Reviews of AR10 & AR11 1 bed 1 bath near airport

If you have complaints about our property that weren’t covered in the listing, you should have contacted us during your stay. Our contact details are easy to find. Make sure to thoroughly review what the property offers when you book next time. This will help you manage your expectations and provide a more accurate rating or evaluation, rather than rating poorly due to your unmet expectations. In our listing, we are very clear of the following: -There is no lobby or receptionist available in the area. Both in your booking confirmation and email, you received all our contact details. -Booking.com issued you a receipt (proof of transaction). A valid invoice for tax purposes can only be issued by the property (us). If you need a receipt, you could have simply sent us a message requesting it in advance, and we would have provided it promptly. -All inclusions and amenities that our space can offer are clearly described in the listing which our team were able to deliver and provide accurately as described in the listing upon your stay. -Location. We published in our property description below the shopping malls near Arezzo Place Davao, Dona Pilar, Davao City, along with approximate distances. We were even helpful and answered you when you asked about the nearest mall. 1. SM Lanang Premier - Approximately 4.5 miles away. 2. Abreeza Mall - Approximately 6 miles away. 3. Gaisano Mall of Davao - Approximately 8 miles away. 4. NCCC Mall of Davao - Approximately 10 miles away. 5. SM City Davao - Approximately 11 miles away.

If you have complaints about our property that weren’t covered in the listing, you should have contacted us during your stay. Our contact details are easy to find. Make sure to thoroughly review what the property offers when you book next t… Show more

*Guests were informed ahead of time & before check in of the house rules. House rules are even published in the property description. Guests left the following linens stained with Efficascent oil which were reported to them immediately when we entered the room for housekeeping after guests checked out. The damaged linens were covered/deducted from their damage deposit: -1 mattress protector -2 blankets -1 queen -1 single sheet -2 pillow cases and pillow protector *We have a very clear description of the property, booking inclusions, amenities, and places near and within the vicinity of Arezzo Place Davao. Take time to review those before booking next time so you can manage your expectations. *Very good distance from the beach is a smiley not a sad emoticon. *We never received a report of power outage. Arezzo Admin, building staff, neighbors, and other hosts can attest there was no power interruption in the property during the specified period of stay. In fact, there was an electricity when we came to bring you water. Otherwise, you could have reported the incident to us by phone call, text message, email, or any other means we have provided you beforehand. *Published in our property description below are the shopping malls near Arezzo Place Davao, Dona Pilar, Davao City, along with approximate distances: 1. SM Lanang Premier - Approximately 4.5 miles away. 2. Abreeza Mall - Approximately 6 miles away. 3. Gaisano Mall of Davao - Approximately 8 miles away. 4. NCCC Mall of Davao - Approximately 10 miles away. 5. SM City Davao - Approximately 11 miles away. *We were never informed of “several risk factors” please specify so we can address.

*Guests were informed ahead of time & before check in of the house rules. House rules are even published in the property description. Guests left the following linens stained with Efficascent oil which were reported to them immediately … Show more

*Guests were informed ahead of time & before check in of the house rules. House rules are even published in the property description. Guests left 1 towel stained with make up which was reported to them immediately when we entered for housekeeping after guests checked out. The damaged towel was covered/deducted from their damage deposit. *We published in our property description along with pictures of the room, its size, booking inclusions, amenities, available services, house rules and check out instructions. Photos of the room / unit were never altered to make it appear big to mislead the guests or clients. Read through them thoroughly before booking next time so you can manage your expectations. Or you could have reached us out so we can clarify your concerns. We are more than glad to answer your questions to help you decide whether our room / unit is the the right place or not for you and your family’s accommodation. *Pool cleaning and maintenance is the responsibility of Arezzo admin and staff. It is performed every Monday. Unit owners pay monthly maintenance fee to cover the building, amenities, and surroundings cleaning and maintenance. Communicate this incident next time to the host or owner so it can be addressed properly. *Silent place is a sad emoticon, please elaborate why so we can address it.

*Guests were informed ahead of time & before check in of the house rules. House rules are even published in the property description. Guests left 1 towel stained with make up which was reported to them immediately when we entered for ho… Show more

Mr. Jeomel, before your arrival, we sent you an email containing information and instructions about the unit. If you took time to read that, the issues you mentioned here were already addressed in that particular email (e.g. there is no front desk for assistance since we are private hosts renting out our condo unit unlike hotels and inns which have a lobby and front desk, for your needs definitely you can contact us for assistance during our office hours, and wrote a contact # of taxi for you to arrange a ride ahead of time). Our business name is not misleading and clear that we are a private condo rental not a hotel, our services are limited and aligned to Arezzo Place Davao policy and guidelines.

Mr. Jeomel, before your arrival, we sent you an email containing information and instructions about the unit. If you took time to read that, the issues you mentioned here were already addressed in that particular email (e.g. there is no fro… Show more