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  5. Reviews of New World Makati Hotel, Manila

Reviews of New World Makati Hotel, Manila This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Esperanza Street corner Makati Avenue, Ayala Center, Makati, 1228 Manila, Philippines

#31 of 506 hotels in Manila

Guests' Choice

Review Score

Based on 1223 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.5

  • Facilities

    8.7

  • Staff

    9.2

  • Value for money

    8.3

  • Free WiFi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 28, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Staff was amazing

    Stayed in March 2024

  • Reviewed: March 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    no bidet

    location, breakfast

    Stayed in March 2024

  • Reviewed: March 21, 2024

    10
    great bus hotel, amazing location and staff incredible
    • Business trip
    • Solo traveler
    • Residence Club Deluxe Room
    • Stayed 10 nights
    • Submitted from a mobile device

    beds a little hard some maintenance issues but not a complaint

    repeat customer amazing staff

    Stayed in March 2024

  • Reviewed: March 20, 2024

    10
    I will be back!
    • Leisure trip
    • Couple
    • Residence Club Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The pastries in the club access weren’t that great, the smell in the parking lot.

    Club access, gorgeous bathroom, room view, hospitality, deli and cheeses and drink options late in the afternoon at the club, spacious room, sofa, breakfast options, free parking, prices of in-room dining, spa, sauna and steam room.

    Stayed in January 2024

  • Reviewed: March 19, 2024

    9.0
    very convenient location, accommodating, helpful and courteous Staffs.See you again next week ,
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location , facilities, Staff esp the reception , thanks to Aj and Meann too

    Stayed in March 2024

  • Reviewed: March 17, 2024

    10
    Great place and super nice staffs
    • Leisure trip
    • Solo traveler
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    None.

    I like the location and the staffs.

    Stayed in January 2024

  • Reviewed: March 17, 2024

    9.0
    Nice place to stay and good breakfast and buffet dinner
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 8 nights

    We did not like some lounge musician with canned music. We enjoyed listening to Ann when she performed one Friday night with her solo guitarist

    the management very cooperative

    Stayed in February 2024

  • Reviewed: March 15, 2024

    10
    Gorgeous stay
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Beautiful Facilities

    Stayed in March 2024

  • Reviewed: March 9, 2024

    9.0
    Great location in a nice and convenient part of the City
    • Business trip
    • Group
    • Deluxe Room
    • Stayed 6 nights

    TV stations are a bit of a mess, could be reprogrammed quite easily

    Great location for a business trip that was focused heavily on Makati. Being next to Greenbelt is very helpful too. The pool is excellent with a lane for swimmers although a little challenging for a full day's sunshine as the adjacent buildings get in the way! The gym is fully stocked with everything you might need.

    Stayed in March 2024

  • Reviewed: March 9, 2024

    10
    Great safe place and perfect location to shop
    • Leisure trip
    • Solo traveler
    • Superior Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing I didn't like

    The hotel is located just across from the 3 Longs Blocks Mall and is very clean. As a solo traveler, I was initially unsure where to stay in Manila, but I definitely chose the perfect hotel. I stayed for one night, but if I had known how great this area and hotel was, I would have stayed longer. The staff were helpful and kind, and they have extra security measures in place at the driveway. It was also a plus that the hotel was just across from the mall. I needed to repack my luggage and they had a scale available. Staff members Jeff and Rupert were very willing to help without expecting any payment. They truly exemplified the perfect attitude for the hospitality industry.

    Stayed in March 2024

  • Reviewed: March 5, 2024

    10
    I have been staying here everytime im in manila & i love my stay every time.
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom needs total renovation. Floor tiles too slippery. Shower cabin is slippery too. Bath didn’t look hygienically clean. Renovate like in most big hotels in europe - majority rooms have no more bath, just install walk in shower & no doorstep, use better & non-slippery floor tiles.

    The location & facilities.

