9.2

Reviews of Feliz Hotel Boracay This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

D'Mall de Boracay, Malay, Aklan, Balabag, 5608 Boracay, Philippines

  • Malabanan

    Reviewed: September 19, 2025 · Stayed in September 2025

    Verified review
  • Jay

    Reviewed: September 1, 2025 · Stayed in July 2025

    Verified review

    Good location

    The acoustic band could play at the roof deck instead of the courtyard.

  • Aya

    Reviewed: August 31, 2025 · Stayed in August 2025

    Verified review

    The hotel is very pretty, and is in a great location.

    Some of the towels we had have stains on it.

    Property response:

    Dear Aya, Thank you so much for your kind words! We’re thrilled to hear that you found our hotel beautiful and enjoyed its great location. Your recommendation means a lot to us! We sincerely apologize for the issue with the towels, and we truly appreciate you bringing it to our attention. Rest assured, we are addressing this with our housekeeping team to ensure everything is in perfect condition for future guests. We hope to welcome you back soon for another relaxing and beautiful stay! Warmest regards, Feliz Hotel Boracay Management

    Dear Aya, Thank you so much for your kind words! We’re thrilled to hear that you found our hotel beautiful and enjoyed its great location. Your recommendation means a lot to us! We sincerely apologize for the issue with the towels, and we… Show more

    Feliz Hotel Boracay
    September 9, 2025
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  • Jan

    Reviewed: August 8, 2025 · Stayed in August 2025

    Verified review

    The location, size, and amenities of the property were great! The staff was amazing and anticipated our needs. They were very accommodating and kind. From the swimming pool area to the breakfast buffet, we were attended to very well. The location was right off of D’mall so it was so convenient for snacks and souvenir shopping. The hotel transportation to and from the Caticlan airport was smooth as well!

    There were minor stains on the toilet seat.

    Property response:

    Dear Jan Kyla, Thank you for taking the time to share your experience! We are thrilled to hear that you enjoyed your stay, especially the convenient location, excellent amenities, and our attentive staff. It’s wonderful to know that you felt well taken care of from the swimming pool area to breakfast. We're also glad you found the transportation to and from the airport smooth and hassle-free. We do apologize for the minor issue you mentioned with the toilet seat. Please know that this has been addressed, and we are always working to maintain the highest standards of cleanliness. We truly appreciate your feedback and hope to welcome you back on your next visit! Safe travels and we look forward to hosting you again soon! Warmest regards, Feliz Hotel Boracay Management

    Dear Jan Kyla, Thank you for taking the time to share your experience! We are thrilled to hear that you enjoyed your stay, especially the convenient location, excellent amenities, and our attentive staff. It’s wonderful to know that you fe… Show more

    Feliz Hotel Boracay
    August 23, 2025
  • Clea

    Reviewed: July 22, 2025 · Stayed in July 2025

    Verified review
  • Js

    Reviewed: July 19, 2025 · Stayed in July 2025

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  • Lorrisa

    Reviewed: July 16, 2025 · Stayed in June 2025

    Verified review
  • Casapao

    Reviewed: July 9, 2025 · Stayed in June 2025

    Verified review

    Great location

    Missed communication about transfer transport I had to paid for it even we didn’t use the service.

    Property response:

    Dear Casapao, Thank you for your feedback! We’re happy to hear that you enjoyed our great location. We truly apologize for the confusion regarding the transfer transport. It’s important to us that our guests have clear communication about the services we offer, and we regret that this wasn’t fully explained during your stay. Rest assured, we will address this with our team to improve our communication going forward. We hope to have the opportunity to welcome you back in the future and provide you with a more seamless experience. Thanks again for sharing your thoughts, and we appreciate your understanding. Warmest regards, Feliz Hotel Boracay Management

    Dear Casapao, Thank you for your feedback! We’re happy to hear that you enjoyed our great location. We truly apologize for the confusion regarding the transfer transport. It’s important to us that our guests have clear communication about … Show more

    Feliz Hotel Boracay
    August 23, 2025
  • Mickemac

    Reviewed: July 7, 2025 · Stayed in July 2025

    Verified review
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  • Andrew

    Reviewed: July 6, 2025 · Stayed in July 2025

    Verified review
  • Mary

    Reviewed: July 3, 2025 · Stayed in July 2025

    Verified review

    Very clean and staff are really nice.I love the different varieties of food you served for breakfast.Staffs are brilliant always smiling and very accommodating.All in all it was a great stay.

