Skip to main content
  1. Hotel reviews homepage
  2. Philippines hotel reviews
  3. Visayas hotel reviews
  4. Mactan hotel reviews
  5. Reviews of Crown Regency Suites Mactan

Reviews of Crown Regency Suites Mactan This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Maximo V. Patalinghug Jr. Avenue, Lapu-Lapu City, Cebu, 6015 Mactan, Philippines

#56 of 69 hotels in Mactan

Guests' Choice

Review Score

Based on 196 hotel reviews

6.2

Score breakdown

  • Cleanliness

    6.7

  • Comfort

    6.8

  • Location

    7.2

  • Facilities

    6.1

  • Staff

    7.7

  • Value for money

    6.6

  • Free WiFi

    7.1

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: March 15, 2024

    7.0
    Great hotel at a not so great location
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The location wasn't the best. Ik all looked a bit old. But the worst thing was the smell outside. Besides that there was loud music outside all night.

    The room was big with 2 big beds. There was a great shower with bath tub.

    Stayed in March 2024

  • Reviewed: January 25, 2024

    6.0
    Easy Access to the Airport
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night

    It's very dated.

    The staff were great. From the doorman to the receptionist.

    Stayed in December 2023

  • Reviewed: January 8, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa
    • Stayed 2 nights
    • Submitted from a mobile device

    The old style makes it a bit scary. The rain shower is not functioning well. Breakfast is okay but if breafast is in the room, coffee is not served but coffee is available if you eat in the restautant. Aircon is also old and notaking the entire room cold. Kitchen sink is has no to minimal water very low water pressure

    The villa is nice old architecture style and it is spacious

    Stayed in January 2024

  • Reviewed: January 5, 2024

    6.0
    Basic and easy distance to airport
    • Leisure trip
    • Family with young children
    • Three-Bedroom Suite
    • Stayed 1 night

    We stayed twice. There was no TV in the living rooms (only the bedrooms and we couldn't watch anything on them!) of the suites were stayed in. The 3 bedroom suite which had a kitchen had not cultery or plates, cups etc. It was run down. The 2 bedsuite was in better condition but still did not have a TV in the living room (only the bedrooms and we couldn't watch anything on them!) It also lacked cultery or plates, cups etc.

    I like that it was relatively close the airport which is the reason why we selected the hotel. It's within walking distance (about 10 minutes) to a shopping centre. The staff were helpful and very nice.

    Stayed in December 2023

  • Reviewed: December 26, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa
    • Stayed 1 night
    • Submitted from a mobile device

    Lots of cockroaches especially in the kitchen. Doors/screen door going out to the terrace from the master bedroom is broken.

    The place looks nice outside, old tiles inside but spacious and with ample parking space.

    Stayed in December 2023

  • Reviewed: December 13, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel is quiet old as well as there hotel materials. A lot of rusty metals around the room and bathroom. The AC is leaking and the room is a bit warm.

    The room is huge and quiet tidy.

    Stayed in December 2023

  • Reviewed: November 6, 2023

    6.0
    Good and relaxing
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    None

    Location

    Stayed in August 2023

  • Reviewed: October 23, 2023

    6.0
    Good to transit to cebu City if coming from the airport....or the other way around.
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Property is right on the road side.... Very noisy to have a comfortable sleep

    Closeness to airport

    Stayed in October 2023

  • Reviewed: October 10, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Pool closed

    Nice big room

    Stayed in September 2023

  • Reviewed: September 30, 2023

    7.0
    I stayed a month and felt very much at home
    • Leisure trip
    • Solo traveler
    • One-Bedroom Suite
    • Stayed 9 nights
    • Submitted from a mobile device

    The pressure the company puts on the kitchen not allowing them to shop daily They forever running out of food

    The best thing about your hotel is the staff they were fantastic

    Stayed in September 2023

  • Reviewed: September 29, 2023

    5.0
    I will never come back here
    • Leisure trip
    • Group
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Old and the breakfast is bad especially the brewed coffee, yaks!!!

    The rooms are big

    Stayed in September 2023

  • Reviewed: September 25, 2023

    7.0
    The Crown..hmmm!
    • Business trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Being charged for a Breakfast ! That was included with the Room.. ..it would have been a great hotel in its day!.. But sadly needs too be renovated..

    Close too airport.

    Stayed in August 2023

  • Reviewed: September 22, 2023

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • One-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Why there’s no cinema movies for foreigners

    Rooms could do with updating like a time warp. The whole place could do with a make over

    Stayed in September 2023

  • Reviewed: September 19, 2023

    7.0
    Thanks for the place for us to stay there.
    • Leisure trip
    • Group
    • Three-Bedroom Villa
    • Stayed 5 nights
    • Submitted from a mobile device

    As I have said a buffet style would be more better you have choices and the price of your stay is just the same as the other hotels.

    The same food every morning and we have no choice rice and corn beef or egg without even catsup or soy sauce on the side.A buffet style would be okay just like the other hotels.

    Stayed in August 2023

  • Reviewed: September 13, 2023

    6.0
    Good price....but....
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Old and tired rooms. Need update No gym Pool looked terrible Not many watchable TV stations

    Good price. Location is ok.

    Stayed in September 2023

  • Reviewed: September 12, 2023

    6.0
    Could have been great- hopefully will be again one day.
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    All the amenities it used to provide are no longer available. Food is super expensive. Worst included breakfast I have had in Cebu city

    Could be a fantastic place to stay - needs a LOT of repairs.

    Stayed in September 2023

  • Reviewed: August 30, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa
    • Stayed 3 nights
    • Submitted from a mobile device

    Cold "free" breakfast, very limited choices. WIFI Sucks, practically unuseable unless one awkward position in stairway. In this day and age, a "villa" should have usable WIFI

    Good location...

    Stayed in August 2023

  • Reviewed: August 26, 2023

    7.0
    Good
    • Business trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Limited food choice

    Location

    Stayed in August 2023

  • Reviewed: August 16, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    The whole hotel has seen better days and is neglected. The breakfast was very limited choice wise.

    Spacious two bed room suite at a fair price, central location for lots of shopping malls. Staff were super helpful and very nice.

    Stayed in August 2023

  • Reviewed: August 14, 2023

    7.0
    Good
    • Family with young children
    • One-Bedroom Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    The room is small and not really clean

    Stayed in August 2023

  • Reviewed: August 13, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Toilet has poor plumbing

    The price was really good. Very cheap.

    Stayed in August 2023

  • Reviewed: June 30, 2023

    6.0
    Hardly any food available in the breakfast inclusion!
    • Leisure trip
    • Family with young children
    • Three-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Only fewer choices of food for breakfast inclusion available as there is no stocks of what is on the menu. Only 5 options on the menu but only 2-3 available when we order. I don't understand how they run out of corned beef as its only canned cornedbeef and should be able to stock it easily in their kitchen. It's weird that the tv is inside the cabinet, and you have to leave the cabinet doors open while watching the tv.

    Multi-room suites

    Stayed in June 2023

  • Reviewed: June 10, 2023

    6.0
    It's cheap but not really good value. There are better places to be found.
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    Poor breakfast choice, no buffet. Lots of mosquito bites. Room was tired and the furniture is from a different era. Bathroom was dirty / tired. The whole place needs a refurb.

    The staff were pleasant.

    Stayed in June 2023

  • Reviewed: May 24, 2023

    7.0
    Just ok
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Lower the room rate and more varity of breafast

    Everything is good except very expensive

    Stayed in May 2023

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: