost solely american options. Overall it lacked the heart we've seen from other French Polynesian resorts.
The staff were friendly and attentive. The resort had a beautiful beach and snorkling area. There were sharks and rays as well as many beautiful fish species swimming around that you could clearly see from the platforms. The crepery restaurant was the highlight with yummy food and a view over the water. The bathroom was beautiful and the water pressure from the shower was amazing.
Stayed in June 2023
Reviewed: June 6, 2023
Terri
United States of AmericaI know. The price of an overwater bungalow for 1 night is more than some peoples monthly mortgage. More than monthly rent. But my goodness! Staying in one feels like a dream. You don’t want to leave. Sitting on your dock. Watching all the sharks and stingrays and various tropical fish swim by was the most incredible hotel experience I ever had! It was worth every penny! I would do it again in a heartbeat! The hotel itself is in one of the best locations on the island.
Stayed in June 2023
Reviewed: May 20, 2023
Kwai
AustraliaThere didn’t seem to be many shops within walking distance around the resort ( if you are interested in leaving the resort).
overwater bungalow experience with decent corals and fish for snorkeling and kayak/paddle boarding. overwater crepe restaurant overlooking lighted area with sharks!
Stayed in May 2023
Reviewed: May 3, 2023
Gdula
United States of AmericaFood and food service was not good. Wait staff was not very attentive. Food was mediocre and disappointing considering the high end property.
Beautiful location. Property well maintained.
Stayed in April 2023
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