    Property response:

    Dear Mary, Thank you for taking the time to leave such a wonderful review! We're thrilled to hear that you had a great time with us. It’s fantastic that you enjoyed our clean facilities, the variety of breakfast options, and, most importantly, the warm and accommodating service from our staff. Their smiles and dedication are what make our hotel truly special! We truly appreciate your kind words, and we’re so glad to know that your stay was a memorable one. We’d love to welcome you back to Feliz Hotel whenever your travels bring you to Boracay again! Warmest regards, Feliz Hotel Boracay Management

    Dear Mary, Thank you for taking the time to leave such a wonderful review! We're thrilled to hear that you had a great time with us. It’s fantastic that you enjoyed our clean facilities, the variety of breakfast options, and, most impo… Show more

    Feliz Hotel Boracay
    July 5, 2025
  • Judy

    Reviewed: July 3, 2025 · Stayed in July 2025

    Verified review

    The staff are amazing!! They were so sweet with my daughter who is a year old! Thank you all so much for making her smile each day.

    Nothing!

    Property response:

    Dear Judy, Thank you so much for sharing such a beautiful review! We’re so touched to hear that our staff made such a positive impact on your daughter’s stay. It brings us immense joy knowing that they could make her smile every day, our team truly loves making all our little guests feel special! We really appreciate you taking the time to acknowledge their efforts, and we’ll be sure to pass along your kind words to everyone who made your experience memorable. It was a pleasure having you and your family with us, and we can’t wait to welcome you back soon for another wonderful stay! Warmest regards, Feliz Hotel Boracay Management

    Dear Judy, Thank you so much for sharing such a beautiful review! We’re so touched to hear that our staff made such a positive impact on your daughter’s stay. It brings us immense joy knowing that they could make her smile every day, our t… Show more

    Feliz Hotel Boracay
    July 5, 2025
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  • Customer

    Reviewed: July 2, 2025 · Stayed in June 2025

    Verified review

    The breakfast was amazing Pool was perfect Was in the center of it All Dmall, beach, shops, massages, kids rides, date night all within 1-2min walk. Staff was inviting and professional at all times Purified water was always available in our room Cleaniess was perfect i love the light scent that was in the air Every detail was amazing

    Property response:

    Dear Valued Guest, Thank you so much for your incredible review! We're beyond thrilled to hear that you had such a wonderful stay with us. It’s fantastic that you enjoyed the amazing breakfast, perfect pool, and our central location, making it easy for you to explore everything Boracay has to offer. We’re also happy to know that our staff left a positive impression, and that you appreciated the little details like purified water in your room and the fresh scent in the air. Your kind words truly mean a lot to us, and we’re so glad we could contribute to making your stay memorable. We can’t wait to welcome you back to Feliz Hotel next time you’re in Boracay—thank you for recommending us, and we look forward to seeing you again! Warmest regards, Feliz Hotel Boracay Management

    Dear Valued Guest, Thank you so much for your incredible review! We're beyond thrilled to hear that you had such a wonderful stay with us. It’s fantastic that you enjoyed the amazing breakfast, perfect pool, and our central location, m… Show more

    Feliz Hotel Boracay
    July 5, 2025
  • Jericho

    Reviewed: June 30, 2025 · Stayed in June 2025

    Verified review
  • Patricia

    Reviewed: June 28, 2025 · Stayed in June 2025

    Verified review
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  • Patricia

    Reviewed: June 28, 2025 · Stayed in June 2025

    Verified review
  • Agnes

    Reviewed: June 23, 2025 · Stayed in June 2025

    Verified review

    Clean and delicious beeakfast..

    Not front beach and the view from our room is junk..