    Stayed in February 2024

  • Reviewed: February 29, 2024

    10
    A wonderful stay in Manila was made even better by this “Wonderful” hotel.
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Can’t think of anything negative.

    Ian at the Front Desk, Mary at the Bar/Restaurant Downstairs, Gerald Room Custodian are the reason I’ll come back. The other Front Desk, Front Door People also commendable. OVERALL the staff was the best I’ve ever experienced. The staff, breakfast buffet, cleanliness, location all get “Superior” Marks.

    Stayed in February 2024

  • Reviewed: February 27, 2024

    8.0
    Very hood
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    More room seodorizer

    Lication

    Stayed in February 2024

  • Reviewed: February 26, 2024

    9.0
    Excellent hotel would definitely return and recommend
    • Leisure trip
    • Couple
    • Residence Club Deluxe Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Lovely hotel and staff were super friendly

    Stayed in February 2024

  • Reviewed: February 20, 2024

    8.0
    Amazing stay in the midst of Makati
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights

    Rooms seem to be quite outdated and our shower drainage was blocked so it took a long time for the water to drain.

    The location was obviously perfect since it's right in front of Greenbelt. The breakfast had so many available varieties to choose from. Best part of all is that we were given a free upgrade to a 1-bedroom suite.

    Stayed in December 2023

  • Reviewed: February 18, 2024

    10
    Top
    • Leisure trip
    • Group
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything great

    Stayed in February 2024

  • Reviewed: February 17, 2024

    8.0
    Very Good
    • Solo traveler
    • Superior King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Pricey

    Location and staffs

    Stayed in January 2024

  • Reviewed: February 11, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 8 nights
    • Submitted from a mobile device

    Internet was spotty aDN even lost internet for one day. There was also one day that we didn’t have cable.

    The location was perfect as it was near shops and restaurants. Daily breakfast was great … loved daily variety of the dishes and also loved the fresh juices.

    Stayed in February 2024

  • Reviewed: February 10, 2024

    10
    We enjoyed our stay in the hotel for the convenience
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The hotel should have complimentary bottled water available in the rooms.

    The location is perfect for us, there’s the church within reach, shopping, restaurants, all very convenient.

    Stayed in February 2024

  • Reviewed: February 8, 2024

    8.0
    Relax. Comfortable & Convenient. Highly recommendable.
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night

    A must improve maybe, (1) Wifi connection (2) Videt at public toilet (near the main lobby) The rest, acceptable as it is. I must suggest for an interior upgade of the room finishes. And change the extra bed if not pleasing to the eye. To impress the Guest well. Kindly focus on the impressions of every Guest as per the value. It will add prestige to all. The place over all was excellent. Thanks. The Limbaco Family

    Satisfied with our Breakfast. And what's in there. Filipino cuisine was well introduced. And the selection of food was superb. Highly recommended.

    Stayed in February 2024

  • Reviewed: February 5, 2024

    10
    We enjoyed our stay
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    None

    Complete amenities

    Stayed in January 2024

  • Reviewed: February 3, 2024

    8.0
    Good place to stay for shopping
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The shower door didn’t close properly so some water seeped out. Aesthetic wise I didn’t care for the ‘yellow’ marble or lighting. Some mold around the shower door.

    Great place to stay near Greenbelt shopping district, as it’s right across the street. They have the BEST fitness area I have ever seen. The pool was a decent size and clean.

    Stayed in January 2024

  • Reviewed: January 31, 2024

    9.0
    Home away from home
    • Business trip
    • Solo traveler
    • Residence Club Deluxe Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Bar prices -except beer- inflated

    Friendly ambience and great location. Very good Chinese restaurant onsite. Top notch staff at Executive Floor especially Ms Nicole and Mr Wilson.

    Stayed in January 2024

  • Reviewed: January 30, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 3 nights

    The restaurant staff are nice and were very attentive.

    Stayed in January 2024

Showing 1 - 25

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