Clean. Friendly staff. Good breakfast.

Stayed in May 2025

The staff were friendly and happy, especially the lady with the tribal tattoos. The bed was super comfy by Filipino standards.

Stayed in March 2025

Customer service is excellent and the food wonderful 👍

Stayed in January 2025

Needs Improvement: The absence of an elevator made accessing upper floors challenging for guests with mobility concerns. Addressing this aspect could make Casa Veles more comfortable for all travelers including PWDs and elderly guests.

We stayed at Casa Veles Hotel for 2 nights, and I must say, the experience exceeded my expectations. From the moment I booked, their prompt responses to my queries made the process smooth and reassuring. The staff were incredibly attentive and went out of their way to assist with every little request, showcasing genuine hospitality. The rooms were modern, clean, well-maintained. I highly recommend Casa Veles for its excellent service and welcoming atmosphere. We would definitely return for another stay!

Stayed in January 2025

Great stay

Stayed in November 2024

Breakfast is plated and the serving is quite small. I ordered Bagnet, but could not eat all because they gave me the very fatty part. The free welcome drink (iced tea) is a bit too sweet, so order for extra ice or water.

The hotel is relatively new. The room is very spacious, clean, and has a good layout. I like the fact that they're environmentally friendly. They will not give you free water bottles. Instead, there's a water dispenser just by the hallway to refill your own flask or pitcher. They also provided just 2 towels. All you need to do is call the housekeeping to provide you with floor towels. The bed/mattress is 10/10. My husband slept like a log. Location wise, it's safe and quiet in the surrounding areas as it's located within FAB (Freeport Authority of Bataan). It's just a few-minute walk to convenience stores, and about 10-minute walk to Hap Chan Restaurant where we had dinner. Tricycles are also waiting nearby if you want to go downtown. There is also a jeep passing just around the corner if you want a different mode of transportation. There is a parking space too if you will bring your own vehicle. But it is limited to 4-5 slots only and it's on a first-come, first served basis. Street parking is allowed though, so no need to worry about your vehicle.

Stayed in August 2024

Nothing comes to mind actually.

Easy parking. Lovely food.

Stayed in August 2024

The food was only acceptable

Very clean Refurbished rooms

Stayed in June 2024

Newly constructed extension bldg with new rooms

Stayed in May 2024

no elevator but the staff helped us with the luggages

spacious and value for money. breakfast was good too

Stayed in February 2024

Limited dining options near the hotel and limited freebies

Great staff

Stayed in December 2023

the hotel rooms are clean. there are complementary coffee and tea and unlimited drinking water. Plus they help me in ensuring that the bag I left will be sent to me asap. thank you!

Stayed in November 2023

No parking space. Park at your own risk outside the premises

Room is clean and food are good

Stayed in November 2023

Everything was great.

Staff great. Service great.

Stayed in October 2023

No pool

Friendly staff, location and ambiance.

Stayed in August 2023

This hotel helped me surprise my girlfriend with flowers and balloons! Very nice and clean hotel! Food was not bad too!

Stayed in June 2023

A larger and comfortable reception area

Stayed in May 2023

No own parking yet

staff are very accommodating thank you Ms Anna

Stayed in April 2023

Only Beach nearby, shopping must travel 1 hour or so by bus to closest mall and market.

Staff was very professional and respectful. The rooms very clean. Only down fall is location. Need to travel 1 hour to mall. There is a small Beach in walking distance. Very good Chinese food restaurant 10 min walk.

Stayed in March 2023

The breakfast serving is only one plate but you would be pretty full and satisfied.

The rooms were clean and modern. They provided slippers, and drinking water, and the staffs were extremely approachable and kind. They made sure we had a pleasant stay.

Stayed in March 2023

They didn't have an elevator -- and would have been nice to be informed ahead of time, esp. when we requested for special accommodations for our senior parents at time of booking.

This is a very simple hotel, but well worth your money. It's clean, the staff are friendly, and you get your money's worth. Place is clean, bathroom is spotless. We cannot complain! It's not a resort for a holiday, but it's a very good hotel if you need to be nearby to do other touristy things in the area.

Stayed in February 2023

even though we extend our stay, it still wasn’t enough!! it’s everything you never knew you needed!! there’s not much of a view but everything else makes up and honestly you’d never notice because it so peaceful

the staff are super helpful and genuinely friendly the location is great, hidden enough to be peaceful but close enough to amenities the restaurant menu is limited but the food absolutely delicious the iced coffee is a game changer The hotel is very well maintained and has a high standard of cleanliness

Stayed in January 2023

none

it was very clean and cozy

Stayed in December 2022

AC issue

AC issue not the hotels fault but no electricity and AC until 11pm. the hotel.staff did their best - an electric fan was delivered but, had no charge..... OK these things happen, the front desk staff were gracious with comp cookies on check out, overall a good stay thank you

Stayed in September 2024