Balasan - Carles Road brgy bancal carles iloilo, 5019 Carles, Philippines
#5 of 7 hotels in Carles
Guests' ChoiceBased on 32 hotel reviews
7.1Cleanliness
6.8
Comfort
7.4
Location
8.6
Facilities
6.8
Staff
8.7
Value for money
8.0
Free Wifi
6.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: May 20, 2025
Emilyn
Philippinessmall comfort and shower area
the location of the property, walking distance from bancal port
Stayed in May 2025
Reviewed: February 24, 2025
Florent
FranceThe location is ideal, 30s walking distance from the pier.
Stayed in February 2025
Reviewed: January 27, 2025
Oguz
TurkeyNothing
Short distance to the port, friendly owner, comfortable stay
Stayed in January 2025
Reviewed: August 5, 2024
Katherine
PhilippinesWater pressure is too low in the shower so it's difficult to take a bath.
Convenient location - walking distance to the port going to Gigantes Island
Stayed in July 2024
Reviewed: June 3, 2024
Harlyn
PhilippinesThey do charge for early check-in but in our case, they became considerate, maybe because it’s not peak season. Room is small but good enough for short stay. Also, the AC takes too long to cool the room.
Location is great, it’s near the bus terminal and the jump off port for Gigantes tour
Stayed in May 2024
Reviewed: November 3, 2023
June
PhilippinesToo many dogs wandering on the road.
The place is walking distance to bancal port. There are nearby drug stores and convenient stores.
Stayed in October 2023
Reviewed: January 21, 2023
Manuel
United StatesBathroom and room too small. Miniature ants . matching on the bed. . not recommended for seniors with weak knees.
Cleanliness.owner was very helpful and assisted in arranging tours and transportation as our need arise.
Stayed in January 2023
Reviewed: December 23, 2022
Ma
PhilippinesA strategic jump-off location for the Gigantes islands tour with clean rooms, safe parking, and accommodating hosts. They also offer the joiners' island tour which allowed us the convenience of one-stop booking.
Stayed in December 2022
Reviewed: August 4, 2025
Don
QatarRoom is quit small, no parking, no kittle for coffee, no storage of baggage. Small room.
Staff are accommodating, location is near to port for island hopping, laundry is available, food is available.
Stayed in July 2025
Reviewed: August 4, 2025
Myrell
PhilippinesThe owner and staff are all accommodating and very friendly
Stayed in August 2025
Reviewed: May 8, 2025
Noemi
United KingdomWe found bed bugs on our mattress and on the sheets provided. As a result we had to find a last minute hotel elsewhere in the middle of the night.
Staff were welcoming
Stayed in May 2025
Reviewed: October 7, 2024
Polo
Philippinesnothing
The crew was very accommodating.
Stayed in October 2024
Reviewed: January 10, 2024
Jaroslav
Czech RepublicWe stayed two days, everything was perfect. The owners are very helpful, they can arrange island hopping trip for you… there is also own restaurant in the hotel, for really reasonable prices. You must try buttered shrimps. Also their breakfasts are perfect. Thanks 🙏
Stayed in January 2024
Reviewed: August 21, 2023
Ryan
United Kingdomeverything
blackmailed and threatened by staff,over damage to the room sink caused by poor installation and rust.
Stayed in August 2023
Reviewed: January 7, 2023
Naed
United KingdomRooms wer way to small. never cleaned in the5 day I was there. Mosquito a plenty in the room be prepared to get bitten. No real eating place and facilities very poor... The lady who runs the place is only interested in your money that include the ride to the airport charging over £60 + this was diclined. And the with a bit of changing of buses cost 750 peso plus tips all in... The islands of gigantes a 5 stop tour.. The main island is full of rubbish and plastic and the food we wer offered was poor not worth the 1000 per person the other 4 wer nice
Near the port
Stayed in December 2022
Reviewed: December 31, 2022
Mary
AustraliaI was not expecting it to be a cramped place. A bit more to fully furnish the rooms. You can smell the smell of fish coming from the port in some rooms, a nice built in freshener would be good.
If you are staying overnight only, without kids, and for the purpose of island hopping: the location is good. The staffs and the owners are very accomodating and very pleasant.
Stayed in December 2022
Reviewed: September 24, 2022
Gina
United KingdomTelevision only 1 Station no choices
Great location fantastic hosts great value of money 💰 😊
Stayed in September 2022
Reviewed: September 8, 2022
Enrica
United Kingdomthis is not a negative feedback but just areas of improvement- aircon look new but it’s not too cold.
very good location
Stayed in August 2022
Reviewed: December 25, 2022
Anonymous
PhilippinesThe restaurants nearby close very early
Good budget place located very near the port -- just walk for 1-2 mins and you're there! My family stayed here for 2 nights. We originally booked Ludy's 1, but we were offered to transfer to Ludy's 2 the next day since there was an event with lots of very loud music. We really appreciate that we were given the chance to move as it gave us a more quiet and comfortable sleep. All the rooms we stayed in are tidy and comfortable. The bathrooms were clean and there was wifi. It's strong in some areas but you have 2-3 options to connect to. Note that this is a budget place, but it is an affordable option very near to the port. You get to save on the transpo since you can just walk to the port for your island hopping/tour. One thing to note apart from its location is how the manager/owner, Ms. Malou is very accommodating and very helpful in all your needs. She also checked on us and advised us where to eat even to the point of offering to talk to resto owners to reopen so we can eat. I also saw her helping out one of her foreign guests in ordering dinner. The other staff were also helpful and provided us some advice when we had some questions. They also arranged our tours and everything was smooth. Didn't experience any hassle and we just enjoyed the whole tour and spending time in the different islands.
Stayed in December 2022
Reviewed: June 21, 2025
Ruby
PhilippinesThere are no comments available for this review
Stayed in June 2025
Reviewed: June 1, 2025
Jacqueline
PhilippinesThere are no comments available for this review
Stayed in May 2025
Reviewed: January 19, 2025
Florely
PhilippinesThere are no comments available for this review
Stayed in January 2025
Reviewed: December 8, 2024
Fumiyoshi
JapanThere are no comments available for this review
Stayed in December 2024
Reviewed: June 17, 2024
Fleur
PhilippinesThere are no comments available for this review
Stayed in June 2024
Showing 1 - 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content