    Property response:

    Dear Agnes, Thank you for your review and for highlighting our clean facilities and delicious breakfast! We’re thrilled to hear that you enjoyed those aspects of your stay. We’re sorry to hear that the view from your room didn’t meet your expectations. We understand how important the view can be during your stay, and we’ll certainly consider your feedback when assigning rooms to future guests. If you decide to visit us again, please feel free to reach out directly, and we’ll do our best to accommodate a room with a more desirable view. Thanks again for sharing your experience, and we hope to have the opportunity to welcome you back for a more enjoyable stay. Warmest regards, Feliz Hotel Boracay Management

    Dear Agnes, Thank you for your review and for highlighting our clean facilities and delicious breakfast! We’re thrilled to hear that you enjoyed those aspects of your stay. We’re sorry to hear that the view from your room didn’t meet your… Show more

    Feliz Hotel Boracay
    July 5, 2025
  • Reynaldo

    Reviewed: June 19, 2025 · Stayed in June 2025

    Verified review

    the location and ambience.

    Only the bath towel because all towels we use are old towels. I think beach towel is more better than the bath towel we use in the room.

    Property response:

    Dear Reynaldo, Thank you for taking the time to share your experience with us! We're so glad to hear that you enjoyed our location and the overall ambiance of Feliz Hotel Boracay. It's always wonderful to know that our setting added to the enjoyment of your stay. We also appreciate your feedback regarding the bath towels. We're sorry to hear that the towels didn’t meet your expectations, and we’ll definitely look into refreshing them for our guests. We love your suggestion of using beach towels, and we’ll explore that option as well to improve comfort for future stays. Thanks again for your thoughtful comments, and we hope to welcome you back soon for an even better experience! Warmest regards, Feliz Hotel Boracay Management

    Dear Reynaldo, Thank you for taking the time to share your experience with us! We're so glad to hear that you enjoyed our location and the overall ambiance of Feliz Hotel Boracay. It's always wonderful to know that our setting adde… Show more

    Feliz Hotel Boracay
    July 5, 2025
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  • Chitradevi

    Reviewed: June 17, 2025 · Stayed in March 2025

    Verified review
  • Richelle

    Reviewed: June 16, 2025 · Stayed in June 2025

    Verified review
    Property response:

    Dear Richelle, Thank you for choosing Feliz Hotel Boracay and for sharing your experience with us. We’re delighted to hear that you had a pleasant stay from June 1 to 6 and that our service made a positive impression on you. Your kind words mean a lot to our team, as we continuously strive to provide warm and excellent hospitality to all our guests. We look forward to welcoming you back on your next Boracay getaway and hope to create even more memorable moments with you. Warmest regards, Feliz Hotel Boracay Management

    Dear Richelle, Thank you for choosing Feliz Hotel Boracay and for sharing your experience with us. We’re delighted to hear that you had a pleasant stay from June 1 to 6 and that our service made a positive impression on you. Your kind word… Show more

    Feliz Hotel Boracay
    August 23, 2025
  • Alexa

    Reviewed: June 9, 2025 · Stayed in June 2025

    Verified review

    Everything! Staff were amazing! We were honestly treated like royalty from the moment we were met by John at Caticlan until we left the island.

    Nothing, apart from the pool being super warm but when it’s an outdoor pool in high temps it’s to be expected.

    Property response:

    Dear Alexa, Thank you so much for your incredible review! We’re absolutely delighted to hear that you had a perfect stay with us. It's wonderful to know that our staff, especially John, made such a positive impact on your experience right from the moment you arrived in Caticlan. We always strive to provide the best service possible, and we're thrilled that you felt like royalty! We appreciate your understanding about the pool temperature. As you mentioned, being an outdoor pool in a tropical destination, it can get quite warm, but we’re glad that it didn’t take away from your overall experience. We’ll certainly look into ways to improve this for future guests. Thank you again for your kind words, and we look forward to welcoming you back to Feliz Hotel Boracay for another exceptional stay! Warmest regards, Feliz Hotel Boracay Management

    Dear Alexa, Thank you so much for your incredible review! We’re absolutely delighted to hear that you had a perfect stay with us. It's wonderful to know that our staff, especially John, made such a positive impact on your experience ri… Show more

    Feliz Hotel Boracay
    July 5, 2025
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  • Patricia

    Reviewed: June 8, 2025 · Stayed in May 2025

    Verified review

    Everything. From the friendly helpful and accommodating staff, good breakfast options, and location of Feliz Hotel, we loved it all in all. Also they made it special because they prepared balloons and a cake for my daughter.

