Reviews of Emerald Boutique Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Marquez Street, Old Albay District, Albay, 4500 Legazpi, Philippines
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Loading...
Reviewed: September 9, 2025 · Stayed in September 2025
Verified reviewcomfortable clean room
none
Reviewed: August 29, 2025 · Stayed in August 2025
Verified reviewGood money value. Best in breakfast and thumbs up for cleanliness.
Nothing.
Reviewed: August 21, 2025 · Stayed in August 2025
Verified reviewReviewed: August 21, 2025 · Stayed in July 2025
Verified reviewReviewed: July 6, 2025 · Stayed in July 2025
Verified reviewAccessibilty of the hotel to the venue of the event I attended last night. Staffs are so accomodating and always wearing big smiles. Foods served during breakfast were pretty good. The dining hall was fine. Clean and conducive for meal time. All in all I like the place and worth recommending. The price is a bit high. Anyway, this is my second time and looking forward for more stay.
The tv or cable network was not functioning,but they put in on the inclusion. Quite misleading. The.A/C was a bit noisy. And worst the internet connection inside the room is so weak.
Reviewed: July 5, 2025 · Stayed in July 2025
Verified reviewReviewed: June 19, 2025 · Stayed in June 2025
Verified reviewStaffs are very nice and different variety of buffet breakfast daily
Reviewed: June 17, 2025 · Stayed in June 2025
Verified reviewEverything. Food, location and facility
Reviewed: June 16, 2025 · Stayed in June 2025
Verified reviewI really liked staying at Emerad Boutique Hotel because the staff were incredibly accommodating and made us feel very welcome throughout our stay. The hotel itself is very clean and well-maintained, which made our experience comfortable and relaxing. One of the best things about it is its convenient location—it’s close to major tourist attractions, so getting around was super easy. Overall, it was a great place to stay and made our vacation even more enjoyable.
I don’t like the room very small for me.
Reviewed: June 7, 2025 · Stayed in June 2025
Verified reviewnesr the center
the dragging of chair above our room
Reviewed: June 2, 2025 · Stayed in May 2025
Verified reviewlove the buffet bfast and the beddings...friendly staff and value for money
the flow of water in the shower/faucet is weak
Reviewed: June 2, 2025 · Stayed in June 2025
Verified reviewIt is clean, staff are very helpful and accomodating
Reviewed: June 2, 2025 · Stayed in May 2025
Verified reviewThe location
Cleanliness. Room rize. Room smell. You could hardly turn around in the room.
Hi Rockbaaz, Thank you for staying with us and for taking the time to share your feedback. We're truly sorry to hear your experience. We always encourage our guests to bring any concerns to our front desk on duty during their stay so we can address them immediately and make things right. Had we known about your concerns during your stay, we would have gladly offered solutions to improve your comfort. That said, your feedback is important, and we are looking into your comments carefully to ensure better experiences for our future guests. Thank you! Warm regards, Rhenz General Manager
Hi Rockbaaz, Thank you for staying with us and for taking the time to share your feedback. We're truly sorry to hear your experience. We always encourage our guests to bring any concerns to our front desk on duty during their stay so … Show more
Reviewed: May 28, 2025 · Stayed in May 2025
Verified reviewReviewed: May 25, 2025 · Stayed in May 2025
Verified reviewReviewed: May 25, 2025 · Stayed in May 2025
Verified reviewProximity to mall and cafes
Limited food selection for breakfast
Reviewed: May 19, 2025 · Stayed in May 2025
Verified reviewBreakfast was nice. Staff were great, friendly and professional
Reviewed: May 18, 2025 · Stayed in May 2025
Verified reviewReviewed: May 15, 2025 · Stayed in May 2025
Verified reviewReviewed: May 10, 2025 · Stayed in May 2025
Verified reviewReviewed: May 9, 2025 · Stayed in April 2025
Verified reviewReviewed: May 6, 2025 · Stayed in May 2025
Verified reviewReviewed: May 3, 2025 · Stayed in May 2025
Verified reviewStaff are approachable , there is hot and cold water or shower. There is a slippers and toothbrush provided
Room are too small, blanket are too thin for the aircon room. Towels are too old.
Reviewed: May 2, 2025 · Stayed in May 2025
Verified reviewNice hotel for Legazpi
Breakfast
Reviewed: April 24, 2025 · Stayed in April 2025
Verified reviewThe window of our room had a great view of the Mayon volcano.
Low water pressure in the shower.