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  5. Reviews of Mövenpick Hotel Mactan Island Cebu

Reviews of Mövenpick Hotel Mactan Island Cebu This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Punta Engaño Road, Lapu-Lapu City, Cebu, 6015 Mactan, Philippines

#26 of 69 hotels in Mactan

Guests' Choice

Review Score

Based on 26 hotel reviews

8.2

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.2

  • Location

    7.7

  • Facilities

    8.3

  • Staff

    9.8

  • Value for money

    7.5

  • Free WiFi

    10.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 20, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe King Room with Sea View
    • Stayed 2 nights

    The beach. I dont know why but the water was not very clear. But if you walk in either direction for a few meters outside their beach front, the water is very clear. Also some parts of the sand were a bit mushy.

    Upgarde to Suite Early Check In Late check Out Super Friendly Competent Staff It's like they really want you to come back

    Stayed in February 2024

  • Reviewed: January 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Sea View
    • Stayed 5 nights
    • Submitted from a mobile device

    N/A

    Location of the hotel was perfect and was very clean Food was very good. Level of service was amazing Room upgrade was a nice touch

    Stayed in January 2024

  • Reviewed: January 10, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe King Room with Sea View
    • Stayed 1 night

    Beach area under development on our visit. Not huge but clear and well maintained.

    Great room - separate sitting room and bedroom, AIRcon so room was lovely and cool on arrival. Good shower.

    Stayed in December 2023

  • Reviewed: January 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Atrium View
    • Stayed 4 nights
    • Submitted from a mobile device

    The breakfast spread was a bit boring, catering more to locals then international guests.

    The spacious common area, clean, bright lobby with lots of places to relax in.

    Stayed in December 2023

  • Reviewed: January 3, 2024

    9.0
    Great overall love our two bedroom suite
    • Leisure trip
    • Family with young children
    • Premier Family Suite Two-Bedroom - Oceanfront
    • Stayed 2 nights

    There was no spa pool and the steam room was old and moldy. Pls improve on this

    Breakfast buffet was great

    Stayed in December 2023

  • Reviewed: December 13, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe King Room with Atrium View
    • Stayed 2 nights
    • Submitted from a mobile device

    IBIZA WAS CLOSED! And if possible, try to get a bit of music at d pool area.. create a bit of happy and inviting mood down there.. at d very lease, it'll cover up the construction noise next door.. lastly, having a bidet would be awesome!

    The staff are awesome! Made us feel really wanted and welcomed.. special mention to THORREN at the front office, all the way to DAVE and JAN at d F&B section.. you guys made d difference! This is what clients are hoping for, one of d reasons they'll consider coming back! Kudos movenpick for having such dedicated and talented work force!

    Stayed in December 2023

  • Reviewed: December 10, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room with Atrium View
    • Stayed 1 night
    • Submitted from a mobile device

    Food wasn't that amazing for its price.

    I liked that one of our rooms was upgraded to the suite without charge. Shows that staff really care about making their guests happy.

    Stayed in December 2023

  • Reviewed: March 18, 2024

    10
    Overall is great, staffs are friendly and the food is delicious
    • Leisure trip
    • Travelers with friends
    • Deluxe Twin Room with Atrium View
    • Stayed 3 nights
    • Submitted from a mobile device

    The twins bed is too small

    Lobby and the pool are very nice with relaxation atmosphere

    Stayed in March 2024

  • Reviewed: March 14, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room with Sea View
    • Stayed 2 nights

    Room charges can be much lowered based on being an old building. Elevators are old poor security lighthing, access to different floors. We should have security card for guest limited access to their floor and room

    Lasagna at dining. Superb! Service was excellent. Dinner rolls are excellent. I had to order little more. Pasta was great too. Fresh green salads, and dressing was great too.

    Stayed in February 2024

  • Reviewed: February 16, 2024

    6.0
    Not great for a “5 star” resort.
    • Leisure trip
    • Couple
    • King Suite with Sea View
    • Stayed 6 nights
    • Submitted from a mobile device

    Beach club is currently a construction site, despite it being shown in the pictures and mentioned in the first line of the description. Noise from construction work wasn’t exactly relaxing. It also meant that there were no particularly nice areas to relax and have a drink in the evening and zero atmosphere. Food was average in the restaurants that were open and the range was limited. Upkeep on certain areas was poor (eg bathrooms near pool are rusting and have zero working locks on toilets or showers). Bathroom in room has no extractor fan or windows meaning the room feels damp even with the aircon on permanently. There is nothing near the hotel so don’t expect to walk down the road and find nice bars/restaurants. Most excursions are a 3h drive away. Other 5 star hotels in the area offer significantly better experiences and facilities.

    Staff were friendly, breakfast was good and room was a good size. Pool area and beach are nice enough.

    Stayed in February 2024

  • Reviewed: January 21, 2024

    10
    Great
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Atrium View
    • Stayed 3 nights
    • Submitted from a mobile device

    Stuff amazing hotel clean

    Stayed in January 2024

  • Reviewed: January 18, 2024

    10
    Very relaxing, the staff absolutely spoiled us and couldn't do any more to make our stay more comfy.
    • Leisure trip
    • Family with young children
    • Premier Family Suite Two-Bedroom - Oceanfront
    • Stayed 5 nights

    the weather, unfortunately we couldn't control that. very windy. The hotel was also very quiet. Not many guests or other kids for our own kids to play with or us to socialise with. would be great if you travelled with other families as had place to yourself but we would have liked some more guests there.

    We loved the apartment, the buffet breakfast was outstanding. so much variety and very tasty as well as beautifully presented. The staff were all incredible. Friendliest people on the planet. The gym was also incredible, treadmills and equipment was excellent. The beach front was also lovely.

    Stayed in January 2024

  • Reviewed: January 2, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room with Atrium View
    • Stayed 2 nights
    • Submitted from a mobile device

    Suggestion: It would be great if the bread will be served first thing first after the guests are assigned to their table. This will be surely appreciated by the guests specially if the kitchen is busy.

    Rowena the Duty Manager and Simon the GM did not just do their job based on their job title but also helped their colleagues to deliver an excellent service in operations to make sure our stay was the best experience! Thank you!!!

    Stayed in December 2023

  • Reviewed: December 30, 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Deluxe King Room with Sea View
    • Stayed 7 nights
    • Submitted from a mobile device

    No beach club as sold and shown in pictures.

    Staff excellent, food good.

    Stayed in December 2023

  • Reviewed: October 15, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Deluxe King Room with Atrium View
    • Stayed 5 nights
    • Submitted from a mobile device

    Lack of restaurants outside nearby

    People

    Stayed in October 2023

  • Reviewed: September 16, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Deluxe King Room with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    Most of the facilities are not yet available. Not worth the cost.

    Peaceful and clean

    Stayed in September 2023

  • Reviewed: February 15, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Suite with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: February 1, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Suite with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in January 2024

  • Reviewed: December 10, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2023

  • Reviewed: October 7, 2023

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Premier Deluxe Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in October 2023

  • Reviewed: September 11, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Room with Atrium View
    • Stayed 4 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in September 2023

  • Reviewed: February 9, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe King Room with Atrium View
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: February 8, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room with Atrium View
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: January 20, 2024

    10
    Exceptional
    • Couple
    • Deluxe King Room with Atrium View
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2023

Showing 1 - 25

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