    Not that I didn’t like, but the rooftop pool can improve more.

    Property response:

    Dear Patricia, Thank you for your wonderful review and for choosing Feliz Hotel for your stay in Boracay! We're thrilled to hear that you and your family had such an enjoyable time with us. It's fantastic to know that you loved our friendly and accommodating staff, the breakfast options, and our prime location. We're especially happy that we could make your daughter's experience even more special with the balloons and cake! We also appreciate your valuable feedback regarding the rooftop pool. While we're glad you had a great time overall, we'll definitely look into ways to enhance the pool area and make it an even better experience for our future guests. Your suggestions are always welcome, as they help us improve our services. We hope to welcome you and your family back to Feliz Hotel Boracay for another memorable stay in the near future! Warmest regards, Feliz Hotel Boracay Management

    Dear Patricia, Thank you for your wonderful review and for choosing Feliz Hotel for your stay in Boracay! We're thrilled to hear that you and your family had such an enjoyable time with us. It's fantastic to know that you loved our… Show more

    Feliz Hotel Boracay
    July 5, 2025
  • Arren

    Reviewed: June 7, 2025 · Stayed in June 2025

    Verified review

    The staff were exceptional and the breakfast was absolutely delicious with over 15 dishes and pastries/deserts to choose from. Love how there are wheelchair accommodations which is perfect if you have stroller.

    The loud live music coming from the rooftop bar and bottom patio makes it difficult to sleep, especially for you guys kids that need to sleep early. The music stops at 10 pm.

    Property response:

    Dear Arren, Thank you so much for sharing your feedback and for choosing Feliz Hotel for your Boracay getaway! We are delighted to hear that you enjoyed our central location, the delicious breakfast, and the convenience of our wheelchair accommodations. It’s always wonderful to know that our guests had a great experience with us, and we will certainly share your praise with our team, especially those involved in breakfast service! We also truly appreciate your understanding of the live music on our rooftop bar and patio. We’re glad the music wasn’t a major disruption, but we certainly understand how it can affect early sleepers, particularly families with children. We will look into additional ways to minimize any noise impact for our guests who are looking for a more serene environment. Once again, thank you for your valuable feedback, and we would love to welcome you back for another exceptional stay soon! Warmest regards, Feliz Hotel Boracay Management

    Dear Arren, Thank you so much for sharing your feedback and for choosing Feliz Hotel for your Boracay getaway! We are delighted to hear that you enjoyed our central location, the delicious breakfast, and the convenience of our wheelchair a… Show more

    Feliz Hotel Boracay
    July 5, 2025
  • Bobby

    Reviewed: June 6, 2025 · Stayed in June 2025

    Verified review

    The hotel was so clean, staffs are very helpful, kind and courteous, they even granted my request to stay in a room facing the Plaza. Overall, top notch hotel in every aspect you would expect in a high end hotel.

    None

    Property response:

    Dear Bobby, Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear that your holiday in Boracay was made special by your stay at Feliz Hotel. It is wonderful to know that you appreciated the cleanliness of our property and the helpfulness of our staff. We take great pride in providing our guests with exceptional service, and we're glad we could accommodate your request for a room facing the Plaza. Your feedback truly motivates us to continue delivering the high standard of service and hospitality that our guests expect. We look forward to welcoming you back for another memorable stay in the future! Warmest regards, Feliz Hotel Boracay Management

    Dear Bobby, Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear that your holiday in Boracay was made special by your stay at Feliz Hotel. It is wonderful to know that yo… Show more

    Feliz Hotel Boracay
    July 5, 2025
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  • Ani

    Reviewed: June 5, 2025 · Stayed in May 2025

    Verified review
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